Reporting To:
We are seeking a seasoned Head of Business Operations to oversee strategic planning, streamline processes, and drive organizational efficiency. This executive role involves leading cross-functional teams, optimizing resource allocation, and ensuring alignment with company goals. Key responsibilities include developing and implementing operational policies, managing budgets, and analyzing performance metrics to inform decision-making. The ideal candidate will possess strong leadership abilities, exceptional analytical skills, and a proven track record in business operations management. A bachelor’s degree in business administration, finance, or a related field is required, along with at least 10 years of progressive experience in operations, preferably in a leadership capacity.
Our objective is to accomplish specific organizational goals by overseeing and executing key responsibilities effectively. We seek an individual capable of fulfilling critical tasks, meeting established requirements, and contributing to the overall success of the team. The ideal candidate will demonstrate proficiency in relevant areas, possess the necessary qualifications, and uphold professional standards in their performance.
The Solutions Marketing Assistant is tasked with formulating and implementing strategic marketing initiatives tailored to Excel on Limited’s services. This position aims to enhance brand visibility, cultivate qualified leads, bolster sales efforts, and reinforce Excel on’s stature as a premier provider of professional solutions. A formal qualification in human resources would be advantageous, as it would provide deeper insight into the requirements of clients seeking HR-related services.
Oversee critical operational duties encompassing strategic planning, team leadership, and performance optimization to drive organizational success. Develop and implement comprehensive policies and procedures to ensure compliance with industry standards and regulatory requirements. Collaborate with cross-functional teams to align objectives, streamline workflows, and enhance productivity. Monitor key performance indicators (KPIs) to assess progress, identify areas for improvement, and implement corrective actions as needed. Serve as a liaison between senior management and staff to facilitate transparent communication and foster a culture of accountability. Analyze market trends and competitive landscapes to inform data-driven decision-making and long-term growth strategies.
Develops and executes comprehensive marketing strategies and plans to drive brand awareness, customer engagement, and revenue growth. Collaborates with cross-functional teams to align campaigns with business objectives, ensuring consistency across all marketing channels. Analyzes market trends, consumer behavior, and competitive landscapes to identify opportunities and optimize marketing initiatives. Manages the planning, implementation, and monitoring of campaigns, measuring performance against KPIs to refine strategies. Requires a bachelor’s degree in marketing, business, or a related field, along with 3+ years of experience in marketing strategy, preferably in [industry, if applicable]. Proficiency in marketing tools (e.g., CRM, analytics platforms) and strong analytical, creative, and project management skills are essential.
Formulate and execute comprehensive marketing strategies encompassing all services offered by Excel on.
Conduct in-depth research to pinpoint key demographic and psychographic segments, then design and execute tailored marketing initiatives aligned with distinct service offerings.
Devise and implement strategies aimed at enhancing brand visibility, attracting potential customers, and fostering long-term client relationships.
Crafting compelling content and shaping impactful messaging are central to this role, requiring a blend of creativity and strategic thinking to engage target audiences effectively. You will develop and refine narratives that resonate with our brand’s voice while ensuring consistency across all communication channels. Strong writing skills, keen attention to detail, and the ability to adapt tone for diverse platforms are essential. Collaborating with cross-functional teams, you will contribute to content calendars, brainstorm innovative ideas, and measure the performance of messaging strategies to drive continuous improvement.
Develop a range of marketing assets, including brochures, case studies, email campaigns, social media content, and thought leadership materials.
Craft clear, accessible communications by distilling intricate services into language tailored for clients.
Digital Marketing professionals are tasked with developing and implementing innovative strategies to enhance brand visibility and engagement across multiple digital channels. This role requires expertise in leveraging social media platforms, search engine optimization (SEO), email marketing, and paid advertising to drive targeted traffic and conversions. Candidates must possess strong analytical skills to measure campaign performance and optimize ROI through data-driven insights. Proficiency in tools such as Google Analytics, Meta Ads Manager, and content management systems is essential. Additionally, creativity in content creation and a deep understanding of consumer behavior are critical for crafting compelling campaigns that resonate with diverse audiences. Collaboration with cross-functional teams, including designers, writers, and sales, is often necessary to ensure cohesive messaging and execution.
Oversee the development, optimization, and maintenance of website content, ensuring alignment with SEO best practices and brand messaging. Additionally, strategically manage and curate social media channels to enhance engagement, visibility, and audience growth while adhering to established content guidelines and performance metrics.
Track digital campaign performance metrics and refine strategies to maximize user interaction and conversion rates.
The ideal candidate will provide comprehensive assistance to the sales team, ensuring seamless operations and customer satisfaction. This role involves managing inquiries, processing orders, and maintaining accurate records of sales activities. Additionally, the position requires strong communication skills to liaise between the sales department, customers, and other internal teams. Proficiency in CRM software and Microsoft Office Suite is essential, as is the ability to meet deadlines and work efficiently under pressure. Prior experience in sales support, or a related field is preferred.
Develop proposals, service presentations, and marketing materials tailored for client pitches.
Partner with the sales team to facilitate the transformation of leads into customers and promote the adoption of additional services.
Conduct comprehensive market research and analysis to gather, interpret, and evaluate data that informs strategic business decisions. Develop and implement research methodologies, including surveys, focus groups, and data mining techniques, to identify market trends, consumer behaviors, and competitive landscapes. Analyze findings to produce actionable insights and reports that guide product development, marketing strategies, and operational improvements. Collaborate with cross-functional teams to ensure research aligns with organizational objectives and delivers measurable results. Utilize advanced statistical tools and software to process large datasets and generate predictive models. Maintain up-to-date knowledge of industry trends, emerging technologies, and best practices in market research and analytics.
