Job Purpose
The Chief Growth Officer will spearhead AMSL’s comprehensive business transformation, driving revenue expansion, optimizing operational frameworks, and advancing service productization, client delivery mechanisms, technology commercialization, and institutional capacity development. This executive will collaborate closely with the Managing Director and Board to evolve AMSL from its current project-based HR consulting and recruitment model into a scalable, high-performing, technology-driven, and diversified HR solutions enterprise.
Oversee and execute critical responsibilities, including maintaining compliance with regulatory standards, leading cross-functional teams to achieve operational objectives, and developing strategic initiatives to enhance efficiency and productivity. Collaborate with senior management to align projects with organizational goals, ensuring timely delivery and adherence to budget constraints. Analyze performance metrics to identify trends, propose data-driven improvements, and implement solutions to mitigate risks. Manage stakeholder relationships, fostering clear communication and alignment across departments to drive cohesive decision-making. Additionally, mentor team members, providing guidance and support to cultivate a high-performing and innovative work environment.
The ideal applicant will undertake the following duties:
Translating AMSL’s strategic growth initiatives into comprehensive annual business plans, measurable revenue targets, detailed operational strategies, and dynamic performance dashboards.
We are responsible for driving revenue growth across a diverse portfolio of HR services, including consulting, recruitment, payroll outsourcing, HR outsourcing, training, HR technology, salary surveys, and employer-of-record solutions.
Developing a robust commercial framework involves creating and managing sales pipelines, overseeing key account relationships, monitoring tender processes, crafting strategic proposals, and fostering high-impact partnerships.
AMSL’s services are being structured into standardized, ready-to-market offerings with established scope, pricing, competitive timelines, reusable templates, and stringent delivery benchmarks.
Developing robust operational frameworks that encompass project management, quality assurance, client success initiatives, service-level standards, and performance reporting systems.
Expanding recurring revenue streams by offering payroll solutions, HR outsourcing services, HRMS/ATS subscriptions, retainer-based engagements, training programs, and salary data products.
Facilitating the commercial rollout of AMSL’s HR technology platforms, such as ATS, HRMS, payroll, and HR data solutions, is a key responsibility.
Enhancing recruitment and executive search functions by developing sector-specific desks, cultivating talent pools, managing candidate databases, and improving client retention strategies.
Proactively spearheading and cultivating elite teams that drive excellence across business development, consulting, recruitment, payroll, training, technology, research, and operations.
Overseeing financial performance metrics, project profitability, margin analysis, debtor management, operational risk mitigation, and adherence to compliance standards.
Facilitating regional and international collaborations to enhance talent mobility, deliver employer-of-record solutions, and drive expansion across East Africa.
Bachelor’s degree in Computer Science, Information Technology, or a related field is essential. A minimum of three years of experience in cybersecurity, IT risk management, or a closely related discipline is required. Strong knowledge of security frameworks, compliance standards, and risk assessment methodologies is mandatory. Proficiency in implementing and managing security controls, incident response procedures, and vulnerability assessments is also necessary. Excellent analytical, problem-solving, and communication skills are critical for this role. Certification in CISSP, CASM, or an equivalent is highly preferred.
The successful applicant must possess:
A Bachelor’s degree in Business Administration, Human Resources Management, Commerce, Economics, Finance, Technology, Organizational Development, or a comparable discipline is required.
A Master’s degree in Business Administration, Strategy, Human Resource Management, Organizational Development, Finance, or a related discipline is highly desirable.
With a minimum of five years in senior management roles, candidates must possess at least a decade and a half of progressive leadership experience.
Demonstrated success in scaling a business unit, professional services firm, HR outsourcing enterprise, recruitment agency, payroll provider, consulting organization, BPO service, SaaS/technology-enabled company, or regional services business is required.
Experienced in driving revenue growth, fostering business development, overseeing operations management, cultivating client relationships, and leading teams.
Proficiency in areas such as HR consulting, recruitment, payroll administration, outsourcing, employee training, HR technology implementation, or professional services is highly advantageous.
