Responsibilities include overseeing daily operations, ensuring compliance with regulatory standards, managing team performance, and driving operational efficiency. Developing and implementing strategic initiatives to enhance productivity and customer satisfaction is essential, along with conducting regular audits to identify areas for improvement. Collaborating with cross-functional teams, fostering a culture of accountability, and maintaining accurate records are also key duties. Additionally, the role requires analyzing financial data to inform decision-making and reporting findings to senior leadership.
To design and implement strategic initiatives that drive the unit toward its targets and enhance profitability, ensuring alignment with overarching business objectives.
Deliver seamless customer service by consistently upholding exceptional service standards.
Oversee and enhance Relationship Management and strategic partnerships within the Custody Services sector, engaging with customers, fund managers, brokers, regulators, administrators, and key stakeholders.
Uphold stringent standards of risk management excellence and ensure adherence to comprehensive compliance obligations, including regulatory mandates, audit protocols, and internal control frameworks.
Expand market share while maintaining a loyal customer base.
Direct, inspire, and cultivate a high-performing, driven team to achieve outstanding results through strategic leadership and collaborative development.
Responsible for monitoring budget adherence and optimizing cost efficiency throughout the organization.
Oversee adherence to RBA, CMA, CBK, and CDSC regulatory frameworks governing the delivery of Custody Services.
Develop and spearhead KCB’s Facility agency business, overseeing loan syndications, bond issuances, and other analogous capital markets transactions in strict adherence to global industry best practices.
Oversee and execute a range of daily duties to ensure seamless operations and productivity. Maintain accurate records, manage documentation, and handle administrative tasks efficiently. Coordinate with team members to facilitate workflow and address any immediate needs. Monitor deadlines, track progress, and report updates as required. Support organizational objectives by adhering to established protocols and contributing to team goals.
Ensure compliance with stringent operational standards and established procedures.
All regulatory returns must be meticulously prepared and filed punctually in accordance with the prescribed deadlines.
Guarantee that all investment transactions are executed within the specified market timeframes and service level agreements.
Ensure timely delivery of custody services reports to clients, adhering strictly to established deadlines.
Guarantee KCB’s meaningful representation and active involvement in Client Board Meetings and Annual General Meetings.
Offer expert recommendations on optimal methodologies to the Custody Services Units within the Subsidiaries.
Seeking a highly motivated individual to fill this critical role, the ideal candidate must possess extensive experience in project management, including a proven ability to lead cross-functional teams and deliver projects on time and within budget. Bachelor’s degree in a relevant field or equivalent work experience is required, along with strong analytical skills and proficiency in industry-standard software tools. Additionally, the candidate should demonstrate excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels. A minimum of five years of relevant experience is mandatory, and familiarity with regulatory compliance standards is highly desirable. Responsibilities include overseeing project timelines, coordinating team efforts, and ensuring adherence to company policies and industry regulations.
A bachelor’s degree is required for consideration in this role.
A Level 3 qualification from the Chartered Institute for Securities & Investment (CSI) has been successfully completed.
The Trustee Development Program of Kenya (TDPK) is designed to enhance governance skills among trustees of non-profit organizations, ensuring they meet the evolving demands of effective leadership. Participants will acquire essential knowledge in financial oversight, compliance with legal frameworks, strategic planning, and ethical decision-making to foster sustainable organizational growth. Eligibility requires a minimum of two years of experience in governance, leadership, or a related field, along with a demonstrated commitment to the non-profit sector. The program is open to individuals currently serving as trustees or those aspiring to assume such roles in the future. Upon completion, graduates will be equipped to drive impactful change within their organizations and contribute to Kenya’s broader development agenda.
Detail the minimum number of years of relevant experience required for this role, ensuring candidates possess a proven track record in the specified field. Candidates must demonstrate expertise through a minimum of five years of hands-on experience in a related capacity, supported by a strong portfolio or professional references.
With a minimum of five years of hands-on experience in banking operations and banking operating systems, the ideal candidate will demonstrate expertise in managing core operational processes, transaction processing, and system integrations. Proficiency in banking software platforms, compliance adherence, and risk management protocols is essential, alongside a strong understanding of financial regulations and industry standards. This role requires meticulous attention to detail to ensure accuracy, efficiency, and regulatory compliance in all banking activities.
With at least five years of hands-on experience in capital and money market instruments and transactions, you will bring a deep understanding of financial markets, trading strategies, and regulatory frameworks to this role. Your expertise will include structuring, executing, and managing a diverse portfolio of debt, equity, and derivative instruments, ensuring compliance with industry standards and organizational policies. You will play a key role in analyzing market trends, assessing risk exposures, and advising stakeholders on optimal transaction strategies to enhance liquidity and profitability. Strong analytical skills, attention to detail, and the ability to navigate complex financial instruments will be critical to your success in this position.
With a minimum of five years of experience in team leadership and management, the ideal candidate will have a proven track record of successfully overseeing and developing high-performing teams. This role requires the ability to delegate tasks effectively, foster collaboration, and provide constructive feedback to enhance team productivity. The successful applicant will demonstrate strong organizational skills, the capacity to align team goals with organizational objectives, and a commitment to mentoring team members for professional growth. Additionally, experience in conflict resolution, performance management, and strategic planning is essential to drive team success and maintain a positive work environment.
Professionals in this role must demonstrate a comprehensive understanding of the Custody environment, including operational frameworks, regulatory requirements, and risk management practices. Familiarity with custody services, asset servicing, and related financial processes is essential to effectively support client needs and ensure compliance with industry standards. Candidates should possess hands-on experience in custody operations or a closely related field, enabling them to navigate complex transactional workflows and maintain accurate record-keeping.
As a Relationship Manager, you will be responsible for cultivating and maintaining strong connections with clients and stakeholders. This role requires a proven track record in building trust, resolving conflicts, and ensuring client satisfaction. You will collaborate with internal teams to align their efforts with client needs and drive business growth through effective communication and strategic partnerships. Key responsibilities include managing client accounts, identifying opportunities for upselling or cross-selling, and representing the organization in a professional and customer-centric manner. Strong interpersonal skills, negotiation abilities, and a deep understanding of client relationship dynamics are essential for success in this position.
Qualifications
BA/BSc/HND
