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Home Jobs Nairobi Administrative & People Support Associate in Nairobi, Kenya

Administrative & People Support Associate in Nairobi, Kenya

EIDU  · ICT / Telecommunication

Full Time Nairobi
Nairobi
Deadline: 28 August 2026
Posted May 30, 2026

We are seeking a highly motivated and skilled professional to fill this critical position, which entails a diverse range of responsibilities and requires a proven track record of success in similar roles. The ideal candidate will possess strong analytical abilities, exceptional communication skills, and the capacity to thrive in a fast-paced, collaborative environment. Key qualifications include [specific qualifications, e.g., “a Bachelor’s degree in a relevant field, at least five years of industry experience, and proficiency in [specific tools/software]”], along with a demonstrated commitment to delivering high-quality results. This role demands adaptability, problem-solving acumen, and the ability to work independently while contributing effectively to team objectives. The successful applicant will oversee [key tasks], ensuring alignment with organizational goals and adherence to best practices.

The People & Admin Associate plays a pivotal role in maintaining seamless operations within the EDU Kenya office while delivering comprehensive administrative support to the People department. This position involves overseeing the efficient functioning of the Nairobi office, handling logistical arrangements, coordinating travel arrangements, managing office supplies, and fostering an environment that enhances team productivity. Additionally, the role encompasses assisting in key HR administrative functions, such as coordinating employee onboarding and offboarding, administering benefits, maintaining HRIS records, and tracking contracts, among other responsibilities.

What you will do:

The role involves overseeing the day-to-day operations of the office environment, ensuring efficiency and organization in administrative functions. Responsibilities include managing correspondence, maintaining records, coordinating meetings, and handling basic financial tasks such as expense tracking and invoicing. Proficiency in office software, including Microsoft Office Suite, and strong communication skills are required to interact effectively with staff and external stakeholders. Additionally, the position demands meticulous attention to detail, the ability to multitask in a fast-paced setting, and a proactive approach to problem-solving. Prior experience in an administrative role is preferred, along with a high school diploma or equivalent qualification.

Oversee the daily office operations, including procurement of supplies and equipment, efficient office space utilization, and seamless logistics to guarantee on-time delivery.

Assist in the organization and execution of office events, as well as facilitate the scheduling and management of staff meetings to ensure efficient and effective coordination.

Serve as the intermediary connecting Human Resources, Procurement, Operations, and Finance for all office-related activities.

Serve as the primary liaison for guests and external collaborators arriving at the premises.

Maintain efficient and organized daily functioning of the office environment.

HR Operations Support professionals deliver comprehensive administrative and operational assistance to the Human Resources department, ensuring seamless execution of essential HR functions. They handle employee records management, benefits administration, payroll processing, compliance documentation, and internal HR system maintenance. Additionally, they provide responsive support to HR inquiries, coordinate recruitment logistics, and assist with onboarding procedures. Strong organizational skills, meticulous attention to detail, and proficiency in HR software are critical requirements for this role. Candidates must also demonstrate excellent communication abilities and a commitment to maintaining confidentiality in all HR-related matters.

Provide support for onboarding and offboarding procedures by handling documentation, configuring system access, and collaborating with supervisors to ensure smooth transitions.

Support contract renewals by managing timelines, preparing necessary documentation, and conducting follow-up communications.

Assist with the administration of employee benefits, including medical insurance, FIBA coverage, pension plans, and HELD, while maintaining precise and organized records.

Responsible for the ongoing maintenance and updating of HR records within the HRIS (specifically Personio) while ensuring adherence to all statutory requirements.

Provide assistance with payroll-related documentation and support HR in monitoring employee performance.

Monitor and facilitate follow-up actions and coordinate related activities to ensure timely and effective completion of tasks and projects.

Ensure timely execution of office and HR-related tasks by actively monitoring and diligently following up on all assigned responsibilities.

Facilitate ongoing dialogue with employees, supervisors, and external stakeholders to enhance office operations and support HR initiatives.

Provides comprehensive administrative assistance to ensure efficient office operations, handling tasks such as correspondence management, scheduling, data entry, and record-keeping. Maintains organized filing systems, coordinates meetings, and assists with various clerical duties to support team productivity. Demonstrates strong organizational and time-management skills while maintaining confidentiality and attention to detail. Proficiency in standard office software, including Microsoft Office Suite, is required, along with excellent written and verbal communication abilities. Prior administrative experience in a professional setting is preferred.

Prepare, organize, and maintain documents, files, and reports as required.

Assist the HR department in implementing operational projects and enhancing existing processes to boost efficiency and effectiveness.

What you should bring:

A minimum of a bachelor’s degree in Human Resources, Business Administration, or an equivalent discipline is required.

Minimum of 3–5 years of experience in office administration and/or HR admin.

Proficiency in fast-paced settings, such as tech startups or NGOs, where rapid adaptation is essential.

If your passion lies in leveraging your expertise to drive meaningful social change, this opportunity aligns with your aspirations.

You thrive in a dynamic hybrid role that blends people-focused and operational responsibilities, as a traditional HR-centric position does not fully align with your strengths and interests.

Highly proficient in organizing tasks efficiently, managing multiple priorities simultaneously, and effectively overseeing time allocation to meet deadlines consistently.

Excellent verbal and written communication abilities coupled with well-developed interpersonal competencies are essential.

Strong working knowledge of HR information systems, including Personio and comparable platforms, as well as MS Office and Google Workspace, is required. Additionally, familiarity with digital collaboration tools like Slack is essential.

Demonstrates exceptional precision and a proactive approach to identifying and resolving issues to advance tasks autonomously.

You demonstrate reliability and accountability by consistently fulfilling commitments, adhering to deadlines, and assuming full responsibility for your work and its outcomes.

Adapts seamlessly to dynamic agile environments, maintaining sharp focus and steady momentum despite rapidly shifting priorities.

What we offer:

Join a dynamic and driven team spread across Kenya, Nigeria, and Germany, where you’ll play a key role in addressing the global learning crisis head-on.

We provide a financial foundation that guarantees both stability and the necessary resources to achieve excellence.

A collaborative setting that actively encourages and values feedback as a means to foster collective advancement.

Qualifications

BA/BSc/HND

Experience Required

3 - 5 years

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