International or regional business experience is highly desirable.
Demonstrated expertise in strategic planning, problem-solving, and decision-making, with a strong aptitude for analytical thinking. Proven ability to lead cross-functional teams and drive organizational objectives. Excellent communication and interpersonal skills to foster collaboration and influence stakeholders at all levels. Proficiency in industry-specific tools and technologies, coupled with a commitment to continuous learning and professional development. Exceptional organizational and time management capabilities to prioritize tasks and meet deadlines efficiently.
The ideal candidate will exhibit strong evidence of meeting the following criteria:
Proven expertise in commercial strategy and business development, with a demonstrated ability to drive revenue growth and forge strategic partnerships.
Strategic thinkers who thrive in both conceptual planning and practical implementation are sought for this role. Candidates must demonstrate an aptitude for developing long-term visions while ensuring meticulous attention to execution details.
Proven capability to design and implement scalable systems, assemble high-performing teams, and establish efficient business processes.
Proven expertise in managing recurring revenue models, including retainers, subscriptions, and productized services, is essential.
Dynamic leadership, exceptional communication, adept negotiation, and advanced stakeholder management capabilities are required.
Maintaining strong financial discipline, demonstrating keen margin awareness, and ensuring performance accountability are essential requirements for this role.
Professional candidates should possess a solid understanding of modern technology solutions, with an emphasis on Customer Relationship Management (CRM), Applicant Tracking Systems (ATS), Human Resource Management Systems (HRMS), payroll platforms, and various digital tools.
Proven capacity to thrive within a dynamic, founder-driven business setting, characterized by innovation and rapid decision-making, is essential.
High standards of integrity, professionalism, and resilience, coupled with a strong focus on results, are essential for success in this role.
Key performance indicators encompass measurable metrics employed to evaluate the effectiveness, productivity, and overall success of individuals, teams, or organizational processes in achieving predefined objectives. These indicators serve as critical benchmarks to assess progress, identify areas for improvement, and support data-driven decision-making. They typically include quantifiable targets such as sales growth rates, customer satisfaction scores, operational efficiency ratios, or project completion timelines, tailored to align with strategic goals. Regular monitoring and analysis of these metrics enable proactive adjustments, ensuring continuous alignment with organizational priorities and fostering accountability across all levels of the business.
The position will be evaluated based on mutually agreed-upon annual objectives, which encompass the following key areas:
Driving revenue growth and meeting yearly business objectives are central responsibilities of this role, with a strong emphasis on achieving annual targets through strategic execution and performance optimization.
We aim to bolster recurring revenue streams through retainers, payroll services, outsourcing solutions, HRMS/ATS platforms, and subscription models.
Secured a specified number of new retained clients and strategic accounts, contributing to expansion and strengthening market presence.
Achieving a high proposal conversion rate and substantial sales pipeline value are key objectives. Driving the success of these metrics is essential to the role’s responsibilities. Ensuring consistent growth in both areas is a critical focus for this position.
Managed employees on payroll and onboarded clients utilizing HR outsourcing services.
Conducted recruitment placements and fulfilled executive search assignments with precision and expertise.
We oversee the generation of training revenue through public workshops, corporate trainings, and participant enrollment metrics.
HRMS/ATS clients representing revenue-generating accounts alongside key milestones in technology product commercialization.
Ensuring adherence to project delivery timelines, maintaining high levels of client satisfaction, and upholding rigorous quality assurance standards are essential responsibilities of this role.
Profitability, managing gross margins, debtor control, and operational efficiency form the core focus of this role. The position requires a keen ability to analyze financial performance, optimize revenue streams, and ensure timely collections while streamlining processes to enhance overall productivity. Strong attention to financial metrics, cost control measures, and efficiency improvements will be essential to drive sustainable growth and maintain a competitive edge.
We are responsible for designing and implementing organizational frameworks, standard operating procedures, analytical dashboards, and performance measurement systems for the business unit.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
10 - 15 years
