Overview
Diego is looking for a proactive and innovative IT & Social Media Intern to support our dynamic team. This position is well-suited for a technologically adept candidate eager to engage in digital communication, content development, and IT assistance. The intern will receive practical experience in maintaining IT infrastructure while enhancing the organization’s digital footprint and outreach initiatives.
This internship presents a dynamic opportunity for an emerging professional to acquire practical experience in ICT, global health communications, digital storytelling, social media strategy, and analytics within the framework of an international development organization.
The internship is scheduled to commence in July 2026 and will have an initial duration of three months. Subject to evaluation of performance, alignment with organizational goals, and resource availability, the internship may be extended beyond September.
Oversee a comprehensive range of tasks encompassing project management, team coordination, and stakeholder communication to ensure timely and efficient execution of initiatives. Facilitate collaboration across departments to align on goals, resolve conflicts, and optimize workflows for improved productivity. Develop and implement strategic plans that enhance operational performance while maintaining compliance with organizational policies and industry regulations. Monitor progress through regular assessments, adjust strategies as needed, and report outcomes to leadership to drive data-informed decision-making. Additionally, mentor team members by providing guidance, feedback, and professional development opportunities to foster a culture of continuous improvement and innovation.
IT Support
Deliver prompt technical assistance to staff members regarding hardware, software, and network-related concerns.
Provide support for the setup, configuration, and ongoing management of IT infrastructure and hardware, ensuring optimal performance and reliability at all times.
Provide technical assistance for resolving issues related to computers, printers, and office software.
Assist in managing and maintaining accurate IT inventory records and comprehensive documentation to ensure organizational efficiency and compliance.
Support the implementation and maintenance of data security protocols and backup procedures to safeguard critical information.
We are seeking a skilled Social Media Manager to oversee our organization’s online presence across various platforms. The ideal candidate will be responsible for developing and implementing comprehensive social media strategies to enhance brand awareness, engage target audiences, and drive meaningful interactions. This role requires proficiency in content creation, scheduling, analytics tracking, and community management, along with a strong understanding of digital marketing trends and platform algorithms. Additionally, the position demands excellent communication skills, creativity, and the ability to analyze performance metrics to optimize campaigns. Experience with social media tools, paid advertising, and crisis management is a plus. The successful candidate will collaborate with cross-functional teams to ensure consistency in messaging and brand voice while fostering growth in our digital ecosystem.
Provide administrative and operational support for the ongoing management of Diego Kenya’s social media presence across multiple platforms, including LinkedIn, X (Twitter), Facebook, Instagram, TikTok, and any additional emerging digital channels.
Collaborate with the team to coordinate and facilitate the scheduling and publication of social media content, ensuring alignment with the organization’s strategic priorities and campaign initiatives.
Track emerging social media trends to uncover strategic opportunities for enhancing audience engagement and increasing brand visibility.
Handle routine inquiries efficiently while promptly escalating sensitive or complex communication issues to appropriate personnel for resolution.
We are seeking a skilled professional to oversee the creation and management of engaging, high-quality content across various platforms. The ideal candidate will have a strong background in content strategy, writing, and editing, with a keen eye for detail and a deep understanding of audience needs. Responsibilities include researching topics, crafting compelling narratives, optimizing content for SEO, and collaborating with cross-functional teams to ensure consistency and alignment with brand goals. Proficiency in content management systems and familiarity with analytics tools will be essential. A bachelor’s degree in journalism, communications, marketing, or a related field is required, along with at least three years of relevant experience in content development or a similar role.
Craft compelling social media content, including engaging captions, eye-catching visuals, professional photography, and concise video content tailored for short-form platforms.
Provide comprehensive support for events, campaigns, workshops, and field activities by creating and sharing real-time updates and engaging digital narratives.
Collaborate on transforming complex technical and programmatic details into accessible, engaging digital content tailored to diverse audiences.
