Job Summary
To deliver guidance and assistance in operational management while cultivating, sustaining, and improving operational business relationships, responsibilities will be fulfilled by achieving predefined objectives in accordance with established SOPs.
We seek a motivated professional to fill the role of [Job Title], contributing their expertise to [Company/Organization Name]. The ideal candidate will hold a [degree/certification required], possess [X years] of experience in [relevant field/industry], and demonstrate proficiency in [specific technical skills, tools, or methodologies]. Key responsibilities include [detailed task or responsibility], alongside [another responsibility], with an emphasis on [specific outcome or goal]. Strong interpersonal skills are essential, as the role requires collaboration with [teams/departments] and effective communication with [stakeholders/clients]. The position demands a proactive approach to problem-solving, adaptability in dynamic environments, and a commitment to [core value or mission of the organization]. Proficiency in [specific software, language, or framework] is preferred, and prior experience in [industry-specific context] is advantageous.
The primary objective of this position is to oversee and execute key responsibilities that contribute to the overall success of the organization. This role demands a high level of expertise, ensuring alignment with strategic goals while fostering innovation and operational efficiency. Candidates must possess a proven track record in [specific field or industry], supported by relevant certifications and advanced technical proficiencies. The successful applicant will be responsible for managing critical projects, leading cross-functional teams, and driving sustainable growth through data-driven decision-making. Additionally, this role requires strong communication skills to engage stakeholders at all levels, ensuring clarity and alignment with business objectives.
Achieving outstanding business results by collaborating effectively within a team responsible for executing and managing a diverse portfolio of trade finance processing and servicing functions.
Manages and nurtures high-value client relationships with a focus on retention and growth, ensuring alignment with organizational objectives. Develops and executes strategic account plans tailored to each client’s unique needs, driving revenue expansion through upselling and cross-selling opportunities. Collaborates with internal teams, including sales, marketing, customer support, and product development, to deliver cohesive solutions and exceptional service. Monitors key performance indicators (KPIs) to assess account health, addressing challenges proactively and optimizing client satisfaction. Analyzes market trends and competitive landscapes to identify risks and opportunities, adjusting strategies accordingly. Maintains detailed records of client interactions, agreements, and contractual obligations to ensure compliance and transparency. Acts as the primary point of contact, resolving escalations and fostering trust through consistent communication and problem-solving.
We are seeking a professional who will drive business execution and performance, focusing on achieving targeted outcomes and delivering measurable results. This role requires a strategic approach to executing business plans, ensuring operational efficiency, and maximizing productivity. The ideal candidate will be responsible for monitoring performance metrics, identifying opportunities for improvement, and implementing initiatives to enhance overall business effectiveness. Strong analytical skills and a results-driven mindset are essential to succeed in this position.
Oversee and execute all transactional processes with precision and efficiency, ensuring accurate and timely completion of financial transactions, including invoicing, payments, and reconciliations. Maintain meticulous records of all transactions in accordance with established accounting principles and company policies. Identify and resolve discrepancies promptly to uphold financial integrity and compliance. Collaborate with cross-functional teams to streamline transactional workflows and enhance operational effectiveness.
Professionally vetting, processing, and verifying trade products—both manually and electronically—according to the established delegated matrix.
Handling Documentary Collections and Bills—whether for import or export transactions—requires meticulous attention to compliance with banking regulations, trade finance protocols, and international trade laws. This role demands expertise in preparing, verifying, and processing financial documents, including bills of lading, commercial invoices, and letters of credit, to ensure smooth cross-border transactions. Strong analytical skills are essential for assessing risks, mitigating discrepancies, and resolving discrepancies in documentation, while proficiency in banking software and trade finance platforms is often required. Additionally, the position involves coordinating with multiple stakeholders, such as exporters, importers, freight forwarders, and financial institutions, to facilitate timely and accurate settlements.
Documentary credits, also known as letters of credit, encompass both import and export transactions.
Ensures comprehensive coverage for both incoming and outgoing guarantees, safeguarding financial obligations and transactions with meticulous oversight.
We are currently seeking a Trade Loans professional to oversee and manage loan transactions related to international trade and commerce. The ideal candidate will have a strong background in trade finance, including letters of credit, documentary collections, and bank guarantees. Responsibilities include evaluating creditworthiness, structuring trade finance solutions, mitigating risk, and ensuring compliance with regulatory standards. Familiarity with trade finance software and platforms is required, along with excellent analytical, negotiation, and communication skills. A bachelor’s degree in finance, business, economics, or a related field is essential, and professional certifications such as Certified Documentary Credit Specialist (CDCS) are highly advantageous.
