Job Purpose:
This position is designed to support SHOCK’s health objectives by rigorously executing clinical service policies at the designated facility. Responsibilities include delivering exceptional patient care, overseeing clinical workflows, following established treatment guidelines, and facilitating patient referrals. Additionally, the role encompasses maintaining precise medical documentation, safeguarding patient privacy, fostering health awareness initiatives, and working closely with cross-functional teams to provide integrated, high-standard healthcare in alignment with SHOCK’s mission.
Oversee and manage all critical responsibilities and operational dimensions integral to the role, ensuring alignment with organizational objectives. Execute a comprehensive array of tasks encompassing strategic planning, project oversight, and cross-functional coordination to drive efficiency and performance excellence. Provide leadership in executing core duties while fostering collaboration, innovation, and accountability across teams. Deliver measurable results through meticulous execution of job-specific functions, adhering to established policies, procedures, and industry standards. Actively contribute to continuous improvement initiatives, identifying opportunities for process optimization and sustainable growth. Serve as a key resource for stakeholders, offering guidance, support, and expertise to enhance operational effectiveness and achieve long-term success.
Oversee daily operations to ensure efficient workflow and adherence to established protocols. Develop and implement strategic plans to enhance productivity and meet organizational objectives. Collaborate with cross-functional teams to align on projects, resolve challenges, and drive continuous improvement. Monitor performance metrics and provide data-driven insights to inform decision-making. Manage resources, including budget allocation and personnel, to optimize operational effectiveness. Foster a culture of accountability, innovation, and professional growth among team members. Maintain compliance with industry regulations and company policies while mitigating risks. Serve as a liaison between senior leadership and operational staff to facilitate clear communication and alignment.
Provides comprehensive clinical care and oversees patient management, ensuring adherence to established medical protocols and standards of practice. Collaborates with multidisciplinary teams to develop individualized treatment plans tailored to each patient’s unique needs. Monitors patient progress, evaluates treatment efficacy, and makes necessary adjustments to optimize outcomes. Maintains accurate and detailed documentation of patient records in compliance with regulatory requirements. Demonstrates strong clinical judgment, problem-solving skills, and a commitment to delivering high-quality, patient-centered care.
Deliver comprehensive healthcare services by conducting patient histories, performing physical examinations, ordering diagnostic tests, administering appropriate treatments, monitoring patient progress, and providing informative health education sessions.
Provide clinical care to patients at healthcare facilities and address opportunistic infections with diligent oversight.
Implement SHOCK’s established health standards for treatment and patient management protocols.
Timely assessment and appropriate referral of clients requiring additional management must be ensured.
Provide guidance and counseling to patients, clients, and staff regarding health-related concerns.
Handle all inquiries pertaining to patient information, laboratory requests, radiographic imaging, prescription orders, and related matters in a timely and professional manner.
Facilitate scheduling for specialist consultations, radiographic imaging, laboratory analyses, and similar medical procedures, while ensuring patients receive essential instructions and pertinent details regarding their appointments.
Maintains the integrity and confidentiality of all patient records with the highest level of professionalism and discretion. Ensures accurate documentation, secure handling, and compliance with relevant privacy regulations and healthcare standards. Protects sensitive information by implementing appropriate safeguards and adhering to organizational policies. Collaborates with healthcare teams to facilitate seamless access to records while upholding patient privacy rights.
Maintain and periodically review patient records, charts, and other relevant documentation to ensure accuracy and completeness.
Gather data and prepare comprehensive clinical reports to document findings.
Gather and organize data to support clinical services research initiatives.
Ensure the strict confidentiality of patient information at all times.
Oversee additional duties as assigned, ensuring alignment with organizational goals and maintaining high standards of performance across all tasks.
Deliver ongoing medical education and health training sessions as needed.
Collaborate effectively with colleagues and staff across various levels to deliver exceptional service quality.
Ensure responsibility for all assigned equipment and promptly notify the line manager of any necessary updates or concerns.
We seek a candidate with a robust foundation of relevant knowledge, substantial experience, and a well-developed skill set to fulfill the role effectively. The ideal applicant will demonstrate proficiency in the required competencies, showcasing both technical expertise and practical application in their field. Additionally, they will exhibit key attributes such as adaptability, problem-solving acumen, and strong interpersonal abilities to thrive in a dynamic work environment. Experience in similar roles or industries is preferred, along with a proven track record of meeting performance objectives and contributing to team success.
