To fulfill the designated responsibilities effectively, the primary objective of this position is to contribute to organizational success by driving key initiatives and ensuring operational excellence. The role encompasses a range of critical tasks, including project management, strategic planning, and cross-functional collaboration to achieve predefined goals. Additionally, the position demands a strong commitment to maintaining high standards of performance while adhering to company policies and industry best practices.
The DAEU Executive spearheads initiatives and platforms designed to enhance direct-to-end-user engagement, convenience, and sustainable commercial expansion.
This position bridges strategic vision and practical implementation by flawlessly executing DAEU offerings, guaranteeing operational excellence throughout ordering, fulfillment, and delivery processes, and consistently delivering superior consumer experiences across every interaction point.
The position will involve the following key responsibilities: performing [specific tasks], managing [particular projects or processes], and collaborating with cross-functional teams to achieve [stated objectives]. Additionally, the ideal candidate must meet the following qualifications: holding a [required degree or certification], possessing [X years] of experience in [relevant field], and demonstrating proficiency in [specific skills or tools]. Strong problem-solving abilities, exceptional communication skills, and a proactive approach to work are essential for success in this role. The candidate is expected to adhere to [company policies or industry standards] while contributing to the organization’s long-term goals.
Develop and execute DAEU strategies and initiatives in strict alignment with the Emerging Channels strategic framework.
Deliver a flawless, end-to-end consumer journey across all DAEU platforms.
Deliver exceptional operational excellence in procurement, order processing, and logistics execution.
We facilitate the achievement of target net sales value, sales volume, and enhanced customer engagement by leveraging the DAEU framework.
Dimensions:
Responsible for managing financial operations, including budgeting, forecasting, and financial reporting ensuring organizational stability and growth. Analyzes financial data to identify trends, risks, and opportunities, providing strategic recommendations to senior leadership. Collaborates with cross-functional teams to optimize resource allocation and improve financial performance. Prepares and presents accurate financial statements, ensuring compliance with regulatory standards and accounting principles. Maintains strong relationships with external stakeholders, such as auditors, investors, and financial institutions.
Drives the achievement of NSV, volume, and margin objectives by spearheading DAEU initiatives.
Delivers DAEU investments in accordance with approved strategic plans to ensure optimal return on investment.
Drives the expansion and success of Emerging Channels in alignment with established growth and performance objectives.
Play a key role in executing an optimized brand portfolio strategy across DAEU platforms, focusing on premiumisation initiatives, the expansion of high net sales value brands, and sustained margin enhancement.
Market Complexity
KBL functions within a highly sophisticated and rapidly evolving landscape, necessitating robust and efficient performance to achieve its objectives.
The growing consumer preference for convenient, digitally-driven solutions has heightened the need for innovative products and services that streamline everyday experiences and enhance accessibility through technology.
To meet rising consumer demands for rapid service, exceptional assistance, and seamless experiences, organizations must prioritize efficiency, responsiveness, and customer-centric solutions.
Organizations rely heavily on external platforms and logistics partners to support their operations.
Seamless collaboration between commercial, digital, and operational teams is essential to ensure cohesive workflows and unified objectives.
Oversee key operational duties, ensuring processes align with organizational objectives while maintaining efficiency and productivity. Develop and implement strategic plans to enhance team performance and drive continuous improvement. Collaborate with cross-functional teams to identify opportunities for innovation and streamline workflows. Monitor progress through performance metrics and adjust strategies as needed to meet evolving business demands. Provide guidance and mentorship to staff, fostering a culture of accountability and professional growth. Manage resources effectively to optimize budget utilization and deliver high-quality results within defined timelines.
Develop a comprehensive grasp of DAEU consumers, their purchasing behaviors, and prevailing market trends to uncover avenues for growth.
Plan and implement DTEU initiatives (campaigns, gifting, bundles, events, and experiences) to drive NSV
Oversee the entire operational process, from order processing to inventory management and timely delivery execution.
Ensure excellent product availability, clear communication, and consistent execution across all platforms
We ensure superior, seamless, and premium consumer experiences at every interaction point.
Collaborate seamlessly across teams and with external partners to streamline processes and ensure cohesive, effective implementation.
