A prominent telecommunications provider is seeking to hire a Trade Development Representative to join their team.
Job purpose
To prioritize on-site visits to retailers, aiming to enhance brand visibility and improve performance metrics for SIMs and Float, while ensuring optimal visibility and merchandising standards are maintained at point of purchase for SOS and Trash agents.
Oversee core responsibilities encompassing strategic planning, operational execution, and performance management to drive organizational objectives forward. Lead cross-functional initiatives, ensuring seamless collaboration among departments to achieve company-wide goals. Develop and implement policies, procedures, and frameworks that enhance efficiency, compliance, and innovation across business units. Monitor key performance indicators (KPIs) to assess progress, identify areas for improvement, and execute corrective actions as needed. Foster a culture of accountability, transparency, and continuous improvement through targeted training, mentorship, and leadership development programs. Ensure adherence to industry regulations, ethical standards, and best practices while maintaining a strong focus on sustainability and corporate social responsibility.
Proactively oversee the identification, recruitment, and strategic mapping of Agents, with a primary focus on engaging mobile money outlets and high-traffic retail establishments.
Conduct regular visits to SOS and Agents in accordance with established route plans (beat plans) to ensure compliance with call rate objectives.
We supply all necessary tools for transactions at SSO and agent outlets and conduct training sessions for SOS and Trash Agents on the relevant processes.
Conduct anti-money laundering (AML) training sessions and assessments for agents, with a focus on educating them about AML regulations and Single Source of Origin (SSO) protocols. Additionally, provide specialized instruction on Know Your Customer (KYC) procedures as they pertain to the SIM Registration (SIM REG) framework.
Ensure sufficient SIM card availability by overseeing float and stock distribution while strictly enforcing the 1.5x stock rule for agents. Verify that Sales Support Officers (SOS) maintain adequate stock levels of SIMs to facilitate seamless new registrations and activations.
Merchandising involves establishing and upholding merchandising standards by ensuring the availability of merchandising materials at SOS and Agent outlets.
Seeking candidates with a strong academic foundation and relevant professional experience to excel in this role. Ideal applicants will possess the necessary educational background and hands-on expertise to meet the position’s demands effectively. A proven track record in the field, complemented by advanced qualifications, will be highly advantageous for consideration.
A Bachelor’s or Diploma in Business, Marketing, or a comparable discipline is required for this role.
Experienced professionals with a strong background in the relevant field are encouraged to apply. Candidates should possess a minimum of [X] years of hands-on experience in [specific area], along with proven expertise in [key skill or responsibility]. Familiarity with [specific tools, software, or methodologies] is required, and the ability to [specific capability, e.g., lead projects, analyze data, or troubleshoot issues] is essential. A track record of delivering measurable results in [specific context or industry] is highly valued. Strong communication and problem-solving skills are necessary to collaborate effectively with cross-functional teams.
We are seeking a candidate with a minimum of one year’s experience in a sales and distribution capacity within the Fast-Moving Consumer Goods (FMCG) or telecommunications sectors.
We seek a candidate possessing a robust skill set in [specific competencies], including [list key competencies]. The ideal applicant will demonstrate expertise in [specific area], with a proven track record in [relevant experience or responsibility]. Strong proficiency in [tools, software, or methodologies] is required, along with the ability to [specific soft skill, e.g., collaborate effectively under tight deadlines]. Additionally, the role demands meticulous attention to detail and a commitment to [specific outcome or principle]. Prior experience in [industry or function] is highly advantageous, as is the capacity to [additional responsibility or requirement].
We prioritize customer satisfaction above all else, ensuring our services and solutions consistently meet and exceed client expectations. This requires a deep understanding of individual customer needs, proactive communication, and a commitment to delivering exceptional value. Strong interpersonal skills, empathy, and a problem-solving mindset are essential to fostering long-term relationships and addressing inquiries or concerns effectively. Additionally, the ability to collaborate cross-functionally ensures alignment across teams to enhance the overall customer experience.
Proficient in influencing stakeholders and negotiating agreements to achieve mutually beneficial outcomes while advancing organizational objectives.
As a professional committed to fostering meaningful connections, you will be responsible for cultivating and maintaining strategic partnerships while actively engaging in networking initiatives. Your role will involve establishing and nurturing relationships with key stakeholders, clients, and industry leaders to drive collaboration and mutual growth. Additionally, you will assess partnership opportunities, negotiate terms, and ensure alignment with organizational objectives to maximize value and sustainability. Strong interpersonal skills, a proactive approach, and the ability to identify synergistic opportunities are essential for success in this position.
Analytical thinking involves evaluating information and data to derive meaningful insights, identify patterns, and solve complex problems efficiently. It requires the ability to break down intricate issues into manageable components, assess various perspectives, and make well-reasoned decisions based on evidence. Professionals with strong analytical skills often leverage logical reasoning and structured methodologies to interpret trends, anticipate potential challenges, and develop innovative solutions that drive organizational success. This capability is essential in roles that demand precision, critical evaluation, and the capacity to synthesize diverse datasets into actionable strategies.
Applicants meeting the specified criteria are encouraged to submit their application letter, along with their expected salary and a comprehensive CV, including a daytime telephone number, to jobs1@hcsaffiliatesgroup.com. Kindly ensure the subject line includes “TDR Nairobi South.”
Qualifications
BA/BSc/HND , Diploma
Experience Required
1 year
