Oversee and execute a comprehensive range of critical duties and responsibilities, ensuring alignment with organizational objectives and operational standards. Manage key tasks with precision, including strategic planning, process optimization, and performance monitoring to drive productivity and efficiency. Collaborate with cross-functional teams to foster innovation, address challenges, and implement solutions that enhance overall workflow and outcomes. Maintain rigorous compliance with industry regulations, internal policies, and quality benchmarks while upholding accountability for results. Serve as a pivotal point of contact for stakeholders, providing timely updates, resolving escalations, and ensuring seamless communication channels. Demonstrate strong leadership in delegating responsibilities, mentoring team members, and cultivating a culture of continuous improvement and professional development.
Attend to walk-in customers promptly and courteously at the branch office and direct visitors to the relevant departments.
Conduct field visits to prospective and existing customers to promote company products and services.
Identify new business opportunities through prospecting, networking, and market intelligence gathering.
Maintain the company’s reputation by embodying professionalism and ensuring the products displayed at the branch office are presented impeccably.
Upon receipt of customer inquiries at the branch office, diligently pursue each opportunity to transform them into completed sales transactions.
Execute post-sale follow-up actions to verify customer satisfaction and gather feedback.
Market company products by leveraging cold calling, prospecting, negotiation, and closing techniques to drive sales growth and achieve revenue targets.
Ensure product displays in the branch office are meticulously organized, clean, and clearly visible to customers at all times.
Oversee and manage the daily operational activities and administrative coordination of the branch office.
Oversee branch inventory operations, encompassing the receipt, distribution, and meticulous monitoring of stock levels, while maintaining accurate and up-to-date inventory records.
Track inventory levels and facilitate prompt restocking to prevent shortages.
Receive incoming machines and equipment from customers for repair services, then prepare and distribute detailed job cards to facilitate the repair process.
Deliver equipment and machinery to technical staff and monitor the progression of repair activities.
Send notifications to customers informing them that their machines or equipment are available for pickup.
Verify that all service and maintenance fees have been settled in full prior to the release of any machines or equipment.
Execute cashiering responsibilities with meticulous attention to detail, guaranteeing precise transaction recording and accurate invoicing.
Draft all necessary correspondence and administrative documentation as needed.
Execute additional responsibilities as directed by management on an as-needed basis.
Track and exceed key performance indicators critical to the success of this position, ensuring measurable contributions to organizational objectives. Monitor progress against established benchmarks in productivity, quality standards, and operational efficiency, while identifying areas for enhancement. Provide regular updates on performance metrics to stakeholders, and collaborate with cross-functional teams to address gaps and drive continuous improvement. Align individual goals with broader company targets, fostering accountability and a results-driven culture.
You will be responsible for consistently meeting and exceeding the assigned sales targets set forth by the organization. Your primary objective will involve driving revenue growth through proactive engagement with clients, effective negotiation tactics, and strategic account management. Additionally, you will play a key role in maintaining strong client relationships to ensure long-term business sustainability and customer satisfaction.
We excel in transforming customer inquiries into successful sales conversions. Our team consistently meets and exceeds targets for converting potential leads into closed deals. This role requires a proven track record of driving sales through effective engagement and negotiation strategies. The responsibilities include identifying high-potential inquiries, nurturing client relationships, and closing sales efficiently. Strong interpersonal skills and a results-driven mindset are essential to thrive in this position.
Dedication to achieving high levels of customer satisfaction and ensuring uncompromised quality in service delivery are fundamental to this position.
Precision and responsibility are paramount in overseeing branch inventory to ensure meticulous control and adherence to established protocols.
Ensuring precise cashiering and daily reconciliations are completed accurately and promptly.
To ensure optimal performance and seamless functionality within branch office operations, we seek candidates who can streamline processes and maximize productivity. The ideal candidate will prioritize both efficiency and effectiveness, executing tasks with precision and minimizing unnecessary delays. This role demands a proactive approach to problem-solving, along with the ability to maintain high standards of service delivery. Additionally, the position requires strong organizational skills and the capacity to manage multiple responsibilities simultaneously while adhering to established protocols.
A thorough comprehension of company products and the ability to effectively advocate for them are essential for this role.
Seeking a candidate with a Bachelor’s degree in Computer Science, Engineering, or a related technical field, complemented by a minimum of three years of hands-on experience in software development. Proficiency in programming languages such as Python, Java, or C++ is essential, along with strong problem-solving abilities and meticulous attention to detail. Familiarity with agile methodologies and version control systems like Git is required. The ideal applicant should demonstrate excellent communication skills and the capacity to collaborate effectively within cross-functional teams.
A degree or diploma in Business Administration, Sales & Marketing, Customer Service, or a related discipline is required.
Minimum of two to four years of hands-on experience in sales, administrative support, customer service, or branch operations is required.
Proficiency in ICT equipment or technical products is highly beneficial.
go to method of application
Submit your CV with the subject line: Sales &Admin Assistant -Preferred Branch-(Kisii or Eldoret) to recruitment@topscore.co.ke Deadline for application: 26th June, 2026 Only shortlisted candidates will be contacted.
Qualifications
BA/BSc/HND , Diploma
Experience Required
2 - 4 years
