The position entails a range of duties and obligations designed to ensure operational efficiency and team success. Key responsibilities include managing daily workflows, collaborating with cross-functional teams, and maintaining high standards of performance. Additionally, the role requires adherence to company policies, participation in strategic planning, and execution of assigned tasks with precision and accountability. Strong communication skills, problem-solving abilities, and a proactive approach are essential for fulfilling these responsibilities effectively.
Generate demand within the specified region while supporting direct sales initiatives for our brick-and-mortar retail locations.
Our role involves identifying and hiring skilled Solar Energy Promoters while ensuring they meet predetermined performance objectives. Additionally, we will oversee their training, development, and ongoing performance to maintain alignment with organizational goals and targets.
Identify and engage potential customers to continuously grow the organization’s market presence and revenue streams.
Oversee a team of regional outlet sales agents and drive the fulfillment of sales targets by efficiently distributing stock to designated outlets.
Monitor sales data while staying informed about current market trends and evolving customer needs, which encompasses addressing customer queries and resolving complaints.
Maintain adequate inventory levels across all retail locations to meet demand and prevent stock outs.
Devote efforts to launching and energizing new sales avenues, including Experience Centers, phone shops, and Retail Distributors.
Cultivating strong, mutually beneficial connections between d.light and its clientele serves as a foundational responsibility within this role.
Develop and maintain comprehensive awareness of all competitive actions and developments occurring within the designated territory.
Develop and execute the d-light Route to Market strategy with precision and efficiency.
Ensure the seamless onboarding of high-quality customers while maintaining delinquency rates below the established threshold.
Evaluate newly onboarded customers within their designated area to verify payment quality, ensuring the portfolio remains within established performance benchmarks.
Assess high-risk accounts and scrutinize customer payment behaviors within the designated territory to uphold compliance with established risk and sales quality standards. Implement corrective measures to address and resolve discrepancies for customers who fall behind their scheduled payments.
Ensure all stock and inventory management activities comply with established procedures and expectations at each designated location under your oversight.
Oversee the stock management and safety protocols for d.light inventory in collaboration with SEPs, guaranteeing that approved minimum stock levels are consistently maintained.
Monitor customer accounts to pursue and secure outstanding payments, ensuring prompt resolution and settlement.
Ensure that all assigned tools and equipment are properly maintained and utilized for company operations in strict adherence to established policies and procedures.
Performs other duties as may be assigned from time to time.
We track and measure key performance indicators to evaluate the effectiveness and success of our operations, ensuring alignment with strategic objectives. These metrics provide valuable insights into our progress, enabling data-driven decision-making and continuous improvement across all business functions. Our KPIs encompass a range of quantitative and qualitative benchmarks, including efficiency, productivity, customer satisfaction, and financial performance, to assess overall organizational health and growth. Regular monitoring and analysis of these indicators help identify trends, uncover opportunities for optimization, and address any potential challenges proactively. By maintaining a rigorous KPI framework, we foster accountability, transparency, and a culture of measurable achievement throughout the organization.
Achieving predetermined sales targets is the primary responsibility of this role, requiring consistent performance and strategic execution. The successful candidate will demonstrate a strong ability to meet or exceed monthly, quarterly, and annual sales goals through proactive client engagement, effective negotiation, and meticulous pipeline management. Prior sales experience in a target-driven environment, along with a proven track record of driving revenue growth, is essential. Proficiency in CRM tools, data analysis, and market trend assessment will be critical to identifying opportunities and optimizing sales strategies. Additionally, the ideal candidate will exhibit exceptional communication skills, resilience under pressure, and a customer-centric approach to foster long-term business relationships.
To excel in this role, your primary responsibility will be to consistently meet or surpass assigned collection targets. This position demands a proactive approach, strong negotiation skills, and the ability to maintain productive client relationships. You will be expected to accurately track and report collection activities, ensuring compliance with company policies and regulatory standards. Additionally, you will collaborate with cross-functional teams to resolve outstanding balances efficiently while minimizing delinquencies. A solid understanding of debt collection laws and best practices, along with proficiency in relevant software tools, is essential for success in this position.
The recruitment and management of SEPs and ECS, including sourcing, screening, and onboarding qualified candidates, ensuring compliance with relevant regulations and company policies, and overseeing their performance and professional development.
Efficiently oversee stock availability and maintain precise inventory management to ensure optimal supply levels. Implement and monitor inventory control systems, perform regular audits, and reconcile discrepancies to uphold accuracy. Collaborate with procurement teams to forecast demand, minimize excess stock, and mitigate shortages. Analyze inventory data to identify trends, optimize turnover rates, and enhance operational efficiency. Ensure compliance with company policies and regulatory standards while maintaining clear documentation of all inventory activities.
Requirements
We are seeking candidates with a strong background in [specific field/industry, if mentioned] and proven expertise in [relevant skills, if specified]. Ideal applicants will possess [required qualifications, certifications, or education], along with [years of experience, if applicable]. The role demands proficiency in [key technical or soft skills], as well as the ability to [specific responsibilities]. Strong analytical, communication, and problem-solving skills are essential, and experience in [industry-specific tasks] is highly valued. Familiarity with [relevant tools, software, or methodologies] is preferred, though training may be provided where necessary.
Demonstrated success in sales, with a minimum of one to three years of hands-on experience in a comparable role.
A Bachelor’s degree or an advanced diploma in Sales and Marketing, or a related business discipline, is required for this position.
Proficiency in the renewable energy sector, particularly within solar, is highly advantageous.
Proficiency in thriving within fast-paced sales environments characterized by rapid growth is essential.
Proficient in both written and oral communication with clarity and precision.
Candidates must possess strong interpersonal abilities, enabling them to establish meaningful connections with clients and colleagues across all organizational levels rapidly.
A Kenya-registered motorbike riding license in good standing is required.
Possesses a resilient mindset dedicated to ongoing enhancement while consistently meeting or surpassing established benchmarks, coupled with an unwavering commitment to maintaining absolute discretion and confidentiality.
Proficient in utilizing Microsoft applications such as Word, Excel, and Outlook.
Individuals with a strong dedication to social enterprise, human development, and environmental sustainability are encouraged to apply. The ideal candidate will demonstrate a genuine commitment to advancing societal well-being through innovative business models while fostering personal and professional growth in others. Additionally, they will prioritize initiatives that contribute positively to ecological preservation and sustainable practices.
We invite you to apply for this opportunity by following the specified application method outlined in the posting.
To submit your application, please utilize the provided link(s) on the company’s official website.
Qualifications
BA/BSc/HND
Experience Required
1 - 3 years
