POSITION SUMMARY
Kitchen Support Experts provide essential support across multiple hotel departments, including the kitchen, food and beverage, and employee dining facilities. These professionals utilize keyboards, mice, or trackballs to input and retrieve data in computer databases, ensuring accurate record-keeping and file updates. Additionally, they operate standard office equipment beyond computers as needed. Their responsibilities include drafting correspondence, memos, and other documents through word processing, spreadsheet, database, or presentation software. They are also tasked with establishing and maintaining both digital and physical filing systems to organize records, reports, and documents efficiently. Furthermore, they compile, duplicate, sort, and file records related to office operations, business transactions, and other relevant activities, while leveraging computers to enter and locate work-related information.
Adhere to all company, safety, and security policies and procedures, and promptly report any maintenance needs, accidents, injuries, or unsafe work conditions to management. Complete all required safety training and certifications. Maintain a clean, professional uniform and personal appearance while safeguarding proprietary information and company assets. Greet and acknowledge all guests in accordance with company standards, communicating with clarity and professionalism.
Foster and sustain positive working relationships to contribute to team success and shared objectives. Ensure strict compliance with quality expectations and standards. Maintain the ability to stand, sit, or walk for extended durations, as well as reach overhead, below the knees, and perform bending, twisting, pulling, and stooping motions. Handle, transport, carry, push, pull, and position objects weighing up to 25 pounds independently. Perform additional duties as directed by supervisors when reasonably assigned.
Preferred qualifications include five or more years of relevant experience, with a minimum of three in a leadership role. Applicants should possess a bachelor’s degree in a related field, or an equivalent combination of education and experience. Strong communication and interpersonal skills are essential, along with proficiency in industry-specific software and tools. Candidates must demonstrate problem-solving abilities and a track record of driving results in previous positions. Preferred certifications or advanced degrees may offer a competitive advantage.
A degree or diploma in Hospitality Management or a related discipline is required.
Requires a minimum of three to four years of relevant professional experience in an equivalent position.
Experience: Candidates should ideally have prior experience in hospitality or luxury service settings, with a strong preference for those who have worked in 4- or 5-star establishments.
Qualifications
BA/BSc/HND , Diploma
Experience Required
3 - 4 years
