Greet and accommodate guests with a courteous and polished demeanor.
Provide guests with detailed descriptions of menu selections, daily specials, and any ongoing promotional offerings, ensuring they make well-informed dining choices.
Accurately record and process food and beverage orders from patrons with precision.
Address all customer inquiries and concerns with urgency and professionalism to ensure timely resolution.
Deliver food and beverages promptly and in strict adherence to established service protocols.
Verify that all orders are delivered accurately and punctually.
Ensure guest satisfaction by checking on them throughout their meals.
Responsibilities include clearing tables and ensuring they are properly prepared for incoming guests.
Prepare and present a variety of cocktails, mocktails, and beverages to guests with precision and professionalism.
Develop original beverage formulations and design rotating cocktail offerings tailored to seasonal themes.
Prepare beverages in strict adherence to established recipes and quality benchmarks to maintain consistency and excellence in every serving.
Qualified and enthusiastic applicants are encouraged to submit their curriculum vitae via email to recruitment@excelon.co.ke, ensuring the position title is clearly stated in the subject line of the correspondence.
Qualifications
Diploma
Experience Required
2 - 3 years