Collaborate with program teams to collect photos, testimonials, and success stories.
Provide assistance with video recording, photography, and editing to enhance digital campaigns and organizational visibility.
We provide assistance for influencer campaign initiatives by offering strategic guidance and operational support to ensure seamless execution and maximum impact. This role involves collaborating with influencers, managing partnerships, and coordinating campaign logistics to align with brand objectives. Responsibilities include tracking performance metrics, facilitating content creation, and maintaining clear communication channels to optimize engagement and reach. Strong organizational skills, proficiency in digital marketing tools, and a results-driven mindset are essential for success in this position.
Identify and coordinate with influencers and digital content creators who align with campaign objectives.
Support the coordination of influencer engagement activities, including content oversight, approval workflows, and performance reporting.
Track and analyze the effectiveness of influencer campaign initiatives along with key audience engagement indicators to evaluate overall performance and impact.
Facilitate the expansion of digital campaign reach and foster active participation within online communities through strategic engagement initiatives.
Reports and analytics form an integral component of this role, which demands the systematic collection, thorough analysis, and clear presentation of data to inform strategic decisions. Candidates must demonstrate proficiency in data visualization tools, statistical analysis methods, and reporting frameworks, along with a keen ability to translate complex findings into actionable insights. Responsibilities include designing comprehensive reports, monitoring performance metrics, identifying trends, and collaborating with stakeholders to ensure data-driven solutions align with organizational objectives.
Analyze and oversee key performance indicators and engagement metrics across social media platforms to evaluate effectiveness and audience interaction.
Craft monthly social media performance reports showcasing growth metrics, engagement levels, overall reach, influencer impact, and campaign visibility.
Utilize analytics data to enhance content strategy and elevate audience engagement through informed decision-making.
Revitalize brand presence and bolster campaign initiatives through strategic engagement and targeted promotional activities, ensuring alignment with overarching marketing objectives and fostering enhanced recognition across key demographics.
Assist in the execution of digital initiatives focused on family planning, reproductive health, digital health, and other key health priorities.
Ensure that all content adheres to Jhpiego’s established branding standards and communication protocols.
Help explore new strategies to enhance online presence and strengthen connections with stakeholders.
Duties include providing comprehensive administrative assistance and facilitating seamless coordination across various departments. Responsibilities encompass managing schedules, organizing meetings, maintaining records, and handling correspondence to ensure efficient office operations. Additionally, the role involves supporting executive teams with logistical arrangements, preparing reports, and serving as a primary point of contact for internal and external stakeholders. Strong organizational skills, attention to detail, and proficiency in office software are essential, along with the ability to multitask in a fast-paced environment.
Deliver comprehensive IT support services as required to ensure seamless technical operations and user assistance across all departments and systems.
Develop and manage structured content schedules and digital asset repositories to ensure seamless organization and accessibility.
Collaborate effectively with external vendors, designers, influencers, media partners, and photographers as needed to ensure seamless coordination and execution of projects.
Contribute to communications planning meetings and collaborative brainstorming sessions.
Bachelor’s degree in Business Administration, Finance, Accounting, or a related field, along with a minimum of five years of progressive experience in financial analysis, budgeting, or strategic planning. Proficiency in advanced Excel and financial modeling tools, along with strong analytical and problem-solving skills. Excellent communication abilities to present complex financial data clearly to stakeholders. Experience with ERP systems and a solid understanding of GAAP principles are essential.
A completed bachelor’s degree is required in one of the following fields: Information and Communication Technology (ICT), Computer Science, Communications, Digital Marketing, Public Relations, Journalism, Media Studies, Marketing, Photography, Film Production, or a closely related discipline.
Proficiency in IT systems, troubleshooting methodologies, and office software applications is required.
Established expertise in overseeing and executing social media strategies for brands, organizations, businesses, or individual portfolios is required.
A solid grasp of digital communications, influencer engagement tactics, and audience engagement methodologies is essential.
