Job Summary
The Food & Beverage Manager will oversee all F&B operations while ensuring an outstanding guest experience. This position involves managing daily kitchen and restaurant workflows, as well as spearheading sales and event planning for hotel functions. The ideal candidate will accurately forecast, strategize, coordinate, lead, and assess all food and beverage activities to maintain efficiency, uphold quality standards, and maximize profitability.
Oversee and execute a comprehensive range of responsibilities to ensure seamless operations and adherence to established standards. Collaborate with cross-functional teams to develop, implement, and monitor strategic initiatives that drive organizational growth and efficiency. Prepare detailed reports, analyze performance metrics, and provide actionable insights to senior leadership to inform data-driven decision-making. Maintain compliance with industry regulations and internal policies while fostering a culture of accountability and continuous improvement. Serve as a liaison between departments, facilitating clear communication and alignment of objectives to optimize workflow and productivity.
Responsibilities and essential job functions encompass, among other duties, the following:
Oversee all food and beverage operations, as well as daily activities, while adhering to established budgetary constraints and maintaining the highest levels of quality and service excellence.
Deliver outstanding internal and external customer service consistently.
Craft memorable and exceptional dining experiences for guests, both within the restaurant and across the diverse array of events hosted at the hotel.
To drive profitability for the restaurant, implement strategic cost-control measures while fostering an environment of high customer satisfaction and employee engagement to boost sales and revenue.
Develops, organizes, and delivers comprehensive training programs to ensure all department staff receive consistent and effective professional development.
Ensure strict adherence to food safety standards, oversee the creation of innovative menu concepts, manage the procurement of supplies, and implement ongoing enhancements to operations.
Anticipate and address customer needs promptly, ensuring all concerns raised throughout the service delivery process are resolved proactively.
Seeking a candidate with a strong foundation in analytical thinking, exceptional problem-solving abilities, and proficiency in data interpretation to enhance decision-making processes. Ideal applicants should possess excellent communication skills to convey complex ideas clearly and collaborate effectively across teams. Proficiency in industry-specific software and tools, along with the ability to manage multiple priorities in a fast-paced environment, is essential. A minimum of [X] years of relevant experience in a similar role is required, along with a degree in [relevant field]. The candidate must demonstrate adaptability, a keen attention to detail, and a commitment to continuous learning to stay current with evolving industry trends.
A minimum of three years of demonstrated experience in food and beverage management at a supervisory level or above, ideally within a three-star hotel or higher establishment, is required. A diploma or degree in Hotel Management or a related discipline is also necessary.
Accomplished leadership with a proven capacity to guide teams and allocate responsibilities strategically. Consistently delivers results by overseeing diverse projects and achieving fiscal objectives.
Delivers exceptional customer service while demonstrating robust problem-solving capabilities.
Exceptional proficiency in both verbal and written communication, as well as a strong ability to engage and interact effectively with others.
Demonstrates a strong enthusiasm for culinary and beverage trends, coupled with current insights into industry developments.
Professional experience in the beverage industry serves as a valuable asset.
Demonstrates outstanding ability to organize tasks efficiently and delegate responsibilities effectively.
Please submit your curriculum vitae and a cover letter to hr@67airporthotel.com.
Qualifications
BA/BSc/HND , Diploma
Experience Required
3 years