Applicants must possess a doctoral degree or equivalent qualification in a relevant field, demonstrating a strong academic background and research expertise. Prior to teaching experience at the university level is required, along with a proven track record of publishing scholarly work in peer-reviewed journals. Additionally, candidates should have experience in securing external research funding and a demonstrated commitment to collaborative interdisciplinary projects. Fluency in English is essential, and proficiency in additional languages may be advantageous.
A Bachelor’s degree in Clinical Medicine and Community Health or a Diploma in Clinical Medicine and Surgery is required.
Seeking a candidate with a proven track record in their field, holding relevant certifications or advanced degrees where applicable. Applicants must demonstrate expertise through prior experience in specialized tasks and a deep understanding of industry standards. Strong problem-solving abilities and adherence to ethical guidelines are essential. The role requires meticulous attention to detail and the capacity to work both independently and collaboratively within a team. Excellent communication skills, both written and verbal, are necessary to convey complex information clearly. Familiarity with current trends and technologies in the industry is highly advantageous.
Requires a minimum of three to five years of direct clinical practice within a hospital or healthcare environment, including practical patient care responsibilities.
A registered clinical officer with a preference for candidates trained at Kenya Medical Training College (KMTC) is sought for this position.
Registration with the Clinical Officers Council and possession of a current practicing license are essential requirements for this role.
Professional Rewriting:
Prior experience or training in HIV-related work is required.
Required qualifications include specialized skills and unique competencies that are essential for this position. These may encompass industry-specific expertise, technical proficiencies, or specialized knowledge that sets candidates apart. Additionally, job-specific certifications, prior experience in a niche field, or demonstrated proficiency with specialized tools and methodologies may be necessary.
Professional experience in community healthcare delivery or service within underserved populations is strongly preferred.
Proficiency in general medicine, primary healthcare, and the management of prevalent medical conditions is required.
Proficiency in the management of opportunistic infections and conditions frequently observed in resource-constrained environments is required.
Proven expertise in managing patient referrals and facilitating the delivery of specialized healthcare services.
Skilled in operating medical and clinical instruments essential for accurate diagnosis and effective treatment.
Proficient in conducting comprehensive patient medical histories, performing detailed physical examinations, and ordering relevant diagnostic tests. Capable of accurately diagnosing conditions, prescribing appropriate treatments, and ensuring consistent patient follow-up to monitor progress and outcomes.
Conduct routine minor surgical interventions in accordance with established medical protocols and institutional guidelines.
Functional proficiencies encompass a range of essential abilities, including but not limited to analytical thinking, effective communication, and adept problem-solving. Candidates must demonstrate proficiency in utilizing relevant software and tools, along with the capacity to collaborate efficiently within interdisciplinary teams. Strong organizational skills and meticulous attention to detail are imperative for managing multiple priorities and adhering to project timelines. Additionally, the role requires a solid understanding of industry standards and compliance regulations to ensure operational excellence.
Provides advanced clinical expertise in specialized areas of practice, demonstrating proficiency in assessment, diagnosis, and treatment planning for diverse patient populations. Applies evidence-based practices and current clinical guidelines to deliver high-quality, patient-centered care. Collaborates with interdisciplinary teams to ensure comprehensive treatment strategies and optimal patient outcomes. Maintains current license and certifications, adhering to professional standards and regulatory requirements. Participates in ongoing professional development to enhance clinical skills and knowledge. Serves as a resource for peers, offering mentorship and guidance in complex clinical scenarios. Contributes to quality improvement initiatives and clinical research to advance best practices in the field.
We specialize in overseeing the comprehensive care and support of patients throughout their treatment journey, ensuring their needs are met with precision and compassion. This role involves coordinating with healthcare providers, monitoring patient progress, and addressing any concerns promptly to facilitate optimal outcomes. Strong organizational skills and a commitment to patient-centered care are essential, along with the ability to manage documentation efficiently and maintain clear communication channels. Prior experience in healthcare settings and familiarity with medical terminology are highly valued, as is the capacity to adapt to evolving patient requirements.
