Reporting To:
We are seeking a dynamic and strategic leader to serve as Head of Business Operations, responsible for overseeing and optimizing key operational processes to drive efficiency, scalability, and growth. The ideal candidate will possess extensive experience in business operations, with a proven track record of improving productivity, reducing costs, and implementing scalable systems. Strong leadership skills are essential, as this role involves managing cross-functional teams, collaborating with senior executives, and aligning operational strategies with overarching business objectives. Key responsibilities include developing and executing operational policies, enhancing workflow automation, analyzing performance metrics, and fostering a culture of continuous improvement. Proficiency in data-driven decision-making, project management, and stakeholder engagement is required, along with exceptional communication and problem-solving abilities. A bachelor’s degree in business administration, finance, or a related field is preferred, complemented by relevant certifications or advanced education.
Job Purpose: To drive operational excellence and strategic growth by overseeing day-to-day activities, ensuring alignment with organizational objectives, and fostering innovation across teams. This role involves analyzing performance metrics, optimizing processes, and implementing best practices to enhance productivity and profitability. Key responsibilities include leading cross-functional initiatives, managing stakeholder relationships, and ensuring compliance with industry regulations. The ideal candidate will possess strong leadership skills, a results-driven mindset, and a minimum of five years of relevant experience in a managerial or executive capacity.
The Solutions Marketing Assistant will spearhead the creation and implementation of marketing strategies for Excel on Limited’s entire suite of services. This position will focus on enhancing brand visibility, cultivating qualified leads, assisting the sales team, and reinforcing Excel on’s standing as a premier provider of professional solutions. A formal qualification in human resources will be considered a valuable asset, enabling a deeper comprehension of client requirements in HR-focused services.
Oversee and manage the full spectrum of organizational tasks, ensuring alignment with strategic objectives while fostering operational efficiency. Develop, implement, and monitor policies, procedures, and performance metrics to drive continuous improvement and accountability. Collaborate cross-functionally to streamline workflows, allocate resources effectively, and address critical challenges that impact productivity and growth. Provide leadership and mentorship to teams, cultivating a high-performance culture through clear communication, goal-setting, and professional development initiatives.
Developing and implementing comprehensive marketing strategies and meticulously structured plans to drive brand growth and achieve key business objectives. This involves conducting thorough market research and competitive analysis to identify emerging trends, customer needs, and opportunities. Creating detailed marketing campaigns across multiple channels, including digital, print, and experiential, while ensuring alignment with brand messaging and business goals. Collaborating with cross-functional teams, such as sales, product development, and creative departments, to ensure seamless execution and maximum impact. Monitoring and analyzing campaign performance through key performance indicators (KPIs) to optimize strategies and allocate resources effectively. Additionally, managing marketing budgets, forecasting expenses, and reporting on ROI to stakeholders to demonstrate the value and efficiency of marketing initiatives.
Formulate and execute comprehensive marketing strategies encompassing all Excel on services.
Conduct comprehensive research to pinpoint key demographic groups and develop tailored campaigns for each service offering.
Develop and implement strategic initiatives designed to enhance brand visibility, cultivate qualified leads, and foster long-term client retention.
Crafting compelling content and refining messaging strategies are central to this role, ensuring alignment with brand voice and audience engagement. The position demands expertise in developing diverse content formats, including articles, social media posts, and multimedia assets, tailored to resonate with target demographics. Additionally, the candidate must possess a keen understanding of messaging frameworks to convey key brand narratives effectively. Strong writing proficiency, creative ideation, and adaptability to evolving trends are essential, along with proficiency in relevant content management systems. Collaboration with cross-functional teams to maintain consistency and relevance across channels is also required.
Develop compelling brochures, in-depth case studies, targeted email campaigns, engaging social media content, and insightful thought-leadership materials.
Craft concise, accessible communications that distill intricate services into language tailored for clients’ understanding.
We are seeking a dynamic professional to spearhead our digital marketing initiatives, focusing on innovative strategies to enhance brand visibility and drive customer engagement. The ideal candidate will possess a strong background in digital marketing, with proven expertise in social media management, SEO, and content creation. Responsibilities include developing and executing comprehensive digital campaigns, analyzing performance metrics to optimize strategies, and collaborating with cross-functional teams to achieve business objectives. Proficiency in analytics tools, content management systems, and marketing automation platforms is essential, along with excellent communication and project management skills. A bachelor’s degree in marketing, communications, or a related field is required, and prior experience in a similar role is highly preferred.
Oversee the development, optimization, and dissemination of website content, enhance search engine visibility through SEO strategies, and administer social media platforms to engage audiences and drive traffic.
Oversee engagement metrics and refine digital campaign performance to enhance effectiveness and achieve strategic objectives.
We seek a motivated Sales Support professional to provide essential assistance to our sales team, ensuring smooth operations and client satisfaction. Your responsibilities will include managing customer inquiries, processing orders, and coordinating with various departments to expedite deliveries. Additionally, you will maintain accurate records of sales activities, generate reports, and track performance metrics to identify opportunities for improvement. The ideal candidate will possess strong communication skills, proficiency in CRM software, and the ability to multitask in a fast-paced environment. A minimum of two years of experience in sales support or a related role is required, along with a keen attention to detail and a commitment to delivering exceptional service.
Craft compelling proposals, service presentations, and marketing materials tailored for client pitches.
Partner with the sales team to transform leads into customers and promote additional services to existing clients.
Conduct comprehensive market research and perform detailed analytics to extract meaningful insights that drive strategic decision-making. Analyze consumer behavior, market trends, and competitive dynamics to identify opportunities and risks. Develop and implement data collection methods, ensuring accuracy and relevance of findings. Prepare reports and presentations to communicate key findings and recommendations to stakeholders. Utilize advanced analytical tools and techniques to process large datasets and generate actionable insights. Collaborate with cross-functional teams to align research objectives with business goals. Stay updated on industry developments and emerging methodologies to enhance analytical capabilities.
