The position entails a range of duties and obligations, including managing day-to-day operations, overseeing project execution, and ensuring adherence to company policies and industry regulations. Responsibilities also involve collaborating with cross-functional teams, analyzing performance metrics, and implementing strategic initiatives to drive productivity and growth. Additionally, the role requires maintaining accurate records, preparing comprehensive reports, and providing actionable insights to senior leadership. Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment are essential for success in this position.
Deliver expert technical assistance to MA program personnel across designated thematic domains—including Alternative Care, Family Strengthening, and Community Empowerment—to uphold alignment with established organizational benchmarks and directives.
Facilitate the organization and implementation of training sessions and workshops designed to enhance the competencies of MA program staff in program quality standards and key thematic subjects.
Facilitate the seamless execution and ongoing evaluation of organizational and international quality standards across all MA’s, while proactively escalating any detected discrepancies or potential risks to the Supervisor without delay.
Offer technical guidance to MA program teams throughout project design and planning stages, contributing to the formulation of humanitarian and development proposals while ensuring meticulous quality assurance checks in collaboration with the Supervisor.
Support medical assistants in adapting federation quality requirements to local contexts while maintaining compliance with established standards.
Documentation of best practices, key lessons, and insights for program improvement will be produced to foster organizational learning and drive ongoing quality enhancement.
Assist in the creation and execution of Monitoring, Evaluation, Accountability, and Learning (MEAL) tools and procedures within the MA support department, as well as in collaboration with supported MA’s.
Facilitate peer learning initiatives, exchange activities, and learning sessions while ensuring thorough documentation and dissemination of best practices.
Support the creation and adaptation of tools, guidance materials, and templates, and facilitate their implementation across Member Associations.
Offer technical and administrative assistance to MA program teams throughout periods of change, including the implementation of new methodologies or the oversight of transitional phases, as delegated.
Engage in relevant external technical forums or networks as needed, facilitating the exchange of knowledge and collaborative learning, while ensuring adherence to organizational communication protocols and avoiding unauthorized representation on behalf of the organization.
Upholding safeguarding standards and fostering a secure environment are key responsibilities of this role.
As a representative of SOS Children’s Villages, your role involves fostering and sustaining a secure and nurturing environment for both staff members and the individuals—children, youth, and adult participants—who are under our care and support. Your key responsibilities will include:
Adhere consistently to the established Code of Conduct while continuously evaluating the safeguarding consequences of your professional activities.
Engage collaboratively within team settings to recognize potential risks, while contributing and implementing proactive measures and strategic solutions to prevent or mitigate adverse outcomes.
Embed safeguarding principles into each decision and action undertaken in your role.
Promptly escalate any safeguarding concerns by adhering to established protocols and procedures.
Foster a culture rooted in shared values, uphold accountability at all levels, and enforce a strict zero-tolerance policy toward harm.
Seeking a highly motivated individual to join our team as a [Job Title]. The ideal candidate must possess a Bachelor’s degree in a relevant field, along with a minimum of three years of professional experience in [specific industry/role]. Proficiency in [specific software/tools] and exceptional communication skills are essential requirements. Additionally, the candidate should demonstrate strong problem-solving abilities, attention to detail, and the capacity to work both independently and collaboratively in a fast-paced environment. Familiarity with [specific regulations/standards] is preferred but not mandatory. The role involves [briefly mention key responsibilities, e.g., managing projects, analyzing data, or overseeing operations].
A Master’s degree is essential, ideally in fields such as social sciences, Project Management, Psychology, Child Rights, Development Studies, or a closely related discipline.
Seasoned expertise in the comprehensive management of program cycles and Results-Based Management (RBM), covering all stages from project design and implementation to evaluation, is essential.
A minimum of five to eight years of applicable professional experience is required for this role.
Requires proven expertise in program quality assurance, program design, or similar technical assistance functions within development, humanitarian, or social service organizations.
Professionals applying for this role must possess practical expertise in delivering technical program assistance within at least one specialized focus area, including alternative care, family strengthening, child and youth development, or mental health and psychosocial support (MHPSS).
