To deliver exceptional service and support, the primary objective of this position is to ensure seamless operations and foster client satisfaction through proactive and responsive actions. This role entails managing a diverse range of responsibilities while maintaining high standards of professionalism and efficiency.
The incumbent will deliver coordinated assistance in safety and security operations, reporting to the Operations Coordinator.
Oversee critical operational responsibilities ensuring alignment with organizational objectives. Serve as a primary point of accountability for key performance metrics, driving strategic initiatives to enhance efficiency and productivity. Facilitate cross-functional collaboration to achieve departmental goals and maintain high standards of operational excellence. Monitor progress through data analysis, reporting, and proactive adjustments to mitigate risks and capitalize on opportunities. Ensure adherence to policies, procedures, and regulatory requirements while fostering a culture of accountability and continuous improvement.
Coordinate with the Administrative Team to manage the visitor tracking system, ensuring all visitors are scheduled for a mandatory security briefing either before their departure or within 24 hours of their arrival.
Provide assistance to the Operation Coordinator in the preparation of regular security reports and maintain the precision of all relevant databases through timely updates.
Compiles daily security data to support the preparation of monthly reports and informed decision-making.
Provide support in the planning and preparation phases of field visit logistics.
Update and maintain the security and communication tree to ensure it remains current, and perform monthly assessments to verify its accuracy and functionality.
Staff are responsible for documenting and reporting incidents using the Data system.
As part of your responsibilities, you will provide essential support to the Operations Coordinator throughout staff training initiatives. This includes assisting with logistical arrangements, coordinating schedules, and ensuring that all training materials and resources are prepared and distributed as needed. Your role may also involve gathering feedback from participants, addressing any immediate concerns, and helping to maintain a smooth and efficient training environment. Strong organizational skills, attention to detail, and the ability to work collaboratively with both trainers and trainees are key to success in this position.
Assist in the development and maintenance of emergency and contingency planning documentation.
Assist the Operations Coordinator in maintaining accurate documentation and effective communication of security management protocols, particularly during emergency response situations, ensuring all staff receive pertinent information.
Offer emergency response assistance to the Operations Coordinator as needed.
Deliver constructive feedback to field personnel regarding security-related queries, escalating any issues that demand technical assistance to the Operations Coordinator.
Conduct thorough assessments of workplace settings, equipment functionality, and operational procedures to ensure adherence to regulatory standards.
Handle any additional duties or assignments as deemed necessary to support ongoing operations and objectives.
SKILLS AND Behaviors (Our Values in Practice)
We seek individuals who embody our core values through their professional conduct and skill application. Demonstrated proficiency in relevant competencies, coupled with a commitment to ethical standards and collaborative work practices, is essential. Candidates must exhibit adaptability, problem-solving acumen, and a proactive approach to challenges. Effective communication, both written and verbal, along with a dedication to continuous learning and growth, are vital. Emotional intelligence and a customer-centric mindset further distinguish exceptional candidates. These attributes ensure alignment with our organizational culture and drive collective success.
We ensure that each member of our team takes full responsibility for their actions and outcomes, maintaining high standards of integrity and reliability. This includes adhering to deadlines, meeting performance targets, and addressing any issues proactively. By fostering a culture of ownership, we uphold accountability as a core value in driving our collective success.
Ensures accountability for decision-making, resource management, and the effective implementation of SCI’s values, while serving as a role model for these principles.
Ensures partners fulfill their obligations by empowering them to determine the most effective approach, while offering targeted development opportunities to enhance performance, and enforcing fair consequences when objectives remain unmet.
Highly motivated individuals with a strong drive to excel and grow are sought after. Candidates should demonstrate a proactive mindset, a commitment to continuous learning, and a passion for achieving exceptional results. Ideal applicants must possess the ability to set and pursue ambitious goals while maintaining resilience in the face of challenges.
Establishes high, demanding objectives for themselves, assumes ownership of their ongoing growth, and motivates peers to pursue continuous improvement.
They articulate a compelling personal vision for SCI, fostering engagement and motivation among colleagues to drive collective progress.
Strategic thinker with a forward-looking perspective, adept at envisioning and planning for future developments and opportunities.
We value strong teamwork and actively seek individuals who thrive in collaborative settings. You will work closely with cross-functional teams, including engineers, designers, and product managers, to develop and refine innovative solutions. Your ability to communicate effectively, share insights, and contribute to collective problem-solving will be essential for driving projects forward. We prioritize a culture where open dialogue, mutual respect, and shared accountability foster creativity and efficiency.
Establishes and nurtures productive relationships with team members, colleagues, members, and external partners and supporters, ensuring collaborative and mutually beneficial interactions.
We embrace diversity as a key driver of competitive advantage, recognizing it as an essential element of our organizational strength.
We value individuals who are approachable, demonstrate strong listening skills, and foster open communication with ease.
Skilled candidates must demonstrate a strong capacity for innovative thinking and original problem-solving. The ideal applicant will possess the ability to generate fresh, imaginative ideas and apply them effectively to various challenges. Experience in brainstorming, conceptual development, or artistic expression is highly advantageous.
Designs and fosters novel, groundbreaking approaches and ideas to drive progress and enhance outcomes.
Capable of making well-considered, calculated decisions under uncertainty, demonstrating both courage and prudence in pursuing strategic opportunities.
Maintaining unwavering honesty and ethical standards in all professional interactions is essential, ensuring transparency and trustworthiness in decision-making processes. Demonstrating a commitment to moral principles fosters a reliable and credible work environment, where accountability and fairness guide every action and interaction.
Maintains integrity, fosters an environment of honesty, and promotes transparency.
We demonstrate an unwavering dedication to upholding the core principles and values of Save the Children, ensuring alignment with its mission and ethical standards in every aspect of our work.
Seeking a candidate with a strong academic background in a relevant field, complemented by a minimum of [X] years of professional experience in [specific industry or role]. The ideal applicant will possess exceptional analytical, problem-solving, and communication skills, along with proficiency in [key technical or soft skills, e.g., data analysis, project management, or leadership]. Candidates must demonstrate a track record of delivering measurable results, adhering to deadlines, and collaborating effectively within cross-functional teams. Strong attention to detail, adaptability, and a commitment to continuous learning are essential. Familiarity with [specific tools, methodologies, or industry standards] is highly advantageous.
Essential
A Bachelor’s Degree in Project Management, Criminology, Security Studies, or a related field is required.
Highly proficient in interpersonal and communication skills, with a strong ability to influence and negotiate effectively.
Demonstrates a high level of cultural sensitivity and excels in collaborative settings with individuals from varied cultural and international backgrounds.
Strongly results-driven and unwaveringly committed, the ideal candidate consistently delivers measurable outcomes. They demonstrate an unwavering dedication to achieving goals and maintaining high performance standards. This individual thrives in dynamic environments where accountability and productivity are paramount, ensuring objectives are met with precision and efficiency.
Proficient in Microsoft Excel, Word, and Outlook is required.
Should demonstrate a robust commitment to professional integrity and ethical standards in all aspects of work, ensuring accountability and reliability in fulfilling responsibilities.
Proficient command of the English language, encompassing both spoken and written communication skills, is essential.
Demonstrates unwavering dedication to the core principles and mission of Save the Children, embodying its vision and values in every aspect of the role.
Qualifications
BA/BSc/HND