Proficiency in social media analytics and reporting tools is a prerequisite for this role.
Proficiency in photography, video recording, and editing short-form content represents a valuable asset for this role.
Proficiency in tools like Canva, Meta Business Suite, LinkedIn, X Analytics, Cap Cut, Adobe Express, or comparable platforms is advantageous.
Exceptional proficiency in writing, editing, and crafting compelling narratives is required.
Proficiency in graphic design and content creation is advantageous.
Exceptional ability to prioritize tasks, maintain meticulous organization, and demonstrate keen attention to detail are essential.
Proven skill in collaborating effectively within a dynamic, high-pressure setting.
Preferred Attributes
Proficient in information and communications technology (ICT) with a robust technical skill set.
A dynamic and forward-thinking approach is essential, combining innovation with a proactive attitude to drive impactful solutions.
Professionals with a passion for advancing global health initiatives and fostering development communications are encouraged to apply. This role values expertise in conveying complex health and development topics to diverse audiences, ensuring clarity and impact through strategic messaging. Candidates should demonstrate a strong commitment to bridging gaps in health equity and promoting sustainable development goals through effective communication strategies.
Proven ability to foster positive working relationships and convey information effectively, both verbally and in writing, ensuring clarity and understanding across diverse teams and stakeholders.
Demonstrated capacity to manage multiple priorities simultaneously while consistently delivering results within established timeframes.
A strong enthusiasm for crafting compelling digital narratives and fostering meaningful audience connections is essential.
Professionals with a keen interest in developing and executing digital campaigns, fostering influencer partnerships, and crafting compelling multimedia storytelling will find this role particularly engaging.
In this role, the intern will develop valuable professional experience while honing essential skills in their field of interest. The position offers opportunities to collaborate with cross-functional teams, contribute to meaningful projects, and gain exposure to industry best practices. Additionally, the intern will receive mentorship from seasoned professionals, enhancing their understanding of real-world applications. By the conclusion of the internship, the participant will have the chance to refine their expertise, expand their professional network, and strengthen their resume with hands-on experience that aligns with their career goals.
Demonstrated expertise in delivering direct IT assistance through practical application.
We provide comprehensive hardware and software support by identifying and rectifying issues affecting computers, printers, and various connected devices.
Responsible for deploying and configuring operating systems, software applications, and system updates to ensure optimal functionality and security across the infrastructure.
Cybersecurity Awareness encompasses critical areas such as data protection protocols, adherence to robust password policies, and implementation of secure IT practices.
IT Asset Management involves the systematic tracking and maintenance of an organization’s equipment inventory, ensuring accurate records and optimal utilization of resources.
With hands-on experience in overseeing digital communications for an international non-governmental organization, you bring a strong foundation in strategic outreach and stakeholder engagement. Your role will leverage this expertise to drive impactful messaging, enhance organizational visibility, and foster meaningful connections across global networks.
Proficiency in public health initiatives and strategic messaging is required, along with a solid understanding of how to engage with community outreach programs. Strong familiarity with the design and implementation of health promotion efforts and the ability to convey key messages effectively are essential. Candidates should possess a working knowledge of communication strategies tailored to diverse audiences and a commitment to advancing health education through targeted outreach.
Professional rewrite:
Demonstrated expertise in analytics, influencer campaign execution, campaign performance reporting, and strategic content development.
We have an exciting opportunity to contribute to key initiatives in photography, video production, and digital storytelling.
Collaborate with diverse teams of healthcare professionals and communications experts to deliver integrated solutions.
Professional mentorship and chances to enhance portfolios are available.
Interested applicants must submit a comprehensive resume, along with a cover letter outlining their qualifications and relevant experience, to be considered for this opportunity. Required documents should be forwarded to the designated email address or uploaded through the company’s applicant portal by the specified deadline. Only candidates who meet the minimum qualifications for the role will be contacted for further assessment.
Qualifications
BA/BSc/HND
