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Home Jobs Nairobi Senior Sales Unit Advisor

Senior Sales Unit Advisor

Old Mutual Kenya  · Banking / Financial Services

Full Time Nairobi
Nairobi
Deadline: 3 June 2026
Posted May 28, 2026

Seeking a highly motivated professional to join our team as an [Job Title]. The ideal candidate will possess a Bachelor’s degree in [Field of Study] or a related discipline, along with [X] years of hands-on experience in [specific industry or role]. Proficiency in [specific software, tools, or methodologies] is essential, along with strong analytical, problem-solving, and communication skills. Key responsibilities include [specific task 1], [specific task 2], and [specific task 3], with additional duties such as [specific duty 1] and [specific duty 2]. The successful applicant will collaborate with cross-functional teams to [specific goal], ensuring adherence to deadlines and quality standards. Familiarity with [industry regulations, standards, or best practices] is advantageous. This position offers opportunities for professional growth and development within a dynamic and supportive work environment.

The Advisor Sales Manager oversees, cultivates, and directs a team of IFS Advisors, focusing on enhancing sales performance, ensuring exceptional customer results, and advancing the One Mutual Integrated Financial Services (IFS) strategy. This position delivers hands-on leadership to guarantee Advisors are prepared, energized, and aligned with the organization’s culture and values, all while driving revenue growth through insurance, investment, health, and financial solutions.

Oversee and execute a range of critical duties to ensure operational excellence and team productivity. Lead key initiatives that align with organizational goals while fostering collaboration across departments. Manage project timelines, allocate resources efficiently, and monitor progress to meet established benchmarks. Analyze performance metrics to identify areas for improvement and implement strategic solutions. Provide mentorship and guidance to team members to enhance their professional development and overall output. Ensure adherence to company policies, industry regulations, and quality standards in all processes.

Experienced professionals sought to drive sales excellence and optimize team performance through strategic leadership and disciplined management practices. Candidates must exhibit a proven track record in sales leadership, with a strong ability to motivate teams, set high-performance standards, and consistently exceed revenue targets. Responsibilities include developing and implementing sales strategies, coaching team members to enhance productivity, analyzing market trends to identify opportunities, and ensuring alignment with organizational goals. Ideal candidates will possess exceptional communication skills, a results-driven mindset, and the capacity to foster a collaborative and high-achieving sales culture.

Achieve both individual and team sales objectives for the IFS product line.

Evaluate performance indicators on a daily, weekly, and monthly basis, initiating appropriate corrective measures as needed.

Spearhead strategic sales planning initiatives, develop precise forecasting models, oversee territory management strategies, and meticulously track sales activities to drive performance and maximize revenue potential.

Carry out consistent evaluations of performance, establish objectives, and provide guidance to enhance employee effectiveness.

Experienced professionals are sought to oversee recruitment strategies, facilitate seamless onboarding processes, and enhance team capabilities through targeted development initiatives. The role demands a strategic approach to talent acquisition, ensuring alignment with organizational objectives while fostering an inclusive and engaging work environment. Responsibilities include identifying high-potential candidates, implementing structured onboarding programs, and designing training frameworks to cultivate employee skills and performance. Ideal candidates will possess strong interpersonal abilities, analytical skills, and a proven track record in talent management or related fields.

Assist in the recruitment and selection process to identify and onboard top-performing Advisors.

Facilitate comprehensive onboarding and induction initiatives designed to expedite the productivity and proficiency of Advisors.

Collaborate effectively with Training and Support Teams to organize and deliver product training, enhance sales competencies, and ensure compliance with regulatory standards.

Foster a high-performing culture deeply aligned with Old Mutual’s core values and the organization’s rigorous sales excellence benchmarks.

We are seeking a dedicated professional to oversee customer experience initiatives and ensure adherence to quality assurance standards. The ideal candidate will be responsible for analyzing customer feedback, identifying trends, and implementing improvements to enhance satisfaction. Additionally, they will conduct regular quality audits, develop training programs to uphold service excellence, and collaborate with cross-functional teams to align processes with organizational goals. Strong analytical skills, attention to detail, and the ability to communicate effectively with stakeholders at all levels are essential. Proficiency in CRM systems and data analysis tools is required, along with a commitment to continuous improvement and a customer-centric approach.

