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Home Jobs Nairobi Lead UX Designer / Senior Experience Designer

Lead UX Designer / Senior Experience Designer

Equity Bank Kenya  · Banking / Financial Services

Full Time Nairobi
Nairobi
Deadline: 5 June 2026
Posted May 26, 2026

The primary objective of this position is to drive strategic initiatives that enhance operational efficiency and foster sustainable growth within the organization. Candidates must possess a minimum of five years of relevant experience in a leadership capacity, along with proficiency in data analysis and project management tools. Responsibilities include overseeing cross-functional teams, optimizing workflows, and ensuring alignment with corporate objectives. Strong communication skills and the ability to influence stakeholders at all levels are essential. The role demands adaptability in a fast-paced environment and a commitment to continuous improvement.

To spearhead the entire design process, you will transform business objectives and user insights into cohesive, user-friendly design solutions for intricate financial applications. This position guarantees that product features remain in sync with the organization’s strategic vision for digital advancement by actively participating in the development of design systems and championing superior user experience outcomes.

Oversee a comprehensive range of critical tasks, ensuring all operational and strategic objectives are met with precision and efficiency. This role demands a high level of accountability in managing key functions, including but not limited to project coordination, team leadership, and performance evaluation. Collaborate closely with cross-functional departments to align efforts and drive organizational success. Additionally, monitor progress, address challenges proactively, and implement solutions to maintain high standards of productivity and quality. The position requires a proactive approach, strong problem-solving skills, and the ability to adapt to evolving priorities while maintaining a focus on results.

Lead the end-to-end design process, encompassing user research, wire framing, prototyping, and usability testing, for a diverse range of digital products such as mobile applications, online banking platforms, USED systems, and chatbots.

Develop user-centric designs by transforming conceptual ideas into comprehensive user flows, detailed wireframes, polished mockups, and interactive prototypes, all aimed at fostering seamless and intuitive user experiences.

Facilitate the group’s product vision by conducting thorough research, conceptualizing innovative solutions, creating detailed sketches, developing functional prototypes, and conducting rigorous user testing for digital products.

Partner with product managers, engineers, and key stakeholders to convert strategic business objectives into impactful, user-centered design solutions.

Articulate the reasoning behind design decisions while championing optimal user experience outcomes.

Develop and sustain a design system to uphold consistency and scalability across all digital products.

Create and maintain comprehensive design standards and guidelines to ensure consistency and clarity across all projects. Document these standards meticulously to facilitate easy reference and adherence by team members.

CORE ACCOUNTABILITIES AND DELIVERABLES

Lead the comprehensive design process, guiding projects from initial concept through to final implementation and delivery.

Assist in the development and upkeep of a comprehensive design system to ensure consistency and efficiency across all projects.

Create comprehensive design standards and guidelines, ensuring they are well-documented and accessible to all relevant stakeholders.

Advocating for optimal outcomes in user experience remains a central priority.

Crafting user-centric interfaces by transforming abstract ideas into seamless, intuitive interactions.

Qualifications

Demonstrated expertise in technical domains along with proven leadership capabilities forms the core of this role.

Skilled in crafting interfaces for sophisticated financial platforms, including mobile banking solutions and investment management applications.

Proficiency in Agile frameworks and experience collaborating within multidisciplinary teams.

Proficiency in financial industry regulatory requirements and adherence to security best practices is essential for this position.

Highly organized, accountable, and committed, with a proven ability to manage multiple projects simultaneously while consistently delivering polished, high-quality designs within tight deadlines.

Highly adaptive professional with a strong aptitude for quickly mastering new technologies and thriving in dynamic, rapidly changing settings. Demonstrates the ability to independently acquire skills and apply them effectively to meet evolving challenges.

We seek candidates with a proven track record in the relevant field, requiring a minimum of five years of hands-on experience. Applicants must demonstrate expertise in key areas such as project management, strategic planning, or technical proficiency, depending on the role. Prior leadership or supervisory experience is highly valued, as is familiarity with industry-specific tools and methodologies. Additionally, candidates should possess strong analytical skills and the ability to navigate complex challenges efficiently.

Over five years of hands-on experience in developing applications tailored for web, desktop, and mobile platforms.

A compelling portfolio showcasing expertise in design process, interaction design, and visual design is essential.

Proficiency in accessibility standards, including WCAG, as well as expertise in design systems and responsive design principles, is required.

Holders of a relevant academic degree and recognized professional certifications are required.

Must- Haves

A bachelor’s or master’s degree in a field such as communication, design, or a computing-related discipline is required.

Requires expertise in industry-standard design software, including Figma, Adobe XD, Sketch, Photoshop, and Illustrator.

Nice to Haves

Proficiency in financial services or the fintech sector is a key requirement for this role. Candidates should bring a background that includes direct experience in these industries, as the position demands a deep understanding of their unique operational and regulatory landscapes. Familiarity with financial products, digital payment systems, or innovative financial technologies is highly advantageous.

Qualifications

BA/BSc/HND

Experience Required

5 years

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