POSITION SUMMARY
Kitchen Support Experts provide essential assistance to multiple hotel departments, including the kitchen, food and beverage, and employee dining facilities. These associates assist with various operational tasks by entering and retrieving data from computer databases via keyboard, mouse, or trackball to ensure accurate record-keeping. They operate standard office equipment in addition to computers and draft correspondence, memos, and other documents using word processing, spreadsheet, database, or presentation applications. Additionally, they develop and maintain both digital and physical filing systems to organize records, reports, and other critical documents. Responsibilities include compiling, copying, sorting, and filing records related to office activities, business transactions, and other procedural tasks, as well as utilizing computers to input and locate essential work-related information.
You must adhere to all company policies, safety protocols, and security guidelines while promptly reporting maintenance issues, accidents, injuries, and hazardous conditions to management. Complete mandatory safety training and obtain required certifications. Maintain a neat, professional appearance in uniform and safeguard proprietary information and company property. Greet and acknowledge all guests in accordance with established company standards, communicating with clarity and professionalism. Foster collaborative relationships to contribute to team success and meet shared objectives. Uphold quality expectations and performance standards consistently. Remain capable of prolonged standing, sitting, or walking, as well as overhead, kneeling, bending, twisting, pulling, and stooping movements. Handle, transport, and position objects weighing up to 25 pounds independently, including pushing and pulling tasks, and perform additional duties as assigned by supervisors.
The ideal candidate should possess advanced qualifications in the relevant field, demonstrating a proven track record of success in similar roles. Strong analytical and problem-solving skills are essential, along with the ability to work effectively in a fast-paced environment. Excellent communication and interpersonal abilities are required to collaborate with cross-functional teams and stakeholders. Familiarity with industry-specific tools and technologies is a plus, and prior experience in a leadership or mentoring capacity is highly desirable. The position demands adaptability, a commitment to continuous learning, and a passion for driving innovation within the organization.
Education: Candidates must possess a degree or diploma in Hospitality Management or an equivalent discipline.
Minimum 3 to 4 years’ experience in a comparable professional capacity is required.
Seeking candidates with prior experience in upscale hospitality or luxury service settings, with a strong preference for those who have worked in 4- or 5-star establishments.
Qualifications
BA/BSc/HND , Diploma
Experience Required
3 - 4 years
