This role is designed to achieve [specific organizational goal, e.g., “enhanced operational efficiency” or “strategic growth objectives”] by executing core responsibilities that align with the company’s mission. The incumbent will be tasked with [key responsibility, e.g., “leading cross-functional teams” or “developing innovative solutions”], requiring a blend of technical expertise and leadership acumen. Critical requirements include [specific qualification, e.g., “a minimum of five years in project management” or “proficiency in data analytics tools”] alongside demonstrated success in [relevant area, e.g., “stakeholder engagement” or “process optimization”]. Additionally, the position demands strong problem-solving abilities, adaptability to evolving business needs, and a commitment to fostering a collaborative work environment.
The Senior Manager of Forensic Investigations will lead the strategic direction, oversight, and coordination of forensic investigations across the Bank. This position involves assigning cases to team members, ensuring compliance with established investigative protocols, and guiding and supervising efforts to guarantee timely, thorough, and professional results. Responsibilities include overseeing the administrative and managerial aspects of planning, directing, coordinating, and monitoring investigations, while fostering effective day-to-day performance management for the team. Additionally, the role will contribute to the development and implementation of fraud awareness and investigative training initiatives for Bank staff, reinforcing the institution’s control framework and fraud prevention culture. The position will also spearhead the planning and execution of investigative and fraud management initiatives in alignment with Bank policies, regulatory mandates, and strategic goals.
Oversee and execute a range of critical duties, including leading strategic initiatives, managing cross-functional teams, and ensuring alignment with organizational objectives. Collaborate with stakeholders to identify opportunities for process improvements, drive operational efficiencies, and maintain high standards of performance. Develop and implement policies, procedures, and best practices to enhance productivity and mitigate risks. Monitor team performance, provide constructive feedback, and foster a culture of accountability and continuous growth. Serve as a liaison between departments to facilitate seamless communication and coordination. Ensure compliance with industry regulations and company policies while upholding ethical standards and professional integrity.
Deliver strategic leadership and comprehensive oversight for investigations into various forms of fraud, including those affecting payment systems, electronic banking, card transactions, SWIFT transfers, mobile banking, other digital channels, ATMs, check processing, and unauthorized fund transfers.
You will lead and oversee inquiries into questionable payment transactions, potential system breaches, phishing attempts, social engineering tactics, and irregularities within payment processing operations.
Conduct a thorough examination and analysis of transaction logs, system audit trails, settlement records, switch reports, card management data, and digital evidence to ascertain the scope and characteristics of fraudulent activities.
Investigate cases involving domestic and global payment systems, correspondent banking relationships, regulatory bodies, telecom companies, and law enforcement entities.
Promptly address and escalate payment-related fraud incidents to mitigate potential financial losses and safeguard the Bank’s reputation.
Assess vulnerabilities in payment systems, channels, and processes, then propose and implement tailored fraud prevention and control measures to strengthen security.
Responsible for managing the preservation and examination of digital evidence to facilitate investigations, disciplinary measures, and legal proceedings.
Prepare investigation reports, analyze fraud trends, provide management updates, and generate regulatory reports concerning payment fraud incidents.
Facilitate the deployment of fraud monitoring systems, transaction oversight protocols, and payment protection strategies.
Deliver comprehensive training programs to employees engaged in payments operations, digital banking, and electronic channels, focusing specifically on fraud awareness and investigative methodologies.
Seeking candidates with a strong academic background in a relevant field and at least [X] years of professional experience. Proven expertise in [specific skills or areas] is essential, along with exceptional analytical, problem-solving, and communication abilities. Familiarity with [specific tools, methodologies, or industry standards] is required, and prior experience in [industry/role-specific context] is highly desirable. The ideal candidate will demonstrate a track record of success in [key responsibilities or achievements] and possess the adaptability to thrive in a dynamic, fast-paced environment.
A bachelor’s degree in Criminology, Commerce, Banking and Finance, Law, Accounting, or a related discipline is required.
Professional qualifications may include a Certified Fraud Examiner (CFE), Certified Public Accountant (CPA), ADAMS certification, or comparable credentials.
Proven expertise in forensic investigation methodologies and adherence to regulatory requirements is essential.
Seasoned expertise in conducting forensic investigations, managing fraud risk, overseeing banking operations, or serving in law enforcement is essential.
With a proven track record in overseeing intricate investigations and leading cross-functional teams, you bring extensive experience within a financial services environment.
Qualifications
BA/BSc/HND , Professional Certificate
