JOB PURPOSE
The incumbent will be tasked with uncovering new business prospects and expanding the organization’s reach across all Branch Banking sectors. Additionally, they will collaborate in pinpointing strategic partnerships that generate branch-level opportunities while providing administrative assistance to the departmental headquarters.
Oversee and execute the full spectrum of duties critical to the role, ensuring seamless operations and adherence to organizational standards. Manage core functions with precision, including strategic planning, team leadership, and performance optimization to drive measurable outcomes. Collaborate cross-functionally to align initiatives with broader business objectives while maintaining rigorous compliance with established protocols. Serve as a key liaison between departments, facilitating clear communication and fostering a collaborative work environment. Monitor progress through data-driven assessments, adjusting strategies dynamically to meet evolving demands and sustain high-performance standards.
We are seeking a proactive Business Development professional to drive company growth by identifying new opportunities, cultivating strategic partnerships, and expanding market reach. The ideal candidate will have a proven track record in sales, negotiation, and client acquisition, along with strong interpersonal and communication skills. Experience in market research, competitive analysis, and business strategy formulation is essential. Responsibilities include prospecting leads, negotiating contracts, and fostering long-term client relationships to meet revenue targets. A bachelor’s degree in business, marketing, or a related field is required, and familiarity with CRM software is preferred.
We diligently oversee and document performance metrics, ensuring accurate and timely reporting of key indicators to stakeholders for informed decision-making and compliance with organizational standards.
Gather, analyze, and interpret market data to identify trends, opportunities, and competitive dynamics. Develop insights that inform strategic decisions, support business growth, and enhance competitive positioning. Conduct thorough research on industry benchmarks, customer behavior, and emerging market shifts to provide actionable recommendations. Collaborate with cross-functional teams to align market intelligence with organizational objectives and drive data-driven strategies. Maintain expertise in market research methodologies, tools, and technologies to ensure accuracy and relevance in insights delivered.
The position involves overseeing risk management and ensuring adherence to regulatory compliance standards within the organization. Key responsibilities include identifying potential risks, developing mitigation strategies, and implementing robust internal controls to safeguard operations. The role requires a deep understanding of industry regulations, strong analytical skills, and the ability to collaborate with cross-functional teams to enforce compliance policies. Candidates must possess relevant experience in risk assessment, regulatory frameworks, and a proven track record of driving compliance initiatives.
Responsible for identifying and pursuing new business opportunities, fostering strategic partnerships, and expanding market presence to drive revenue growth. Develops and executes plans to attract potential clients, negotiates contracts, and maintains strong relationships with existing customers. Analyzes market trends, competitor activities, and customer needs to refine business strategies and enhance competitive positioning. Requires a bachelor’s degree in business, marketing, or a related field, along with 3+ years of experience in business development or sales. Strong communication, negotiation, and analytical skills are essential, as well as proficiency in CRM tools and Microsoft Office Suite.
To drive profitability in both current and prospective client relationships, you will be responsible for marketing new offerings and product improvements while ensuring alignment with client needs and organizational objectives.
Proactively promote and expand the Branch Banking and Partnership products among current and potential clients within the branch network.
Regularly perform comprehensive market research and thorough competitor analysis to uncover emerging business opportunities.
Develop and maintain strategic partnerships with key accounts, identifying opportunities to expand their investment by promoting a minimum of five additional products through cross-selling initiatives.
To ensure alignment with client objectives, one must develop a thorough grasp of the branch customers’ business strategies, financial forecasts, and operational support needs.
Monitor the ongoing operations and systematically compile data to generate detailed reports on performance metrics and operational activities. Track key indicators and trends to ensure compliance with established standards and to identify opportunities for improvement. Compile findings into clear, concise summaries for stakeholders, facilitating informed decision-making and strategic planning. Provide timely updates and insights to management to support continuous improvement and operational excellence.
Oversee the operational performance of Branch Banking and strategic partnerships to ensure strict adherence to the mutually agreed-upon lending terms.
Deliver regular performance reports on Branch Banking and partnership activities to leadership, enabling informed strategic decision-making.
