ROLE PURPOSE
The successful candidate will assist the organization in enhancing its HR operations, refining recruitment procedures, managing employee relations practices, developing HR policies, and establishing performance management frameworks, all while contributing to ongoing organizational growth and transformation efforts.
The position entails providing prompt recruitment assistance for critical business roles, enhancing HR policies and procedures, ensuring adherence to Kenyan labor regulations, and developing effective performance management frameworks tailored to the organization’s culture and operational requirements. The interim professional will collaborate closely with the Head of Human Resource and Administration and key business stakeholders to enhance HR service delivery, facilitate workforce planning, and implement scalable HR processes within the specified 6-month engagement period.
The role involves executing a range of essential tasks and obligations designed to support operational efficiency and team objectives. Key responsibilities include collaborating with cross-functional departments to streamline workflows, ensuring adherence to established protocols, and maintaining meticulous records of all transactions. Additionally, the position requires active participation in strategic planning sessions, contributing insights to enhance decision-making processes, and serving as a liaison to address internal and external stakeholder needs effectively. Proficiency in relevant software tools, strong analytical skills, and the ability to manage multiple priorities in a fast-paced environment are critical to success in this role.
We are seeking a skilled Talent Acquisition and Recruitment professional to spearhead our hiring initiatives. The ideal candidate will excel in sourcing top-tier talent, leveraging both traditional and innovative recruitment strategies to attract exceptional candidates. Responsibilities include managing end-to-end recruitment processes, from job requisition to onboarding, while ensuring a seamless candidate experience. Additionally, the role demands expertise in employer branding, interview coordination, and the use of applicant tracking systems to streamline hiring workflows. The successful applicant must possess strong communication skills, a proactive approach, and a deep understanding of labor market trends to drive talent acquisition success.
Orchestrate hiring initiatives for critical roles encompassing technical, operational, and support functions, ensuring alignment with established deadlines.
Oversee the entire recruitment process, from sourcing and screening candidates to coordinating interviews, conducting assessments, and facilitating seamless onboarding.
Create and nurture talent pipelines while streamlining recruitment processes to enhance turnaround times, thereby supporting seamless business operations and sustainable workforce expansion.
Collaborate with departmental leaders to facilitate workforce planning discussions, establishing clear hiring priorities and staffing requirements.
Employee Relations and HR Advisory professionals provide strategic guidance and support to foster positive workplace dynamics, ensuring compliance with labor laws and company policies. They address employee concerns, mediate conflicts, and promote a culture of inclusivity and engagement. Key responsibilities include advising management on HR best practices, developing and implementing policies, and managing investigations into workplace issues. Strong communication, problem-solving, and interpersonal skills are essential, along with a deep understanding of employment law and HR principles. Additionally, they play a critical role in talent retention strategies and enhancing employee satisfaction.
Provide assistance in overseeing disciplinary procedures, addressing employee grievances, conducting workplace investigations, and managing employee relations issues.
Offer expert guidance on human resources matters to both management and staff, ensuring full compliance with Kenyan labor regulations and established internal policies.
Evaluate existing employee relations procedures and propose enhancements to bolster regulatory adherence and uniformity.
Assist in creating practical employee relations guidelines and documentation.
We conduct a comprehensive review of HR policies to ensure full compliance with legal and regulatory standards. This process involves assessing existing policies, identifying gaps, and updating them as necessary to align with current laws and best practices. Additionally, we collaborate with legal and operational teams to implement these revisions effectively, ensuring all employees are informed and policies are consistently enforced across the organization.
Evaluate current HR policies, procedures, and documentation to identify areas for enhancement and propose necessary revisions.
Assist in rolling out and disseminating updated HR policies and procedures throughout the organization.
Contribute to the enhancement of HR governance frameworks, the establishment of robust documentation standards, and the optimization of compliance processes.
Support HR audits and compliance initiatives by ensuring adherence to employment legislation and organizational standards, thereby maintaining regulatory alignment.
