Do you want to develop world-class skills, build a brilliant career, and thrive within a highly supportive team? Join Inchcape Africa part of Inchcape’s global network. You’ll play a key part in growing a global business that’s transforming our industry, working with the world’s leading automotive brands, and delivering great experiences for our customers.
Our Kenya Business is seeking a Parts Field Sales Advisor to join our team in Nairobi reporting to the After Sales Manager.
In this position you will
Builds productive working relationships with fellow employees through clear communications.
Assist Service Technicians in determining parts requirements.
Maintains positive working relationships with vendors and staff.
Informs customers when special order parts have arrived
Provides Technician with necessary parts with minimal wait time; uses parts pre-picking when applicable (e.g., when customer is coming in for recall part or scheduled service interval).
Apply retailing techniques to sell and display parts and accessories.
Coordinates with Service Department, Sales Department, Body Shop, and others to ensure that parts requests are met.
Identifies and supports opportunities for methods/process improvement in the Parts Department.
Uses parts resources (catalogues) to acquire information on parts and accessories inventory.
Maintains tight control over parts inventory to increase efficiency and eliminate customer delays.
Makes full use of inventory allowances to keep idle and obsolete inventory to a minimum
Maintains a proper filing system for all paperwork corresponding to repair orders, special orders, back orders, etc.
Receiving and answering customer enquiries on parts and making follow up for sale.
Placing special orders and making follow up for sale.
Upselling parts whenever serving customers.
Actively participating in promotions that the company may organize.
About You
To be successful in this role, you would need:
Minimum bachelor’s degree holder in a business-related field
2 years’ Experience in parts sales with notable sales record
Customer service training will be an added advantage
Strong Customer focus
Valid Driving License
High level of accuracy and attention to detail essential
Ability to meet deadlines and to work autonomously and as part of a team
We offer you
At Inchcape, we’re shaping the future of mobility, and you’re invited to shape it with us. You’ll join a collaborative culture that values wellbeing, growth, and inclusion. Through impactful work, ongoing development, and global and local rewards, we create a workplace for people to succeed and fulfil your aspirations.
Enjoy a comprehensive remuneration and benefits package, such as:
Competitive remuneration
Group Life & Medical plan
Pension/Provident plan
Variable pay package
Exposure to dynamic and collaborative work environment enabling
Continuous learning & development opportunities
Qualifications
BA/BSc/HND
Experience Required
2 years
