Oversee and execute a comprehensive range of essential duties, including but not limited to strategic planning, team leadership, and operational management. Collaborate closely with cross-functional departments to ensure alignment with organizational objectives and foster a culture of innovation and accountability. Monitor performance metrics and implement data-driven solutions to enhance efficiency, productivity, and overall business growth. Serve as a primary point of contact for stakeholders, providing clear communication, resolving escalated issues, and maintaining strong professional relationships. Develop and enforce policies, procedures, and best practices to uphold compliance with industry regulations and company standards.
Direct the administration of office functions and operational processes to ensure a productive, secure, and supportive workplace atmosphere throughout the Head Office and all branch locations.
Oversee the maintenance and organization of lease documentation pertaining to branch locations and company-owned properties.
Responsible for consistently overseeing and preserving company assets, ensuring meticulous documentation of all related records.
Develop and maintain an organized filing system for the department to ensure efficiency and accessibility of records.
Overseeing the management and regular updates of office inventory, furniture, and equipment in coordination with the finance department ensures operational efficiency and financial accountability.
Ensure timely payment of all utility bills to prevent any service disruptions at both the head office and branch locations.
Responsible for maintaining appropriate levels of office supplies at both the head office and branch locations.
Your responsibility includes maintaining current permits and all other necessary compliance documentation in accordance with applicable regulations and organizational standards.
The position involves overseeing multiple service providers and maintaining high standards of service excellence.
Collaborate with various departments to guarantee the completion of all administrative tasks.
Please review utility bills to confirm accuracy and facilitate the timely submission of invoices for approval and payment processing.
Facilitate the distribution of essential branch and tenant documentation, including lease agreements, compliance materials, invoices, and receipts.
Maintain accurate and up-to-date records to effectively manage store inventory.
Ensure accurate management and organization of lease and contract documents within the property management department.
Oversee and maintain the property maintenance work order register while supporting the creation of status reports for ongoing work orders.
Address all inquiries, complaints, and concerns raised by tenants, staff, and branch representatives promptly and efficiently.
Prepare and submit reports punctually, as well as develop presentations, as directed by the department head.
Bachelor’s degree in Computer Science, Information Technology, or a related field is mandatory. A minimum of three years of experience in software development or IT operations is essential. Proficiency in programming languages such as Python, Java, or C++ is required. Familiarity with cloud platforms like AWS, Azure, or Google Cloud is necessary. Strong problem-solving and analytical skills are crucial. Excellent communication and teamwork abilities are expected. Knowledge of DevOps practices and CI/CD pipelines is a plus.
A bachelor’s degree in Land Economics or Real Estate Management is required.
Seeking candidates with a minimum of one year of hands-on experience in property management within a fast-paced, customer-focused setting.
Proven expertise in [specific skills, e.g., project management, data analysis, team leadership] is essential for this role. Candidates must demonstrate proficiency in [relevant tools/software, e.g., Microsoft Office Suite, Adobe Creative Cloud, CRM systems] and possess strong analytical, organizational, and communication abilities. A commitment to continuous learning and adaptability in dynamic environments is highly valued. Additionally, prior experience in [industry/sector, e.g., healthcare, finance, marketing] and familiarity with [specific methodologies, e.g., Agile, Six Sigma, Lean] are preferred qualifications. The ideal applicant will exhibit exceptional problem-solving skills, attention to detail, and the capacity to work both independently and collaboratively within a team.
Proficient in office management protocols and fundamental accounting concepts.
Demonstrated expertise in utilizing the Microsoft Office Suite, encompassing applications such as Word, Excel, and PowerPoint is required.
Demonstrates exceptional proficiency in coordinating tasks, managing priorities, and maintaining structured workflows to ensure efficiency and accuracy in all responsibilities.
Skilled in articulating ideas clearly and effectively, both verbally and in writing, to diverse audiences.
You thrive in collaborative environments where meeting client demands is a top priority and seek to contribute effectively as part of a cohesive team.
Ability to make sound judgments and uphold strict confidentiality is essential.
Demonstrates strong organizational skills with the capacity to effectively manage and prioritize multiple tasks and assignments simultaneously.
Qualified applicants should submit their CV, cover letter, and current compensation details to hr_recruitment@madison.co.ke no later than June 17, 2026, with the subject line specifying the position applied for.
Qualifications
BA/BSc/HND
Experience Required
1 year
