Our client, a rapidly expanding mid-sized freight forwarding company based in Nairobi, specializes in air and sea cargo logistics, connecting key global hubs such as Dubai, Guangzhou, London, Milan, Johannesburg, Istanbul, and Amsterdam. The company manages 80 to 100 tonnes of air freight monthly—handling both commercial and personal shipments—while facilitating the daily transport of one 40ft container. Their services encompass the complete supply chain, ensuring full end-to-end visibility from warehouse intake through customs clearance to final-mile delivery.
The organization is in search of a proactive and seasoned Chief Executive Officer (CEO) to assume full operational oversight, enhance existing processes, and spearhead the next stage of strategic expansion.
Crucial duties and obligations encompass overseeing key operational functions, ensuring seamless project execution, and maintaining alignment with organizational objectives. The position demands meticulous attention to detail, strong analytical capabilities, and the capacity to collaborate effectively across interdisciplinary teams. Additionally, the role involves driving strategic initiatives, optimizing process efficiencies, and providing actionable insights to senior leadership. Proficiency in data analysis, stakeholder management, and problem-solving is essential, along with the ability to adapt to evolving business demands.
Oversee the comprehensive management of all seven operational departments, which include Sales, Customer Service, Transport, Marketing, Call Centre, Warehouse, and Operations.
Achieve a 20% to 30% increase in annual revenue compared to the previous year while simultaneously maximizing profit margins.
To elevate client satisfaction, prioritize expedited resolutions for delays, breakages, and claims, ensuring prompt and effective handling of each issue.
Responsibilities include managing air freight operations, overseeing sea container logistics, supervising warehousing activities, coordinating transportation services, and ensuring seamless customs clearance processes.
Foster robust global collaborations and deploy technological solutions to enhance tracking capabilities and operational efficiency.
Bachelor’s degree or higher in a relevant field, supplemented by a minimum of [X] years of progressive professional experience in a comparable role, is required. Candidates must demonstrate expertise in [specific skills or areas], along with a proven track record of delivering measurable results in prior positions. Strong analytical, communication, and leadership abilities are essential, as is the capacity to thrive in dynamic, collaborative environments. Familiarity with industry-standard tools, technologies, or methodologies is preferred, and a commitment to continuous professional development is highly valued.
Seeking a candidate with 10 to 15 years of professional experience in the freight forwarding and logistics industry, demonstrating specialized expertise in air freight operations and containerized sea freight management.
Requires a minimum of five years of executive leadership experience in positions such as General Manager, Director, or Chief Executive Officer, each involving direct responsibility for profit and loss outcomes.
Accomplished a strong reputation for delivering exceptional client service and enhancing operational efficiency within logistics environments.
Proficiency in the regulatory framework of Kenya and East Africa, encompassing entities such as the Kenya Revenue Authority (KRA), the Kenya Ports Authority (PA), and the Kenya Bureau of Standards (KEYS), is essential.
A bachelor’s degree in business, logistics, or a related field is required, with an MBA or certifications such as CULT or FIAT considered advantageous.
Core proficiencies encompass strategic planning, analytical problem-solving, and effective communication. Essential skills include proficiency in data interpretation, project management, and proficiency with relevant software tools. A proven ability to lead cross-functional teams, manage stakeholder expectations, and drive operational efficiency is required. Candidates must demonstrate strong organizational acumen, adaptability to changing priorities, and a commitment to continuous improvement.
Demonstrates exceptional leadership capabilities, with a proven track record of guiding teams to achieve strategic objectives and fostering a collaborative work environment.
Possesses strong business awareness and a deep understanding of commercial principles.
Proven ability to analyze complex situations and develop effective solutions efficiently. Demonstrates strong critical thinking and adaptability when addressing challenges. Adept at evaluating options and making data-driven decisions to resolve issues promptly.
Strong proficiency in leading and developing high-performing teams is required.
Maintaining unwavering integrity in all professional interactions and decision-making processes is essential. This role demands adherence to ethical standards, transparency, and accountability to uphold the organization’s values and reputation. Consistent ethical behavior is expected to foster trust among colleagues, stakeholders, and the broader community.
Qualifications
BA/BSc/HND
Experience Required
10 - 15 years
