Factor house Limited specializes in providing credit only short-term loans that feature rapid approval and immediate funding for employed individuals seeking quick financial assistance. To meet the demands of an expanding clientele, we require highly skilled Loans Officers who can provide exceptional service and expertise to our valued customers.
As a loans officer, you are responsible for maintaining and expanding a robust loan portfolio by implementing sound loan management practices in accordance with established guidelines and protocols.
Revised:
The detailed responsibilities of this role encompass a wide range of duties aimed at driving operational efficiencies and achieving strategic goals within the organization. This position requires a highly skilled individual with expertise in project management, financial analysis, and business development to lead cross-functional teams and deliver exceptional results. Key tasks include developing and executing comprehensive plans, managing budgets and resources effectively, analyzing market trends and competition, identifying new opportunities for growth, and collaborating closely with stakeholders at all levels of the organization. The ideal candidate must possess excellent communication skills, strong leadership abilities, a proactive mindset, and a proven track record of driving impactful change.
The role entails evaluating loan applications and overseeing the disbursement process, which involves meticulously examining all necessary documents and conducting thorough investigations prior to authorizing payments.
Provide exceptional customer service by actively engaging with clients and nurturing lasting, favorable connections.
Manage timely collection of loan payments from borrowers within the portfolio.
The preparation and delivery of accurate, thorough, and punctual reports on a daily, weekly, and monthly basis pertaining to collection and portfolio performance are essential responsibilities.
Requisite qualifications, extensive experience, and distinctive attributes are imperative for this role. The ideal candidate must possess a Bachelor’s degree in Computer Science or related field, with at least 5 years of professional experience in software development. They should have proficiency in multiple programming languages such as Java, Python, C++, and JavaScript, along with expertise in database management systems like MySQL and MongoDB. Additionally, the candidate must possess strong problem-solving skills, excellent communication abilities, and be a proactive team player.
A candidate for this role must possess either a Bachelor’s degree or Diploma in a relevant business-related discipline.
The ideal candidate should possess at least four years of relevant work experience within the microfinance sector, specializing in either lending institutions or Sacco (Savings and Credit Cooperatives).
A demonstrated track record of success in the fields of credit, lending, or debt management institutions is required for this position.
The ability to handle a significant amount of incoming calls and consistently meet monthly objectives is essential for this role.
Demonstrating exceptional persuasion abilities along with impeccable communication skills
The candidate must possess a strong sense of self-motivation and be capable of effectively working independently with minimal guidance from superiors.
Meticulous in approach with a keen eye for detail, this role requires an individual who is highly driven and focused on achieving set objectives.
The ideal candidate possesses an extroverted demeanor and exudes confidence in their ability to excel across diverse platforms.
Submit a valid Application Letter, a most recent CV updated, along with at least three contact details of current professional references to careers@factorhouseltd.com by May 10th, 2026. Include “Loans Officer” in the subject line of your application.
Qualifications
BA/BSc/HND , Diploma
Experience Required
3 - 5 years
