To ensure the role’s objectives are achieved and responsibilities fulfilled, the position is designed to effectively support the organization’s strategic goals and operational needs.
Responsible for cultivating and expanding revenue streams through corporate clients and business travel partners by identifying opportunities, securing agreements, and fostering long-term relationships. This position entails overseeing a portfolio of high-value accounts, cultivating new business prospects, and executing strategic sales initiatives to achieve and surpass revenue objectives for the hotel.
We are seeking a highly motivated individual to join our team, responsible for fulfilling a range of key duties and obligations. The position requires meticulous attention to detail, strong organizational skills, and the ability to manage multiple tasks efficiently. Duties include coordinating project timelines, ensuring compliance with company policies, and maintaining accurate records. The ideal candidate will have experience in a similar role and possess excellent communication and problem-solving abilities. Additionally, the role demands proficiency in relevant software tools and a commitment to delivering high-quality results.
(include but are not limited to):
Cultivate enduring, high-value partnerships with corporate clients, business travel associates, governmental entities, non-governmental organizations, and multinational corporations, ensuring sustained engagement and mutual growth.
Ensure that contract renewals, negotiations, and rate adjustments are completed promptly, with an emphasis on optimizing yield management and enhancing profitability.
Recognize and acquire new corporate clients spanning focused industries and market segments.
Craft unique proposals and presentations that precisely meet client requirements while aligning with the hotel’s comprehensive service offerings.
Formulate and implement strategic sales initiatives aimed at enhancing performance within the corporate travel sector.
Strategically synchronize sales initiatives with seasonal fluctuations, MICE sector prospects, and evolving market demand patterns.
Generate qualified corporate leads to maximize room nights, food and beverage sales, and meeting/conference revenue through targeted client engagement and strategic relationship building.
Monitor market trends, evaluate competitor actions, and assess client feedback in order to guide tactical decision-making and strategic adjustments.
Develop and deliver precise sales projections along with strategic marketing analyses to guide decision-making processes.
Prepare and deliver comprehensive weekly and monthly sales activity and performance reports for review by the Hotel Manager.
Attend sales calls, trade events, exhibitions, and client entertainment activities on behalf of the hotel to strengthen brand presence and foster business relationships.
Plan and conduct familiarization trips (Fans) exclusively for premium corporate clients to enhance their engagement and satisfaction.
Ensure the CRM system contains current and precise client details and activity records at all times.
Monitor contracts, booking trends and client feedback to enhance and sustain relationships on an ongoing basis.
Execute additional assignments as directed by management to support overarching company goals.
Proven expertise in essential skills and competencies is required for this position. Candidates must demonstrate strong proficiency in relevant technical abilities, problem-solving techniques, and effective communication. Additionally, the ideal applicant will possess a keen attention to detail, the capacity to work collaboratively in team settings, and a commitment to continuous professional development. Familiarity with industry-specific tools and methodologies is advantageous, as is the ability to adapt to evolving challenges and priorities in a dynamic work environment.
Driven by initiative and a commitment to achieving measurable outcomes.
Dynamic problem-solving and forward-thinking approaches are essential to this role, requiring the ability to challenge conventional methods and introduce creative solutions that drive progress. Candidates must demonstrate a capacity for strategic vision, adaptability in evolving environments, and a commitment to fostering innovation across all aspects of the position. This includes identifying opportunities for improvement, reimagining processes, and implementing forward-looking strategies that enhance efficiency and effectiveness. Strong analytical skills paired with an open-minded perspective are crucial for evaluating ideas objectively and turning them into actionable outcomes.
Exceptional interpersonal acumen and polished communication abilities are essential for this role.
Demonstrated capacity to perform effectively amid high-pressure environments, juggle competing priorities, and adjust seamlessly to evolving market dynamics.
Analytical prowess and strategic insight are essential, coupled with advanced financial management capabilities.
Demonstrates meticulous precision and thoroughness in all tasks performed.
Capable of overseeing intricate project initiatives from inception to completion, with a strong aptitude for coordination and leadership.
Capable of effectively managing multiple tasks while aligning them with overarching business goals.
Proven prowess in negotiation and presentation, along with the ability to articulate ideas persuasively and adapt messaging to diverse audiences. Demonstrated capacity to strategically influence stakeholders, secure advantageous agreements, and deliver compelling pitches with clarity and confidence.
Demonstrated expertise in customer relationship management systems and sales analytics software is required.
Proficient in utilizing Microsoft Office Suite, specifically Word, PowerPoint, and Excel, with a strong command of computer applications.
Requirements and Competencies: A minimum of three years of relevant professional experience is required, along with a bachelor’s degree in a related field or equivalent practical training. Strong analytical, problem-solving, and organizational skills are essential, along with proficiency in industry-standard software tools. Excellent written and verbal communication abilities are necessary to collaborate effectively within cross-functional teams and convey complex information clearly. Candidates must demonstrate a commitment to continuous learning and adaptability to evolving industry standards and technologies.
A Bachelor’s Degree in Hotel Management, Marketing, Sales, or a comparable discipline is required.
A minimum of three years of experience in a Sales Account Manager role within a luxury 4- or 5-star hotel environment, ideally with an internationally recognized hotel brand, is required.
Please forward your cover letter, résumé, and any additional supporting documentation to hrmnssb@swiss-belhotel.com no later than 21 June 2026. Be advised that only applicants selected for further consideration will receive a response.
Qualifications
BA/BSc/HND
Experience Required
3 years