The position entails processing bank-approved applications, which include FCC, FCR, IBEX, PANGAEA, CORONA, GEMS, TPS, VPP, OCR, and SFI, as specified by the bank’s guidelines.
Examination of export and import documentation is conducted in strict adherence to the established guidelines set forth by the International Chamber of Commerce and the Trade Delegated Matrix.
The OCR platform is utilized to upload and process Letters of Credit documents, ensuring their thorough examination and completion.
Ensure all title documents are processed in strict adherence to the bank’s dual-control procedures, maintaining the highest standards of security and compliance throughout.
Upon completion, each closed trade transaction undergoes a thorough review to ensure all necessary documentation and compliance requirements are fulfilled prior to final filing.
Conducting sanctions screening and Anti-Money Laundering (AML) checks in accordance with the established sanctions’ policy.
Handle inquiries and complaints in alignment with established policy timelines to ensure timely resolution and adherence to procedural standards.
Maintain accurate logging of all customer instructions and contracts within TMW, adhering strictly to the agreed-upon SLA timelines for execution.
Before processing, confirm that all requests are thoroughly authorized, signatures are verified, and compliance with international trade regulations is ensured.
To guarantee all errors are identified and resolved within the designated service level agreement (SLA), thorough monitoring and prompt remediation must be conducted.
Daily reconciliation of liability accounts must be completed to ensure accuracy and compliance with financial standards.
Accurately collect income in accordance with the current and approved tariff, and promptly inform the Trade front office team of any delays.
Processes STFC releases in accordance with established deadlines to ensure timely completion.
Overseeing the preparation and delivery of all required reports for stakeholders, such as Finance and Financial Intelligence (FI) teams, is a key responsibility. This includes ensuring timely and accurate reporting meeting their specific needs and compliance requirements.
Responsibilities include, where necessary, engaging directly with dealers to facilitate transactional processes.
Daily execution of FCC, FCR, Qlik View, and Jasper reports is required.
Daily processing includes handling Incoming Swifts, Failed Swifts, Diaries, memos, Failed Payments, expired transactions, pending agreements, and COSTCO reports.
Reviewing and addressing any reported adverse incidents related to systems or transactions to ensure full resolution and closure.
Prompt and effective oversight of User Acceptance Testing (UAT) execution is essential to ensure timely completion and adherence to project timelines.
Ensure all trade documents are franked as necessary.
Responsible for reviewing and validating transactions on the Havana and EGP platforms, specifically those involving government-related guarantees.
Analyze and process failed automated guaranteed commission transactions with immediate attention and resolution.
The candidate will be responsible for uploading, verifying, and authorizing SFI entries to ensure accuracy and compliance with established protocols.
We deliver services that account for 20% of our operations, ensuring efficiency and high standards in every client engagement. This involves maintaining a professional approach while addressing diverse needs with precision and adaptability. Our team prioritizes clear communication, timely delivery, and consistent quality to meet and exceed client expectations. Additionally, we adhere to industry best practices and regulatory requirements to uphold the integrity of our service offerings.
Deliver exceptional service to every client while strictly adhering to the agreed Service Level Agreements (SLAs).
Maintain exceptional standards in both verbal and written communication with internal and external clients.
Please document all compliments and complaints in the designated system promptly.
Handle inquiries and requests with accountability, providing thoughtful recommendations and delivering constructive resolutions through thorough investigation, all while safeguarding the bank’s reputation.
Oversee and manage controls encompassing 15% of operational responsibilities, ensuring adherence to established policies and procedures. Implement and monitor internal controls to mitigate risks, enhance efficiency, and maintain compliance with regulatory standards. Regularly assess control effectiveness and address any deficiencies to safeguard organizational assets and integrity. Collaborate with cross-functional teams to refine control frameworks and optimize processes for continuous improvement.
Ensure all responsibilities and tasks strictly adhere to regulatory mandates, the Enterprise-Wide Risk Management Framework, and internal ABSA Policies and Policy Standards. Identify, assess, and mitigate risks and risk-related incidents pertinent to the position.
Guarantee strict compliance with the Group IT security policy and associated controls when accessing the system.
Ensure strict adherence to operational risk protocols while safeguarding our personnel, customers, assets, and the integrity of the organization.