Ensure advisors consistently provide outstanding customer service while fully complying with Treating Customers Fairly (TCF) principles.

Ensure adherence to all applicable regulatory standards, licensing obligations, and internal company policies.

Handle escalations promptly while conducting thorough quality checks on sales processes and documentation to maintain high standards and accuracy.

We foster a dynamic coaching environment, cultivating mentorship, and enhancing organizational culture to drive performance and engagement. This role involves developing coaching strategies, providing guidance to teams, and implementing initiatives that strengthen company values and collaboration. Responsibilities include designing mentorship programs, facilitating leadership development, and aligning cultural initiatives with business objectives. The ideal candidate will have extensive experience in coaching, mentorship, and culture-building, along with strong interpersonal and leadership skills to inspire teams and shape a thriving workplace.

Conduct periodic on-site coaching sessions and collaborative visits alongside Advisors to ensure consistent support and performance enhancement.

Foster a deep understanding of the organization’s mission, core principles, and guiding values among all team members.

Provide ethical selling principles, professional conduct guidelines, and customer engagement strategies to Advisors.

Facilitates effective collaboration and manages stakeholder relationships to ensure alignment and successful project outcomes. Requires strong interpersonal skills and the ability to engage with diverse stakeholders at all levels. Responsibilities include building consensus, addressing concerns, and maintaining transparent communication to foster trust and drive project success.

Collaborate effectively with key stakeholders, including Retail Sales Managers, Corporate Business Development Managers, as well as the Marketing and Distribution teams.

Execute and oversee comprehensive marketing campaigns, strategic initiatives, and lead generation efforts to drive engagement and conversion.

Collaborate with Product, Marketing, and Business Development teams to strengthen customer value propositions through data-driven insights and strategic recommendations.

Serve as the Advisor unit’s representative in meetings, planning sessions, and business reviews.

Operational management responsibilities include overseeing daily activities, ensuring efficiency, and maintaining high performance standards across departments. This role entails developing and implementing strategic initiatives to streamline processes, enhance productivity, and drive organizational growth. Additionally, the position requires compiling and analyzing data to generate comprehensive reports that inform leadership decisions, track key performance indicators, and identify areas for improvement. Strong analytical skills, proficiency in data management tools, and the ability to interpret complex information are essential for success in this role.

Monitor and document Advisor performance, including conversion rates, compliance adherence, and quality benchmarks, then prepare detailed reports for review.

Guarantee the precise and timely completion of all reports, documentation, and sales records before submission.

Collaborate effectively with the IFS Administrator and Distribution Support Team to maintain seamless operational workflows.

Oversee the allocation of budgets, commissions, incentives, and resources for the unit.

Track and evaluate performance through established Key Performance Indicators (KPIs) to ensure alignment with organizational goals and operational efficiency. Regularly analyze KPI data to identify trends, measure progress, and support data-driven decision-making across all relevant business functions.

You are responsible for consistently meeting or exceeding monthly, quarterly, and annual sales targets.

The professional must focus on enhancing both advisor activation rates and productivity metrics. They are responsible for developing and implementing strategies that drive advisor engagement and improve overall performance. This role requires a deep understanding of performance indicators and the ability to analyze data to identify trends and opportunities for improvement. The advisor must ensure alignment with organizational goals while fostering a high-performance culture. Additionally, they will collaborate with cross-functional teams to optimize processes and support advisors in achieving their targets. Strong analytical skills and a results-driven mindset are essential for success in this position.

Responsibilities include maintaining advisor retention and ensuring tenure stability. The role involves implementing strategies to enhance advisor satisfaction and longevity within the organization. Requirements entail monitoring performance metrics, addressing concerns proactively, and fostering a supportive environment to promote advisor commitment.

Quality metrics evaluated include lapse rates, compliance scores, and documentation quality.

We prioritize enhancing customer satisfaction and improving their overall experience through meticulously designed strategies. Our objective is to consistently elevate these metrics by implementing targeted initiatives and gathering insightful feedback. Additionally, we strive to create a seamless and positive customer journey at every touchpoint, ensuring that our clients’ needs are not only met but exceeded.

Driving employee engagement and fostering a positive workplace culture are central to this role, with a strong emphasis on measuring and enhancing key metrics to ensure a thriving organizational environment.

