Responsibilities encompass developing, implementing, and overseeing processes to ensure operational efficiency and adherence to organizational standards. Duties include analyzing performance data to identify trends, recommending improvements, and aligning workflows with strategic objectives. Collaboration with cross-functional teams is essential to execute projects, streamline communication, and resolve interdepartmental challenges. Additionally, the role requires maintaining compliance with industry regulations, conducting risk assessments, and documenting procedures to mitigate potential liabilities.
Develop and enhance visibility for our retail locations within the specified region, while simultaneously supporting and driving direct sales efforts.
We are seeking to onboard and oversee skilled Solar Energy Promoters to meet and exceed specified performance targets.
Identify and cultivate new business opportunities to drive continuous growth and market expansion.
Oversee a team of regional outlet sales agents and drive the attainment of sales targets by facilitating the distribution of stock to designated outlets.
Monitor sales metrics and stay informed about evolving market conditions and customer demands, ensuring prompt resolution of inquiries and complaints.
Ensure that all retail locations maintain sufficient inventory levels at all times.
Spearhead the launch and activation of innovative sales channels, including Experience Centers, Phone Shops, and Retail Distributors, to broaden market reach and enhance customer engagement.
The role involves fostering strong, collaborative connections between d.light and its clients.
Monitor and analyze all competitive actions and developments across the designated area on an ongoing basis.
Develop and execute the d-light Route to Market strategy with precision and efficiency.
To maintain compliance with established benchmarks, onboard high-quality customers while ensuring delinquency rates remain below the designated threshold.
Responsible for evaluating newly onboarded customers within their designated region to verify payment integrity, ensuring the overall portfolio performance remains within established benchmarks.
Assess high-risk accounts and examine customer payment behaviors within the designated jurisdiction to ensure adherence to established risk and sales process standards, implementing corrective measures to realign delinquent customers with their payment timelines.
Ensure that stock and inventory management adheres to established procedures and meets expected standards at all assigned locations.
Oversee the management of d.light inventory alongside SEPs to uphold approved minimum stock levels consistently and ensure safety compliance.
Ensure prompt settlement of outstanding customer payments through diligent follow-up.
Ensure that all assigned tools and equipment remain in optimal condition and are utilized strictly in accordance with the company’s established policies and procedures to facilitate assigned work tasks.
Performs various additional tasks and responsibilities as assigned by management from time to time.
We track and measure performance against key performance indicators (KPIs) to ensure alignment with strategic objectives and operational excellence. These metrics may include revenue growth, customer acquisition rates, operational efficiency, and employee productivity, among others. Regular reporting and analysis of KPIs enable data-driven decision-making, fostering continuous improvement and accountability across all departments. Proficiency in KPI tracking tools and methodologies is highly valued, as is the ability to interpret data insights to drive actionable strategies.
Responsible for consistently meeting or exceeding assigned sales targets by leveraging strategic approaches to drive revenue growth. Focuses on identifying and pursuing new business opportunities, maintaining strong client relationships, and ensuring customer satisfaction through effective communication and follow-up. Requires a results-driven mindset, proficiency in CRM tools, and the ability to analyze market trends to refine sales strategies. Additionally, collaborates with cross-functional teams to support organizational goals and meets reporting deadlines with accurate sales data. Ideal candidates will possess strong negotiation skills, a track record of success in sales, and the adaptability to thrive in a dynamic, competitive environment while maintaining high ethical standards.
Achievement of collection targets is a critical responsibility within this role, requiring consistent performance and adherence to established metrics. The position demands a proactive approach to meeting predetermined financial goals, with a focus on efficient and effective debt recovery strategies. Strong analytical skills are essential for evaluating performance trends and identifying areas for improvement, while effective communication is necessary to liaise with clients and stakeholders. Proficiency in relevant collection software and tools is required to streamline processes and ensure accurate reporting. Additionally, the role involves maintaining detailed records of all collection activities and ensuring compliance with regulatory standards to mitigate risk.
The recruitment and oversight of Subject-Matter Experts (SEPs) and Executive Candidates (ECS) are key responsibilities within this role. Ensuring the identification, engagement, and development of top-tier talent in these categories is essential, along with maintaining their performance and alignment with organizational goals. This position demands a strategic approach to talent acquisition, strong leadership skills, and the ability to foster high-performing teams that drive business success.
Efficiently oversee stock availability and inventory management processes to ensure accurate tracking and control of inventory levels. Implement systems to monitor stock levels, conduct regular audits, and reconcile discrepancies to maintain optimal inventory levels. Analyze inventory data to forecast demand, identify trends, and minimize excess or shortage situations. Collaborate with procurement teams to align purchasing decisions with inventory needs, reducing carrying costs and preventing stock outs. Maintain detailed records of inventory transactions, including receipts, issues, and adjustments, to support financial reporting and audit compliance. Utilize inventory management software to streamline operations, enhance visibility, and improve decision-making across the supply chain.
Seeking a motivated professional to join our team, the ideal candidate must possess a minimum of five years of relevant experience in the specified field. Proficiency in operating industry-standard software and tools is essential, along with strong problem-solving abilities and exceptional attention to detail. A bachelor’s degree in a related discipline is required, and advanced certifications are highly desirable. Additionally, the role demands excellent communication skills and the ability to collaborate effectively within a dynamic team environment. Fluency in written and spoken English is mandatory, and prior experience in a similar role is preferable.
We are seeking candidates with a strong background in relevant technical or industry-specific skills, supported by a minimum of [X] years of hands-on experience. Proficiency in [specific software, tools, or methodologies] is required, along with demonstrated expertise in [key areas]. Prior experience with [specific processes or projects] is highly valued. A proven track record of successfully [specific achievements or tasks, e.g., “leading cross-functional teams” or “optimizing workflows”] is essential. Additionally, familiarity with [relevant frameworks, standards, or best practices] is advantageous. Strong problem-solving abilities and a commitment to continuous learning are key to excelling in this role.
With a proven sales track record and a minimum of one to three years of hands-on sales experience, candidates are expected to demonstrate consistent success in driving revenue and closing deals.
A bachelor’s degree or higher diploma in sales and marketing, or a related business discipline, is required.
Proficiency in the renewable energy or solar industry represents an additional asset.
Proven track record of success in high-velocity sales environments characterized by rapid growth and expansion.
Proven ability to convey ideas clearly and effectively, both in writing and speech.
Possesses strong interpersonal abilities, enabling the swift establishment of rapport with customers as well as individuals across all organizational levels.
A Kenya-registered motorbike riding license that is currently valid is required.
Maintains an unwavering commitment to ongoing improvement and consistently meets or surpasses expectations while exercising the highest level of discretion and confidentiality.
Proficiency in utilizing Microsoft Office Suite applications, specifically Word, Excel, and Outlook, is required.
Individuals with a strong dedication to social enterprise initiatives, fostering human development, and advancing environmental sustainability are encouraged to apply.
go to method of application
To submit your application, please utilize the provided link(s) on the company’s official website.
Qualifications
BA/BSc/HND
Experience Required
1 - 3 years