We are seeking a skilled professional to oversee referral processes and coordinate essential activities. The ideal candidate will manage incoming referrals, ensure timely follow-ups, and facilitate communication between stakeholders. Responsibilities include maintaining accurate records, tracking progress, and identifying opportunities to improve referral efficiency. Strong organizational and interpersonal skills are required to effectively liaise with clients, healthcare providers, and internal teams.
Responsible for overseeing the organization, maintenance, and retrieval of patient health information, the Medical Records Management role ensures accuracy, confidentiality, and compliance with regulatory standards. Duties include processing and filing medical records, verifying documentation integrity, and responding to internal and external requests for records in accordance with established policies and legal requirements. Proficiency in electronic health record (EHR) systems and strong attention to detail are essential, along with adherence to HIPAA and other privacy regulations. Additional responsibilities may involve auditing records for completeness, training staff on documentation protocols, and supporting audits or assessments as needed.
We are seeking a seasoned professional to oversee the oversight, maintenance, and compliance of medical equipment within our facility. This role involves ensuring all devices meet regulatory standards, coordinating timely repairs, and managing inventory to optimize operational efficiency. The ideal candidate will possess a strong background in healthcare technology management, with proficiency in tracking equipment usage, scheduling preventive maintenance, and training staff on proper operation. Additionally, they will be responsible for documenting equipment histories, managing vendor contracts, and ensuring seamless integration of new technologies. Strong organizational skills, attention to detail, and the ability to collaborate with cross-functional teams are essential for success in this position.
We are seeking candidates who possess strong behavioral competencies and personal attributes that align with our organizational values. Ideal applicants will demonstrate exceptional interpersonal skills, adaptability in dynamic environments, and a proactive approach to problem-solving. They should exhibit a high degree of emotional intelligence, resilience under pressure, and the capacity to collaborate effectively across diverse teams. Additionally, candidates must show integrity, accountability, and a commitment to continuous professional development.
Our ideal candidate must possess exceptional attention to detail, ensuring accuracy and precision in all tasks and deliverables. They should demonstrate the ability to identify and correct errors promptly, maintain consistency across projects, and follow established guidelines meticulously. This role requires a methodical approach to work, a strong commitment to quality, and the capacity to meet tight deadlines without compromising accuracy. Excellent organizational skills and a proactive mindset are essential to thrive in this position.
We prioritize empathy and a patient-centered methodology, ensuring care is tailored to each individual’s unique needs and circumstances. This approach fosters trust, enhances communication, and promotes positive outcomes by addressing concerns with compassion and understanding. It requires a commitment to active listening, emotional intelligence, and a deep respect for patient autonomy. Team members must consistently demonstrate patience, attentiveness, and a willingness to advocate for the patient’s best interests while collaborating with interdisciplinary teams to deliver holistic support.
Demonstrates unwavering commitment to ethical principles and maintains the highest standards of integrity in all professional interactions and decision-making processes. Consistently adheres to organizational policies, regulatory requirements, and industry best practices to ensure transparency, fairness, and accountability in every aspect of work. Upholds personal and professional values, fostering trust and credibility with colleagues, stakeholders, and the public.
Analytical thinking and informed judgment are essential to this role, requiring the ability to assess complex situations and determine optimal solutions. Sound decision-making skills are crucial when evaluating risks, balancing trade-offs, and prioritizing actions to achieve desired outcomes. Candidates must demonstrate a methodical approach to troubleshooting, identifying root causes, and implementing effective resolutions efficiently. Strong problem-solving capabilities enable proactive issue mitigation and the development of sustainable strategies that align with organizational objectives.
Highly adaptable and flexible individuals are sought for this dynamic role, requiring the capacity to adjust seamlessly to evolving priorities, shifting demands, and unforeseen challenges. The ideal candidate demonstrates resilience in navigating change, thrives in ambiguous environments, and approaches new situations with a proactive mindset. Strong problem-solving skills and the ability to pivot strategies as needed are essential to meet shifting business objectives and maintain productivity under varying conditions.
go to method of application
We embrace diversity and uphold equal opportunity employment principles within our organization. All qualified candidates are invited to submit their applications, accompanied by a comprehensive cover letter and CV, to recruitment@shofco.org. Please ensure the subject line clearly states “Clinical Officer-Mathieu.” Only applicants selected for further consideration will be contacted. The submission deadline for all materials is strictly June 20th, 2026.
Qualifications
BA/BSc/HND , Diploma , Professional Certificate
Experience Required
3 - 5 years