Manages performance frameworks and delivers strategic organizational support to enhance workforce effectiveness and operational efficiency. Develops structured evaluation systems, aligns individual goals with corporate objectives, and provides actionable insights to optimize talent development and retention. Collaborates with leadership to implement performance improvement initiatives, fosters a high-performance culture, and ensures adherence to HR policies while addressing employee development needs.
Design and propose a feasible performance management framework that can be progressively deployed throughout the organization.
Assist management teams in developing and implementing systems for monitoring employee performance and ensuring accountability.
Support the identification of process improvement initiatives within HR that enhance organizational efficiency and scalability.
Assist in cultivating and reinforcing the HR function incrementally as the organization expands.
HR Operations and Administration professionals oversee the implementation and management of human resources policies, procedures, and systems to ensure organizational efficiency and compliance. They handle employee records, benefits administration, payroll processing, and recruitment coordination while maintaining accurate documentation and data integrity. These roles require strong organizational skills, attention to detail, and proficiency in HR software and tools. Additionally, they serve as a liaison between employees and management, addressing inquiries and resolving workplace issues in a timely and professional manner. A bachelor’s degree in Human Resources, Business Administration, or a related field is typically required, along with relevant certifications and prior experience in HR operations or administration.
Deliver comprehensive human resources operational support on a daily basis throughout every stage of the employee journey.
Oversee the precision and integrity of HR records while assisting with mandated reporting obligations.
Execute HR administrative duties and facilitate seamless HR service delivery throughout all departments.
Partner with finance and operations teams to address workforce and HR operational needs effectively.
MEASURABLE OUTCOME
Accomplish timely recruitment and seamless onboarding of key business positions in alignment with established deadlines.
A thorough review of HR policies must be completed within the initial six months, followed by the submission of strategic recommendations for their implementation.
Designing and implementing a robust, phased performance management framework tailored for systematic organizational deployment.
Enhanced HR process standardization and adherence to Kenyan labor regulations and established internal policies.
Enhanced employee relations frameworks and minimized operational gaps within HR processes to ensure seamless functionality and improved workplace dynamics.
Enhanced the efficiency of the recruitment process and delivery of HR services throughout the organization, resulting in a faster turnaround time.
Requirements
Seeking a candidate with a bachelor’s degree in a relevant field, along with a minimum of three years of professional experience in a comparable role. Proficiency in industry-standard software and tools is essential, along with strong analytical and problem-solving skills. Excellent communication and teamwork abilities are required to collaborate effectively with cross-functional teams. Knowledge of current trends and best practices in the field is highly desirable, as is the ability to manage multiple projects simultaneously while meeting tight deadlines.
A bachelor’s degree in Human Resource Management, Business Administration, Psychology, or a closely related discipline is required.
Proficiency in professional HR certification, such as CHRP(K), HRM, CIPD, or an equivalent credential, is highly desirable.
With at least five years of progressive human resources experience, candidates must demonstrate substantial expertise in recruitment, employee relations, and HR operations.
Demonstrated proficiency in serving as an HR generalist in a dynamic and rapidly expanding organizational environment.
Possesses comprehensive knowledge of Kenyan labor laws, disciplinary procedures, and HR compliance standards.
Proficiency in banking, financial services, professional services, or corporate settings is beneficial.
Experienced in evaluating HR policies and contributing to performance management strategies.
Exceptional ability to manage stakeholders, organize efficiently, and communicate effectively is required.
Proven capability to operate autonomously while effectively balancing competing priorities in a streamlined HR setting.
Demonstrated expertise in strategic planning, leadership, and operational execution is essential. Proficiency in data analysis, financial acumen, and decision-making under uncertainty is required. Strong interpersonal skills, including negotiation, conflict resolution, and stakeholder management, are critical. Familiarity with industry-specific tools, technologies, and regulatory frameworks is preferred. Exceptional verbal and written communication abilities, coupled with adaptability in dynamic environments, are mandatory. A commitment to continuous learning and innovation, along with a results-driven mindset, is expected.
