We are seeking a highly motivated professional to fill the position, tasked with performing a range of duties essential to our operations. The ideal candidate must possess a strong background in [specific field or industry], along with proven experience in [relevant skill or area]. Responsibilities include [key responsibility], [another responsibility], and [additional responsibility], with a focus on delivering measurable results. The role requires exceptional analytical skills, the ability to work collaboratively in a team environment, and a commitment to maintaining high standards of accuracy and efficiency. Proficiency in [specific software or tool] is necessary, and familiarity with [industry-related concept or practice] is highly desirable. The successful applicant will also demonstrate strong organizational abilities, effective communication skills, and the capacity to manage multiple priorities in a fast-paced setting.
Reporting directly to the Manager of Workshop Operations, the Workshop Controller oversees the workshop’s operational performance, prioritizing efficiency in turnaround time, rigorous quality assurance, customer satisfaction, and revenue growth.
Oversee and execute a comprehensive range of duties encompassing strategic planning, operational efficiency, and team leadership to drive organizational success. Implement and refine processes to enhance productivity, ensuring alignment with company objectives and industry best practices. Collaborate with cross-functional teams to identify opportunities for improvement, mitigate risks, and foster innovation. Monitor performance metrics, analyze data trends, and present actionable insights to senior management to support informed decision-making. Develop and maintain robust policies, procedures, and documentation to ensure compliance with regulatory standards and internal governance frameworks. Additionally, mentor and develop team members, cultivating a culture of accountability, continuous learning, and professional growth.
Overseeing the efficient and effective management of workshop operations, this role involves coordinating resources, streamlining processes, and ensuring adherence to safety and quality standards while maintaining productivity and cost-efficiency. Responsibilities include scheduling workflows, managing inventory, supervising staff performance, and implementing continuous improvement initiatives to enhance operational excellence. The ideal candidate will possess strong leadership skills, proficiency in workshop management software, and a proven track record of optimizing workflows in a fast-paced manufacturing or production environment. Additionally, candidates should demonstrate expertise in resource allocation, problem-solving, and compliance with industry regulations to drive operational success.
Oversee the day-to-day management of workshop activities, including planning schedules, optimizing workflows, allocating resources, and monitoring productivity levels to ensure efficient operations.
Track key performance indicators such as job completion efficiency, technician productivity levels, and optimal service bay utilization.
Ensure adherence to all applicable KEYS, NASA, and manufacturer standards and specifications.
Ensure adherence to workshop safety protocols aligned with OSHA Kenya guidelines to foster a secure working environment.
Policy adherence and strict observance of established procedures are essential and non-negotiable requirements for this role.
Ensure strict adherence to every company policy, manufacturer protocol, and applicable regulatory standard, maintaining full compliance across all operations.
Perform daily compliance assessments in adherence to established checklists and standardized documentation procedures.
Enforce a strict zero-tolerance approach to any breaches of safety protocols or procedural standards to ensure full regulatory adherence and operational integrity.
Maintain full traceability of all work completed by ensuring comprehensive documentation and obtaining necessary sign-offs.
Turnaround time optimization stands as a critical success factor in achieving operational excellence and maintaining competitive advantage.
Ensure adherence to and track stringent turnaround time (TAT) deadlines to guarantee 100% fulfillment of committed delivery schedules.
Implement a real-time job tracking system that provides hourly progress updates and identifies potential bottlenecks in workflow efficiency.
Ensure prompt handling of urgent needs by managing emergency fast-track lanes, guaranteeing service completion within a two-hour window.
Anticipate and procure essential components in advance by leveraging service forecasts to prevent any potential delays arising from parts shortages.
Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience is required. Proficiency in programming languages such as Python, Java, or C++ is essential. A minimum of three years of experience in software development, system design, or a comparable technical role is necessary. Familiarity with algorithms, data structures, and software development best practices is also required. Strong problem-solving skills and the ability to work both independently and collaboratively in a team environment are expected.
A bachelor’s degree in Automotive Engineering, Mechanical Engineering, or a comparable technical discipline is required.
Obtained a recognized automotive trade certification from an accredited training institution.
A valid driver’s license, at minimum Class B, with Class C being advantageous.
Proficiency in professional certifications issued by leading automotive manufacturers offers a distinct competitive edge.
Comprehensive professional experience and a robust skill set are essential for this role. Candidates must possess a proven track record in the relevant field, demonstrating expertise through prior positions. Key competencies include strong analytical abilities, effective communication skills, and proficiency in industry-specific tools and methodologies. Additionally, the ideal candidate will exhibit leadership qualities, adaptability to evolving challenges, and a commitment to continuous professional development.
Experience
With a minimum of five to seven years of hands-on experience in progressively responsible roles within automotive workshop operations, particularly with AMANDA, candidates should demonstrate a solid track record of leadership and technical expertise. The ideal professional will have a deep understanding of workshop management, including workflow optimization, team coordination, and adherence to industry standards. Strong problem-solving abilities and a commitment to continuous improvement are essential, along with the capacity to mentor and develop junior staff. Familiarity with AMANDA-specific processes and best practices is highly preferred to ensure seamless integration and operational excellence.
A minimum of three years of experience in a supervisory or managerial capacity within an automotive service setting is required.
Demonstrates a high level of skill in operating contemporary diagnostic tools and automotive systems.
Delivers consistent results by surpassing operational and financial performance benchmarks.
To apply, please submit your application through the designated method outlined in the posting. Ensure all required documents and information are included as specified. Follow the application instructions carefully to facilitate the review process.
To submit your application, kindly utilize the provided link(s) on the company’s official website.
Qualifications
BA/BSc/HND
Experience Required
5 - 7 years