Prepare and submit periodic call reports for each facility to strengthen our Monitoring & Evaluation processes.
Gather, analyze, and interpret market data to identify trends, opportunities, and competitive insights for strategic decision-making. Develop and maintain comprehensive reports that assess market dynamics, customer behavior, and industry shifts, providing actionable intelligence to stakeholders. Collaborate with cross-functional teams to align market findings with business objectives, ensuring informed and proactive strategies. Utilize advanced analytical tools and methodologies to enhance the accuracy and depth of market assessments, supporting long-term growth and competitive positioning.
Assess the training and development requirements of microfinance partners to determine appropriate support mechanisms and interventions.
Offer expert technical guidance and training to branches and partner organizations in situations where opportunities for improvement have been recognized.
We are seeking a seasoned Risk & Compliance professional to oversee regulatory adherence, mitigate potential risks, and ensure the organization operates within legal boundaries. The ideal candidate will conduct thorough risk assessments, implement robust compliance frameworks, and provide strategic guidance to senior leadership on emerging regulatory trends. Additionally, they will design and execute internal audits, monitor compliance with internal policies and external regulations, and foster a culture of accountability across all levels of the organization. Proficiency in risk management software, strong analytical skills, and the ability to interpret complex regulatory requirements are essential, along with excellent communication and stakeholder management abilities. A relevant degree in finance, law, or a related field, coupled with professional certifications such as CPA, CIA, or CRCM, is highly preferred.
Ensure every customer onboarded to the bank satisfies the requisite criteria and undergoes thorough screening in accordance with the Bank’s Anti-Money Laundering (AML), Counter-Terrorist Financing (CFT), and Combating Proliferation Financing (CPF) guidelines, with any suspicious accounts promptly escalated for further review.
Continuously monitor customer transactions in the context of the profile of the customer and properly document the background and purpose of all complex, unusual, large transactions, and all unusual patterns of transactions, which have no apparent economic or visible lawful purpose.
Ensure customer accounts align with their intended use, such as preventing the establishment of standard transactional accounts for minors, reserving such options exclusively for current account applications.
Ensure that all required documentation, as specified by the account opening policy, is obtained and that the account opening form is fully completed before finalizing the onboarding of a potential client.
Verify that customer identities are authenticated throughout the account opening process and all subsequent transactions within the customer journey.
Ensure all transaction forms are completed thoroughly and subjected to rigorous review. Should any information provided prove unreasonable or suspicious, a suspicious transaction report must be filed promptly in accordance with established procedures, clearly outlining the rationale for the suspicion.
You are tasked with promptly notifying the MRO of any suspicious transactions or activities identified within customer accounts. All irregular transactions, suspicious accounts, or attempted transactions must be thoroughly investigated and reported to compliance without delay, ensuring a well-documented rationale for suspicion.
To ensure compliance with risk management protocols, continuously screen and identify high-risk accounts, including Politically Exposed Persons (Peps), both at the account opening stage and during transaction execution, considering the evolving nature of such accounts. Upon detection, promptly escalate the details of any identified high-risk customer(s) or PEP/PEP-related individuals to senior management for review and approval. Additionally, verify that all necessary documentation—such as current annual Enhanced Due Diligence (EDD) reports—is in place, that the accounts are appropriately flagged as high-risk within the system, and that the rationale for the high-risk designation is clearly documented.
Identify customers in portfolio that require an update of profiles in a timely manner and ensure that the changes are maintained in the system and are up-to-date.
Ensure Ultimate Beneficial Owner (UBO) information is collected and documented in Anti-Money Laundering Onboarding Documents (AIDS) and integrated into the core banking system during the initial account setup phase, as well as at various stages throughout the customer lifecycle.
Ensure accurate and complete data has been captured in the system and that customers are properly risk rated or categorized as per bank policy on customer categorization as high, medium or low, and ensure that timely KYC update is done for the various risk categories of clients as per regulatory requirements
Ensure that transactions are accompanied by complete details and appropriate supporting documentation, with necessary authorizations secured beforehand. If provided information appears unreasonable or inconsistent, promptly file a suspicious transaction report in accordance with established procedures, clearly stating the grounds for suspicion.