Essential is a demonstrated track record of supporting program teams alongside the application of organizational quality standards.
Applicants should have a proven track record in program design, strategic planning, and quality assessment, complemented by hands-on engagement in capacity-building efforts such as training sessions, interactive workshops, or educational forums.
Proficiency in navigating multicultural and multi-stakeholder settings is essential.
Technical Skills (with proficiency levels specified; denoted as essential or preferred)
Proficient in program quality assurance methodologies and adherence to organizational standards.
Demonstrates a strong track record in facilitating program planning, execution, and evaluation.
Intermediate-level expertise in planning, executing, and facilitating training sessions, workshops, and educational programs is required.
Demonstrates a solid understanding of contextual and cultural nuances essential for effective program implementation in diverse environments.
Proficiency in safeguarding protocols, accountability frameworks, and ethical programming practices is highly advantageous for this role.
We seek candidates with demonstrated proficiency in monitoring, evaluation, or learning processes.
Proficiency in program evaluations, review processes, or audit methodologies is highly advantageous.
Additional qualifications and interpersonal attributes include a robust ability to collaborate effectively within cross-functional teams, a keen aptitude for problem-solving, and exceptional organizational skills to manage competing priorities. Candidates should demonstrate strong written and verbal communication skills, a proactive approach to identifying process improvements, and the capacity to work autonomously while maintaining high standards of accuracy and attention to detail. Proficiency in time management, adaptability to shifting priorities, and a commitment to continuous professional development are also essential. Prior experience in a fast-paced environment, where multitasking and prioritization are critical, is highly valued.
Proven ability to collaborate effectively with diverse teams and stakeholders. Requires exceptional verbal and written communication skills to convey ideas clearly and persuasively. Must demonstrate active listening and adaptability in fast-paced environments.
Proficiency in collaborating effectively within diverse, multidisciplinary, and multicultural team environments.
Maintaining unwavering ethical standards and exhibiting a proven dedication to protecting sensitive information and assets are essential requirements for this role.
Demonstrated capacity to prioritize and execute multiple responsibilities concurrently while maintaining high performance standards, particularly in high-pressure environments.
Demonstrates a proactive approach to acquiring new skills and actively participating in initiatives that enhance operational efficiency and quality.
As a flexible and adaptive professional, you will embrace varied work methodologies to maximize productivity and collaboration. Your role requires the ability to seamlessly integrate into diverse team structures and workflows while maintaining high standards of efficiency and output. You will navigate shifting priorities and project demands with agility, ensuring alignment with organizational goals and deadlines. Commitment to continuous learning and adaptability will be essential to thrive in dynamic work environments.
Global collaboration and communication entails seamless interaction across diverse countries, cultures, and time zones, ensuring clarity, transparency, and mutual comprehension within dispersed teams.
Collaborate effectively with colleagues across diverse functions and specialized areas by pooling expertise to jointly address challenges, resolve issues, and achieve outcomes that support the organization’s strategic objectives.
To foster seamless collaboration in a matrix environment, the successful candidate will engage constructively with both solid and dotted reporting lines by fostering transparent communication, harmonizing priorities with line and functional managers, and clarifying roles, responsibilities, and expectations to drive cohesive team performance.
Adaptability and versatility are essential, requiring an ability to stay agile in dynamic environments, swiftly realigning priorities, methods, and collaborative strategies in response to shifting project demands, evolving service needs, or changing organizational priorities.
Ownership and accountability involve assuming full responsibility for advancing tasks and initiatives, addressing challenges proactively, and ensuring commitments, decisions, and actions are executed to completion. This includes taking initiative within your defined responsibilities rather than awaiting external direction.
Strengthening the autonomy of member associations is central to this role, achieved by facilitating the sharing of knowledge, tools, and insights from projects and services. This enables associations to enhance their capabilities and grow more independent by learning from collective experiences and best practices.
Fostering a collaborative environment where constructive feedback and data are exchanged openly facilitates reflection, learning, and ongoing enhancement of work and outcomes for teams and stakeholders alike.
Qualifications
MBA/MSc/MA
Experience Required
5 - 8 years