We are seeking a skilled professional to oversee talent acquisition and recruitment initiatives, ensuring the identification and hiring of top-tier candidates for our organization. The role entails developing and executing effective recruitment strategies, sourcing qualified applicants through diverse channels, and managing the end-to-end hiring process with precision and efficiency. Key responsibilities include conducting interviews, assessing candidate qualifications, and collaborating closely with hiring managers to align talent acquisition goals with business objectives. Additionally, the position requires maintaining a strong employer brand, fostering positive candidate experiences, and leveraging data-driven insights to refine recruitment practices continuously. The ideal candidate will possess proven experience in full-cycle recruiting, a deep understanding of labor market trends, and exceptional interpersonal and communication skills to engage stakeholders at all levels.
Employee Relations Management involves overseeing and enhancing the interactions between employees and management to foster a positive and productive work environment. This role requires a deep understanding of labor laws, conflict resolution techniques, and effective communication strategies to address workplace issues and promote employee satisfaction. Responsibilities include mediating disputes, conducting investigations into employee grievances, and ensuring compliance with company policies and legal regulations. Additionally, the position entails developing and implementing initiatives to improve employee engagement, morale, and retention while maintaining a fair and transparent workplace culture. Strong interpersonal skills, problem-solving abilities, and a proactive approach to employee well-being are essential for success in this role.
We conduct a comprehensive review of HR policies to ensure compliance with applicable laws and regulations. This role involves assessing current policies for gaps, inconsistencies, or inefficiencies, and recommending necessary updates or revisions. Additionally, we maintain alignment with evolving labor standards and industry best practices. Responsibilities include collaborating with legal and operations teams to implement approved changes, conducting employee training sessions, and monitoring policy effectiveness through audits and feedback mechanisms.
Delivers comprehensive performance management strategies to drive organizational success by establishing clear expectations, providing ongoing feedback, and facilitating professional development initiatives. Analyzes performance data to identify trends, strengths, and areas for improvement, ensuring alignment with company goals and objectives. Collaborates with leadership and teams to implement performance improvement plans, fostering a culture of accountability and continuous growth. Monitors and evaluates employee performance through structured reviews, offering constructive insights to enhance productivity and engagement. Utilizes performance metrics and KPIs to assess effectiveness, supporting data-driven decision-making across the organization.
Possessing a comprehensive understanding of Labour Law principles and regulations is fundamental to this role. Familiarity with local, national, and international employment laws, including those related to wages, working hours, health and safety, and employee rights, is required. Additionally, expertise in labor dispute resolution, contract negotiations, and compliance with legal frameworks governing employment practices is essential. The ability to interpret and apply legal statutes to various workplace scenarios, as well as staying updated on legislative changes, is a key responsibility.
The position entails fostering productive relationships and maintaining open lines of communication with key stakeholders to ensure alignment with organizational objectives. Responsibilities include identifying and engaging with internal and external stakeholders, addressing their concerns, and providing timely updates on projects and initiatives. The role requires strong interpersonal skills, the ability to influence without direct authority, and a keen understanding of stakeholder needs. Candidates must demonstrate proficiency in managing expectations, resolving conflicts, and collaborating across departments to drive strategic outcomes. Experience in stakeholder management or a related field is preferred, along with excellent communication and organizational abilities.
Excellent verbal and written communication skills, along with strong interpersonal abilities, are essential for fostering collaborative relationships, resolving conflicts, and ensuring clarity in interactions with colleagues, clients, and stakeholders. Proficiency in active listening, empathy, and professional etiquette is required to build rapport and maintain positive working environments. The ability to articulate ideas clearly, adapt communication styles to diverse audiences, and handle sensitive conversations with discretion is critical. Candidates should demonstrate emotional intelligence, teamwork orientation, and the capacity to influence and motivate others effectively.
Strong analytical thinking and the ability to make well-informed, timely decisions are essential qualities for this role. You will be tasked with identifying complex issues, evaluating multiple solutions, and selecting the most effective course of action to drive optimal outcomes. Your problem-solving skills will be critical in addressing challenges, mitigating risks, and fostering continuous improvement within the team and organization.
Qualifications
BA/BSc/HND
Experience Required
5 years