Monitor evolving market trends, analyze competitor actions, and assess client feedback to identify strategic opportunities and inform decision-making processes.
Evaluate the performance of campaigns, extract meaningful insights from the data, and propose strategic enhancements to optimize future initiatives.
We are seeking a skilled professional to oversee branding initiatives and develop collateral materials. The ideal candidate will possess expertise in creating cohesive visual identities, including logos, color schemes, and typography guidelines. They will also be responsible for producing various marketing materials such as brochures, business cards, and digital assets. Strong proficiency in design tools like Adobe Creative Suite, along with a keen eye for detail and creativity, is essential. Additionally, the role requires the ability to collaborate with cross-functional teams to ensure brand consistency across all platforms.
Maintain a cohesive brand identity and uphold professional standards in all marketing collateral.
Oversee the allocation and management of design resources for graphics, videos, and presentations to ensure alignment with project objectives and deadlines.
Seeking a candidate with a minimum of three years of relevant experience in the field, preferably holding a degree in a related discipline. The ideal applicant will possess a strong understanding of industry standards and best practices, along with proficiency in key software or tools pertinent to the role. Exceptional problem-solving abilities and keen attention to detail are essential, as is the capacity to work both independently and collaboratively within a team. Prior experience in a similar position is highly desirable, and familiarity with regulatory requirements or compliance standards may be advantageous.
A Marketing diploma is required for this position.
A degree, diploma, certificate, or professional training in Human Resource Management is highly desirable.
Preferred candidates will have a background in B2B marketing or professional services marketing.
Exceptional proficiency in written communication, verbal articulation, and public speaking is required.
Proven expertise in digital marketing, content development, and social media strategy execution is required.
Demonstrated capacity to operate autonomously, oversee a diverse portfolio of campaigns, and evaluate performance metrics effectively.
Demonstrates proficiency in [specific skills, e.g., project management, data analysis, or software proficiency], ensuring alignment with role requirements. Exhibits strong problem-solving abilities and adaptability to evolving business needs, coupled with effective communication and collaboration skills. Maintains a commitment to continuous learning and professional growth to stay current with industry trends and best practices. Demonstrates accountability, attention to detail, and the capacity to work both independently and as part of a team. Emphasizes a results-driven mindset, prioritizing efficiency and high-quality deliverables in all responsibilities.
Proven ability to communicate effectively and craft compelling narratives.
Possesses exceptional organizational prowess and adept project management skills.
Possesses a strong analytical mindset and demonstrates expertise in campaign measurement techniques.
Proficiency in fundamental design tools such as Canva and PowerPoint, or demonstrated capability in coordinating with freelance designers, is required.
Proficient in discerning client requirements, particularly within HR-related service domains, and adept at crafting persuasive marketing communications to address those needs.
Tools and Platforms:
Proficiency in using and integrating various development tools and platforms is essential. The role requires experience with industry-standard software development environments, version control systems, and collaborative platforms to streamline workflows and enhance productivity. Familiarity with debugging tools, testing frameworks, and deployment pipelines is also necessary to ensure high-quality deliverables and efficient project execution.
We manage customer relationships using CRM platforms such as HubSpot, Zoho, and Excel-based tracking systems.
Craft compelling email campaigns utilizing platforms such as Mailchimp and Breve, ensuring seamless execution and audience engagement. Develop and manage email lists while designing visually appealing templates tailored to brand consistency. Analyze performance metrics to refine strategies, optimizing open rates, click-through rates, and conversions. Collaborate with cross-functional teams to align messaging with marketing objectives. Monitor industry trends and best practices to enhance email marketing effectiveness continuously.
Handle social media management tasks using tools like Buffer and Hootsuite to schedule, publish, and analyze content across various platforms. Monitor engagement metrics, respond to audience interactions, and maintain consistent brand messaging. Develop strategies to grow followers, enhance online presence, and drive traffic to the company’s website. Collaborate with marketing teams to align content with broader campaign goals and ensure timely execution of posts. Track performance through analytics to refine approaches and optimize results.
Our role encompasses comprehensive responsibilities in website management and analytics, leveraging tools such as Google Analytics and various SEO platforms to monitor, analyze, and optimize digital performance. You will be tasked with collecting and interpreting data to evaluate traffic patterns, user engagement, and conversion metrics, ensuring data-driven insights guide strategic decisions. Additionally, you will collaborate cross-functionally to refine content, enhance user experience, and implement SEO best practices to improve search rankings and overall site effectiveness. Proficiency in analytics tools and a strategic mindset are essential to drive measurable improvements in online presence and business outcomes.
Proficient in utilizing Canva and PowerPoint for design tasks.
Reporting and collaboration involve working closely with cross-functional teams to ensure accurate and timely information flow, fostering transparent communication, and aligning efforts to achieve organizational goals through shared accountability and strategic alignment.
Directly reports to the Head of Business Operations with accountability for all operational responsibilities.
Works in partnership with Sales, Operations, and other departments to ensure campaigns are strategically aligned with overarching business goals.
Compensation: Competitive salary and benefits package commensurate with experience and qualifications, including health insurance, retirement plans, and other perks.
Compensation will be structured commensurate with qualifications and experience, complemented by performance-driven incentives aligned with lead generation and campaign effectiveness.
Qualified and enthusiastic applicants are encouraged to submit their curriculum vitae to recruitment@excelon.co.ke, with the job title clearly indicated in the email subject line.
Qualifications
BA/BSc/HND , Diploma
Experience Required
1 - 3 years