Responsible for exercising authoritative judgment to make critical determinations that influence organizational outcomes, ensuring alignment with strategic objectives and compliance with established policies and procedures.
The Regional Manager conducts routine client visits to evaluate business needs, assess assets and securities held or proposed, and obtain necessary financial documentation to facilitate client borrowing requests and provide recommendations for review by approving authorities.
The Regional Manager is responsible for performing comprehensive reviews and renewals of existing portfolio-managed relationships pertaining to Banking Facilities, as well as any additional banking service requirements, and subsequently formulating recommendations for review and approval by the designated authorities.
Processing ad-hoc, additional, or new requests, as well as excesses within the managed portfolio, is performed, and recommendations are formulated for review and approval by designated authorities.
Holds a relevant academic qualification, such as a degree in education, early childhood development, child psychology, or a closely related field, from an accredited institution.
A relevant business discipline, such as business administration or finance, is required, along with a university degree or higher qualification.
A master’s degree is highly desirable.
We seek a candidate with proven professional experience in a similar role, demonstrating expertise in relevant industry practices. The ideal applicant will have a minimum of [X] years of hands-on experience in [specific tasks or fields], with a track record of delivering measurable results. Prior involvement in [key responsibilities or projects] is essential, along with familiarity with industry-standard tools and methodologies. Strong problem-solving abilities and adaptability to evolving challenges are also required. Proficiency in [specific software, systems, or languages] is highly desirable to ensure seamless integration and efficiency.
Candidates must possess at least five years of experience as a Branch Manager in a large branch, with prior roles as a Sales Manager or Team Leader viewed favorably.
With a minimum of two years of hands-on experience serving in a Regional Manager capacity, candidates will demonstrate a proven track record in overseeing multi-site operations, driving regional growth, and ensuring consistent performance across diverse markets.
Currently employed within the financial sector is required.
Proven expertise in Business Banking and SME products, services, and operational processes, complemented by hands-on experience in retail banking branch operations.
We seek a candidate with a strong proficiency in strategic planning, budget oversight, and cross-functional leadership to oversee project execution and team performance. The ideal applicant must demonstrate expertise in data analysis, risk mitigation, and stakeholder communication, ensuring alignment with organizational goals. Proficiency in industry-standard software, including Microsoft Office Suite and project management tools, is required, along with a commitment to continuous improvement and innovation. Additionally, the role demands exceptional problem-solving abilities, adaptability in dynamic environments, and a track record of delivering measurable results. Strong interpersonal skills are essential for fostering collaboration and driving organizational success.
Exceptional verbal and written communication abilities are essential, along with the capacity to cultivate and sustain constructive interpersonal relationships.
Proven ability to deliver compelling and professional business presentations with clarity and impact.
Proficient financial analysis capabilities are required, with a strong aptitude for interpreting data and generating actionable insights.
Capable of analyzing complex situations and making well-informed decisions efficiently under pressure.
Experienced in credit analysis, legal principles—particularly conveyancing—and lending practices, with a thorough understanding of their interconnected roles in financial transactions.
Proficient understanding of banking operations and relevant regulatory frameworks is required.
Possess a thorough knowledge of the Banking Act, Central Bank of Kenya (CBK) prudential guidelines, and established credit policies.
Accomplished negotiators and networkers thrive in dynamic environments, leveraging persuasive communication to forge strategic partnerships and secure advantageous agreements.
Proven success in cultivating and expanding business relationships with a strong track record of achieving development targets and driving revenue growth.
Innovative and creative thinking abilities are essential.
Seeking a highly qualified candidate holding a professional certification to join our team. Responsibilities include upholding the highest standards of expertise, ensuring compliance with industry regulations, and delivering exceptional service. The ideal applicant must possess advanced knowledge in their field, demonstrated through this credential, along with proven experience in a similar role. Strong analytical, communication, and problem-solving skills are essential for success in this position.
A diploma in banking from AKIN serves as a valuable asset in this role.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
5 years