Seeking a candidate with a Bachelor’s degree in a relevant field and at least five years of hands-on experience in a similar role. The ideal applicant will possess strong analytical skills, proficiency in industry-standard software, and the ability to lead cross-functional teams. Experience with project management methodologies, such as Agile or Six Sigma, is highly preferred. Excellent communication and problem-solving abilities are essential, along with a track record of delivering measurable results. Familiarity with compliance standards and regulatory requirements within the industry is required.

A bachelor’s degree in Business, Sales, Marketing, Finance, or a closely related discipline is required.

Minimum 5–7 years of hands-on experience in sales or financial services, including a minimum of 3 years in a leadership or supervisory capacity.

Accomplished history in directing sales teams and consistently meeting or exceeding revenue objectives.

Proficiency in the insurance, bancassurance, or IFS distribution sectors proves advantageous.

Proficiency in relevant regulatory frameworks, including the IRA, RBA, CMA, and others, is essential.

Proficient in a wide range of technical and interpersonal skills, the ideal candidate will demonstrate expertise in problem-solving, adaptability, and collaboration. Strong proficiency in relevant software, tools, and methodologies is essential, along with the ability to analyze complex information and communicate findings clearly. Exceptional organizational and time-management capabilities are required to meet deadlines and prioritize tasks effectively. Additionally, the candidate should possess leadership qualities, a customer-centric mindset, and a commitment to continuous improvement, ensuring alignment with organizational goals and industry best practices.

A strong proficiency in technical skills is essential for this role. Candidates should demonstrate expertise in key programming languages, software development methodologies, and system administration. Familiarity with cloud platforms, database management, and cybersecurity best practices is also required. Additionally, the ideal candidate will have hands-on experience with debugging, testing, and deploying technical solutions in a fast-paced environment.

Demonstrates an in-depth knowledge of diverse financial offerings, including life, general, health, investment, and savings products.

Sales planning involves developing strategic approaches to predict and meet sales targets, while forecasting ensures accurate revenue projections and market trend analysis. Additionally, pipeline management requires meticulous tracking and nurturing of potential deals to optimize conversion rates and maintain a steady flow of business opportunities.

Utilizing data-driven approaches to inform and guide strategic decisions and operational processes is essential, ensuring each choice is grounded in empirical evidence and actionable insights for enhanced organizational performance and effectiveness.

Demonstrates strong leadership and behavioral competencies, including strategic thinking, effective communication, and the capacity to inspire and guide teams toward achieving organizational goals. Exhibits adaptability and resilience in dynamic environments, fostering a culture of collaboration and accountability. Maintains a results-driven mindset while prioritizing ethical standards and professional integrity. Strong interpersonal skills are essential for building relationships, resolving conflicts, and promoting an inclusive workplace.

Proven ability to inspire and lead teams, coupled with exceptional coaching skills to drive performance and development.

Proficient in fostering clear, concise dialogue and cultivating strong professional relationships through adept interpersonal abilities.

Maintaining high ethical standards and prioritizing customer needs to define the ideal candidate’s approach.

We excel in addressing challenges and resolving disputes with a focus on constructive outcomes. Strong analytical abilities are required to identify root causes, while effective communication skills are essential for mediating differing perspectives. Candidates must demonstrate patience, empathy, and a proactive approach to finding mutually beneficial solutions in high-pressure situations. Experience in conflict de-escalation and a track record of turning obstacles into opportunities are highly valued.

In a rapidly changing sales landscape, the ability to respond quickly to shifting priorities and market dynamics is essential for success.

Personal Attributes

Maintains an unwavering commitment to ethical standards and transparency in all professional interactions and decision-making processes. Demonstrates honesty, accountability, and consistency in actions to uphold organizational values and foster trust among colleagues and stakeholders.

Results-driven individual with a commitment to continuous improvement and adaptability.

Highly motivated, adaptable, and resilient professional seeks an opportunity to leverage their proactive approach and strong problem-solving skills in a dynamic environment. Demonstrated ability to work independently with minimal supervision while maintaining a high level of initiative and accountability. Thrives under pressure, consistently delivering results through a solution-oriented mindset.

Dedicated to fostering the growth of individuals and ensuring customer satisfaction, this role emphasizes a deep commitment to both personal and professional development alongside delivering exceptional customer experiences.

Qualifications

BA/BSc/HND

Experience Required

5 - 7 years

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