Oversee a comprehensive range of duties encompassing project management, team leadership, and operational oversight, ensuring alignment with organizational objectives. Facilitate cross-functional collaboration to drive efficiency, innovation, and sustainable growth. Develop and implement strategic initiatives that enhance productivity, streamline processes, and foster a high-performance culture. Monitor key performance indicators to assess progress, identify areas for improvement, and implement corrective actions as needed. Maintain open communication channels with stakeholders to provide updates, gather feedback, and address concerns promptly. Ensure compliance with industry regulations, company policies, and best practices to uphold operational integrity and mitigate risks.
Monitor financial activities by scrutinizing transactions, merchant behavior, and ATM operations to detect suspicious or irregular patterns. Upon identification, investigate flagged transactions thoroughly and promptly address any identified fraud risks or scams to mitigate potential threats.
Merchant & Third-Party Oversight: Responsibilities include monitoring merchant and third-party agent activities through detailed reviews of transactions, business operations, websites, products, and services to verify adherence to scheme rules and applicable legal standards.
Compliance & Risk Mitigation: Oversee merchant screening and payment intelligence alerts, assist in fraud investigations, document suspicious activities, and deliver actionable recommendations to minimize fraud, chargebacks, and operational risks while adhering to regulatory standards.
Ensure the integrity and precision of data entered into acquisition systems, meticulously maintaining records and reports of suspicious activities alongside investigation results.
Collaborate with internal teams and external industry bodies to secure necessary information, deliver guidance on fraud and chargeback issues, and assist in fulfilling reporting obligations to regulators and industry organizations.
Candidates must possess a bachelor’s degree in a relevant field, along with a minimum of five years of professional experience in the industry. Proficiency in industry-specific software and tools is essential, as is strong analytical and problem-solving skills. Excellent communication abilities, both written and verbal, are required to collaborate effectively with teams and stakeholders. The role demands meticulous attention to detail, the capacity to manage multiple priorities under tight deadlines, and a proactive approach to identifying process improvements. Familiarity with regulatory standards and compliance protocols is also a must. Candidates should demonstrate leadership potential and the ability to work independently with minimal supervision.
We seek candidates with a Bachelor’s degree in a relevant field, complemented by at least three years of hands-on experience in a comparable role. Strong proficiency in [specific skills, e.g., data analysis, project management] is essential, along with excellent communication and organizational abilities. Familiarity with industry-standard tools and software, such as [list tools], is required. The ideal candidate will demonstrate a proven track record of [specific achievement, e.g., delivering projects on time, optimizing workflows], and exhibit a keen attention to detail. Prior experience in [specific industry or sector] is preferred but not mandatory.
A bachelor’s degree in Finance, Criminology, Business, or an equivalent discipline is required.
Proven experience in fraud monitoring, risk management, or banking operations, with a minimum of two to three years.
Proficient in payment system regulations and adept in implementing anti-money laundering (AML) practices.
Qualifications
BA/BSc/HND
Experience Required
2 - 3 years
