Our client, a rapidly expanding mid-sized freight forwarding firm based in Nairobi, offers specialized services in air and sea cargo logistics from prominent global hubs such as Dubai, Guangzhou, London, Milan, Johannesburg, Istanbul, and Amsterdam. They handle approximately 80–100 tonnes of air freight monthly, encompassing both commercial and personal shipments, alongside processing a single 40ft container daily. Their operations ensure complete end-to-end transparency, covering every stage from warehouse receipt and customs clearance to final delivery.
Our client is in search of a highly motivated and seasoned Chief Executive Officer (CEO) who will assume complete operational accountability, enhance their organizational processes, and spearhead their upcoming growth trajectory.
Oversee a comprehensive range of duties encompassing the primary functions of the position, including the execution of essential tasks and the fulfillment of core responsibilities. Ensure alignment with organizational objectives while maintaining a high standard of performance in all assigned activities.
Oversee the operations of all seven departments, including Sales, Customer Service, Transport, Marketing, Call Center, Warehouse, and Operations, ensuring cohesive coordination and strategic alignment across the organization.
Achieve a 20-30% increase in annual revenue compared to the previous year, concurrently enhancing profit margins through strategic cost management and operational efficiencies.
Deliver exceptional client experiences by expediting the resolution of delays, breakages, and claims.
Responsible for managing air freight operations, sea container logistics, warehousing, transportation, and customs clearance processes.
Develop and maintain robust international partnerships while deploying technological solutions to enhance tracking capabilities and operational efficiency.
Candidates must hold a relevant academic degree and possess a minimum of [X] years of progressive experience in [specific field or industry]. Proficiency in [key technical skills or tools] is essential, along with a demonstrated ability to [specific competency or achievement]. Relevant certifications or advanced training in [specific area] are highly advantageous. Prior roles in [related job functions] that showcase leadership, problem-solving, or specialized expertise will be prioritized.
A minimum of 10 to 15 years of professional experience in freight forwarding and logistics is required, with a proven track record in both air freight and containerized sea freight operations.
Minimum of five years’ hands-on executive leadership experience is required, demonstrated in roles such as General Manager, Director, or Chief Executive Officer, each involving direct accountability for profit and loss outcomes.
Demonstrates a strong history of delivering exceptional client service and driving operational enhancements within logistics operations.
Proficiency in the regulatory frameworks of Kenya and East Africa, including familiarity with the Kenya Revenue Authority (KRA), Kenya Ports Authority (PA), and Kenya Bureau of Standards (KEYS), is essential.
A bachelor’s degree in business, logistics, or a related discipline is required; possession of an MBA or certifications such as CULT or FIAT further strengthens the candidacy.
Core Proficiencies: Demonstrates exceptional proficiency in critical thinking, problem-solving, and decision-making to drive operational excellence. Exhibits strong leadership capabilities, fostering collaboration and teamwork across departments. Proficient in project management, ensuring timely and efficient project execution. Skilled in data analysis and interpretation to inform strategic initiatives. Excellent communication and interpersonal abilities to engage stakeholders at all levels. Adept at process optimization and continuous improvement methodologies to enhance productivity and efficiency. Maintains a customer-centric approach, prioritizing high-quality service delivery and satisfaction.
Exceptional leadership capabilities are essential, demonstrated through the ability to guide and motivate teams effectively.
Good commercial acumen.
Demonstrates exceptional proficiency in identifying and resolving complex issues efficiently and effectively.
Exceptional ability to lead, develop, and motivate teams, fostering a collaborative and high-performing work environment.
Maintaining unwavering integrity is essential to this role.
Qualifications
BA/BSc/HND
Experience Required
10 - 15 years
