The primary objective of this position is to deliver exceptional results by managing key responsibilities and fulfilling essential duties, ensuring alignment with organizational goals and objectives. This role requires a candidate with a proven track record in related fields, demonstrated through relevant experience and specialized skills. The successful applicant will be responsible for executing critical tasks, collaborating with cross-functional teams, and maintaining high standards of performance. Additionally, the position demands adherence to industry best practices, compliance with established protocols, and a commitment to continuous improvement.
To craft and deliver drinks to guests with proficiency and a polite demeanor, upholding excellence in service, cleanliness, and guest contentment.
Oversee and execute a diverse range of critical tasks, including strategic planning, project management, and operational oversight to ensure organizational objectives are met. Develop and implement policies, procedures, and performance standards to enhance efficiency and productivity across departments. Lead cross-functional teams, fostering collaboration and driving innovation to achieve key business goals. Monitor and evaluate organizational performance, identifying areas for improvement and implementing corrective actions as necessary. Serve as a primary liaison between senior leadership and operational staff, facilitating seamless communication and alignment with company vision. Ensure compliance with industry regulations, legal requirements, and internal policies to mitigate risks and uphold organizational integrity.
Mix and prepare both alcoholic and non-alcoholic beverages in accordance with established recipes and client specifications, ensuring proper garnishing and presentation before serving.
Engage guests with a blend of warmth, professionalism, and in-depth product knowledge to deliver exceptional customer service; proactively recommend beverages while strategically upselling higher-tier selections.
Monitor stock levels vigilantly, initiate replenishment requests promptly, and uphold proper storage protocols for spirits, mixers, and garnishes to maintain optimal inventory levels.
Maintain impeccable cleanliness and hygiene standards in the bar area, ensuring strict adherence to food safety protocols and full compliance with all health regulations.
Cash management responsibilities include processing payments with precision, reconciling cash drawers, and providing customers with receipts.
Crafting distinctive signature cocktails and enhancing seasonal beverage offerings are key responsibilities within this role.
Ensure strict adherence to licensing regulations, responsible alcohol service standards, and established company policies throughout all operations.
Seeking a highly skilled professional with a minimum of five years of experience in a similar role, along with a bachelor’s degree in a relevant field. The ideal candidate will possess strong analytical abilities, exceptional communication skills, and proficiency in industry-specific software. Responsibilities include conducting detailed market research, developing strategic plans, and collaborating with cross-functional teams to drive business growth. Familiarity with data analysis tools and project management methodologies is essential. The ability to work independently, manage multiple priorities, and meet tight deadlines is required.
A degree or diploma in Hospitality, Food & Beverage, or Mixology is required.
Experienced bartenders or mixologists with a track record in resorts, restaurants, or bars are required.
Proficiency in crafting cocktails, along with a comprehensive understanding of wine, beer, and spirits, is required.
Exceptional verbal and written communication abilities, along with a talent for fostering positive interpersonal relationships.
Thrives in high-pressure environments and adapts seamlessly to fast-paced work settings.
Interested and eligible applicants are encouraged to submit their curriculum vitae to recruitment@excelon.co.ke, ensuring the position is specified in the email subject line.
Qualifications
BA/BSc/HND , Diploma
Experience Required
1 - 5 years