Monitor and enhance performance indicators, including sales figures, conversion rates, service quality metrics, and return on investment, to drive continuous improvement.
Oversee financial planning, track cost-effectiveness, and maintain precise reporting and governance standards.
Success is defined by a track record of consistently delivering high-quality results, driving customer satisfaction, and meeting or exceeding targets. It involves collaborating effectively across teams to innovate and solve complex challenges, while also mentoring and developing team members to enhance overall performance. Additionally, it requires staying updated with industry trends, leveraging data-driven insights to inform decisions, and contributing to the strategic growth of the organization. Strong leadership, adaptability, and a commitment to continuous improvement are essential to achieving long-term success in this role.
Ensuring the flawless operation of DAEU platforms while maintaining exceptional service levels and driving consumer satisfaction remains a top priority.
Driven by DAEU, the company is experiencing growth in net sales value (NSV), transaction volume, and consumer engagement metrics.
Achieving optimal performance throughout fulfillment and delivery operations remains essential.
Crafting exceptional, high-caliber consumer experiences consistently across every interaction point.
Proven ability to effectively coordinate with partners and ensure synchronized execution of initiatives is essential.
Achieving measurable return on investment while driving ongoing enhancements across all DAEU initiatives is essential.
Oversee governance functions with a focus on risk management and regulatory compliance to ensure organizational integrity and mitigate potential threats. Implement and maintain robust control frameworks to align with industry standards and internal policies. Identify, assess, and monitor key risks, while developing strategies to address vulnerabilities and enhance resilience. Ensure adherence to legal and regulatory requirements, and foster a culture of accountability and transparency across all levels of the organization. Collaborate with leadership to integrate risk management into strategic decision-making processes and promote continuous improvement in governance practices.
Ensure adherence to the KBL Code of Business Conduct, relevant policies, and established governance frameworks to maintain organizational integrity and regulatory alignment.
Ensure strict compliance with all applicable legal, regulatory, and safety standards throughout all DAEU operations.
Properly manage budgets, assets, and trade materials to maintain organizational efficiency.
Ensure ongoing compliance with internal control frameworks and maintain a state of audit readiness.
Deliver consumer interactions in a manner that upholds ethical standards, regulatory requirements, and organizational policies.
Required Qualifications, Experience, and Competencies:
Applicants must possess a combination of formal education, relevant professional experience, and specialized skills to be considered for this role. A minimum of a bachelor’s degree in a related field is essential, complemented by at least three years of hands-on experience in a comparable position. Proficiency in industry-standard software tools and systems is required, along with strong analytical, problem-solving, and communication abilities. Candidates should demonstrate a track record of delivering measurable results in previous roles, showcasing adaptability, leadership potential, and a commitment to continuous professional development.
Qualifications
A bachelor’s degree or comparable professional experience in a business-related discipline, marketing, sales, or a closely related field is required.
Seeking a candidate with a proven track record in the field, demonstrating relevant expertise and proficiency in core competencies. The ideal applicant will possess a minimum of [X] years of hands-on experience, complemented by specialized skills in [specific areas, e.g., project management, data analysis, software development]. Strong problem-solving abilities, meticulous attention to detail, and the capacity to work collaboratively within cross-functional teams are essential. Additionally, familiarity with [industry-specific tools, methodologies, or certifications] is highly desirable to ensure alignment with organizational objectives and industry standards.
2+ years of hands-on experience in FMCG, e-commerce, sales, or commercial environments, preferably with a proven track record spanning 2 to 4 years.
Proficiency in direct-to-consumer (D2C), delivery platforms, or digital commerce is considered beneficial.
Capable of driving operational excellence through systematic execution and robust management practices.
Accomplished communicator and teamwork-oriented professional with exceptional ability to coordinate and collaborate effectively with colleagues and stakeholders.
Proven capability to effectively prioritize tasks and manage competing deadlines while maintaining high productivity and attention to detail.
Strong analytical skills coupled with proven problem-solving proficiency are essential.
Professionals passionate about digital innovation, customer journey enhancement, and cutting-edge technological advancements are encouraged to apply. Candidates should demonstrate a strong enthusiasm for evolving consumer behaviors and the latest industry developments.
Qualifications
BA/BSc/HND
Experience Required
2 - 4 years