Monitor emerging industry developments, evaluate competitive actions, and assess client input to inform strategic decision-making.
Assess the performance of campaigns, extract meaningful insights, and propose strategic enhancements to optimize outcomes.
We are seeking a creative professional to oversee and execute branding initiatives and develop compelling collateral materials. The ideal candidate will possess a keen eye for design, a deep understanding of brand identity, and proficiency in graphic design tools. Responsibilities include maintaining brand consistency, producing high-quality visual assets, and collaborating with cross-functional teams to ensure cohesive messaging and design. Strong communication skills, attention to detail, and the ability to meet deadlines are essential. Familiarity with industry trends and experience in digital and print media is highly desirable.
Maintain uniform branding and uphold a polished, professional appearance across all marketing materials.
Coordinate graphic, video, and presentation design resources with precision and efficiency.
Seeking candidates with a minimum of five years of relevant professional experience in the field, preferably holding a degree in a related discipline. Proficiency in industry-standard software and tools is essential, along with strong analytical, problem-solving, and communication skills. Demonstrated ability to lead projects independently, collaborate effectively within cross-functional teams, and adapt to evolving business needs is required. A proven track record of delivering measurable results in previous roles is highly desirable.
Mandatory requirement includes possession of a Diploma in Marketing.
A qualification in Human Resource Management is highly desirable, including but not limited to a Diploma, Certificate, Degree, or relevant professional training.
Proficiency in B2B marketing or marketing of professional services is highly beneficial.
Exceptional proficiency in written expression, verbal communication, and professional presentation is required.
Proven expertise in digital marketing, content creation, and social media management is required.
Proven capability to operate autonomously, oversee a variety of initiatives simultaneously, and evaluate performance metrics effectively.
Skills & Competencies: We seek candidates with robust problem-solving abilities, exceptional communication skills, and a capacity for collaborative teamwork. Proficiency in industry-specific software and tools is essential, along with a strong analytical mindset to interpret complex data. Adaptability in fast-paced environments and a commitment to continuous learning are highly valued. Prior leadership experience and a results-driven approach are preferred.
Possesses outstanding verbal and written communication abilities along with a strong aptitude for crafting compelling narratives.
Exceptional skills in organizing tasks, coordinating projects, and ensuring timely delivery of objectives with meticulous attention to detail.
Proven analytical skills and expertise in evaluating campaign performance metrics.
Proficiency in basic design tools, such as Canva or PowerPoint, or demonstrated experience in coordinating with freelance designers, is required.
Proficient at interpreting client requirements—particularly within the realm of HR services—and converting them into persuasive marketing communications.
Tools and Platforms:
Must possess proficiency in utilizing a range of software tools, frameworks, and platforms essential to the role, including but not limited to [insert specific tools/platforms as applicable]. Experience with [specific programming languages, development environments, or cloud services] is strongly preferred. Familiarity with [relevant methodologies, such as Agile or DevOps] and the ability to adapt to emerging technologies are advantageous. Candidates should demonstrate hands-on experience in integrating and optimizing these tools to enhance productivity and streamline workflows.
Proficient in utilizing CRM platforms such as HubSpot and Zoho, along with Excel-based tracking systems, to manage and analyze customer interactions and data efficiently.
Proficient in utilizing email marketing platforms such as Mailchimp and Breve, with hands-on experience in designing, executing, and optimizing campaigns to drive engagement and conversions. Skilled in segmenting audiences, crafting compelling content, and analyzing performance metrics to refine strategies. Familiarity with A/B testing, automation workflows, and compliance with email regulations (e.g., CAN-SPAM, GDPR) is essential. Strong analytical abilities to interpret data and recommend improvements based on open rates, click-through rates, and subscriber behavior.
Social media management roles utilizing platforms such as Buffer and Hootsuite entail overseeing digital content strategy, scheduling posts, and analyzing engagement metrics to optimize online presence. These positions require proficiency in social media tools, strong communication skills for crafting compelling content, and the ability to monitor trends while maintaining brand consistency across multiple channels. Responsibilities include developing and executing social media campaigns, engaging with audiences through comments and messages, and reporting performance data to inform future strategies. A keen understanding of platform algorithms and best practices is essential, along with adaptability to evolving digital landscapes and emerging trends.
Responsibilities include overseeing website performance and user analytics through tools such as Google Analytics and various SEO platforms. The role requires proficiency in monitoring site metrics, analyzing traffic patterns, and optimizing digital content to enhance search engine rankings and user engagement. Additionally, the position demands expertise in configuring and interpreting data from analytics and SEO tools to inform strategic decisions and improve online visibility.
Proficient in leveraging design tools such as Canva and PowerPoint to create visually compelling presentations and graphics is essential.
Collaborate effectively and maintain clear reporting channels to ensure seamless workflow and alignment across teams and stakeholders.
Effectively manages a direct reporting line to the Head of Business Operations.
Works in partnership with Sales, Operations, and other cross-functional teams to ensure campaigns are strategically aligned with organizational goals.
Remuneration: A competitive salary commensurate with experience and qualifications will be provided. Benefits include health insurance, retirement savings plans, paid time off, and professional development opportunities. Eligibility for performance bonuses may also be considered based on individual and company performance metrics.
Compensation will be determined commensurate with experience, featuring performance-driven incentives directly linked to lead generation and overall campaign effectiveness.
Qualified applicants are encouraged to submit their CVs via email to recruitment@excelon.co.ke, ensuring the position name is included in the subject line.
Qualifications
BA/BSc/HND , Diploma
Experience Required
1 - 3 years