Perform snap-checks promptly to ensure adherence to standards and operational efficiency.
Ensure strict compliance with the designated matrix structure, verifying that all delegated tasks align with established guidelines and reporting lines.
To maintain accurate reporting of the department’s productivity levels, daily activities must be promptly updated and verified to ensure the correct Management Information (MI) is produced.
Escalate risk-related concerns promptly and document them in the ARMS system.
To maintain continuity before taking leave, it is essential to follow established handover protocols, including updating the key register and submitting a hand-over certificate.
Fostering innovation and driving change represents 10% of the role’s responsibilities, emphasizing the need to introduce and implement transformative initiatives that enhance organizational effectiveness and adaptability in a dynamic business environment. This function involves identifying opportunities for improvement, advocating for novel solutions, and guiding teams through periods of transition to ensure seamless integration and sustainable growth.
Drive innovation by questioning conventional methods and encouraging fresh perspectives within the team. Foster a culture of continuous improvement by challenging established processes and embracing change. Cultivate an empowering and collaborative team environment where diverse ideas thrive. Actively disseminate expertise, share industry best practices, and deliver insightful, actionable feedback as needed to support collective growth.
Provide guidance and assistance in the execution of transformation projects and embrace the adoption of new strategies and processes.
Offer strategic recommendations to the line manager regarding enhancements and resolutions, leveraging expertise in the trade value chain.
Offer assistance to the Team Manager to facilitate cohesive teamwork within the Trade Finance department.
Establish and pursue individual growth objectives while fulfilling all necessary steps to achieve them.
Proactively seek ways to enhance personal skill sets and broaden professional expertise continuously.
Individual growth initiatives account for five percent of responsibilities, encompassing continuous learning opportunities, skill enhancement, and professional development activities to support career advancement and adaptability in evolving professional landscapes.
Establish clear and measurable personal management objectives that align with both the bank’s strategic direction and your individual career aspirations.
Committed to continuous self-improvement to enhance overall effectiveness and recognize individual strengths alongside opportunities for growth.
Gather consistent input on your personal development from your line manager and other team leaders.
Ensure all leave requests are accurately recorded in the designated system, specifically Workday, prior to commencing any leave period.
Preferred Qualification: A Bachelor’s degree in Computer Science, Engineering, or a related field is strongly desired. Proficiency in programming languages such as Python, Java, or C++ is essential, along with experience in software development, system design, or data analysis. Familiarity with cloud platforms like AWS or Azure, as well as DevOps practices, is advantageous. Strong problem-solving skills, analytical thinking, and the ability to collaborate effectively in team settings are also required. Prior to work experience in a technical or IT-related role is preferred but not mandatory.
A bachelor’s degree or diploma in banking, finance, or a related field is required.
With a strong preference for candidates who have prior experience in a similar role, the ideal applicant will bring a proven track record of success in relevant fields. Knowledge of industry best practices and the ability to apply them effectively in dynamic environments is essential. Familiarity with key tools, technologies, or methodologies relevant to the position will be considered a significant advantage. Additionally, experience working within cross-functional teams or managing complex projects is highly desirable.
Seeking candidates with a minimum of two years of hands-on technical experience to join our team.
Experienced professionals should possess a robust understanding of industry-specific principles, methodologies, and best practices to excel in this role. Proficiency in relevant technical tools, software, or systems is essential, along with the ability to apply analytical thinking to solve complex problems efficiently. Strong communication skills are required to collaborate effectively with cross-functional teams, convey technical concepts clearly, and document processes with precision. Adaptability to evolving priorities and a commitment to continuous learning are also critical for long-term success in this position.
Skilled in utilizing internal computer operating systems as well as a variety of applications.
Analytical and quantitative proficiency are essential, along with strong numerical reasoning capabilities.
Demonstrates a strong ability to collaborate effectively within diverse groups, fostering a cooperative and productive work environment. Exhibits excellent interpersonal communication to ensure alignment and synergy among team members. Adapts readily to varying team dynamics and contributes constructively to shared objectives.
Enthusiastic and diligent interpersonal skills are required, demonstrating a strong ability to collaborate effectively with colleagues and stakeholders while maintaining a positive and proactive attitude.
Possesses comprehensive understanding of trade products and their respective characteristics.
Proficiency in International Trade Rules applicable to Trade Finance is required.
Qualifications
BA/BSc/HND , Diploma
Experience Required
2 years
