To deliver outstanding customer experiences by resolving inquiries promptly and accurately, ensuring satisfaction through efficient service. This role requires a professional demeanor, strong communication skills, and the ability to handle multiple tasks in a fast-paced environment. Key responsibilities include addressing customer concerns, processing orders, and maintaining detailed records of interactions. Ideal candidates should possess prior experience in customer service, proficiency in relevant software tools, and a commitment to maintaining high standards of professionalism and efficiency.
Oversee the comprehensive portfolio administration, valuation, reporting, and performance measurement for Unit Trust Funds, Wealth Management Funds, Retail Pension accounts, and Discretionary Client portfolios within Brit am Asset Managers.
Oversee the essential functions and primary duties associated with the role, ensuring alignment with organizational goals and maintaining high operational standards. Implement and monitor processes to achieve efficiency while adhering to established policies and procedures. Collaborate with cross-functional teams to optimize workflows and foster a productive work environment. Address challenges proactively and deliver solutions that enhance performance and contribute to the overall success of the team or department.
Portfolio administration and valuation support encompass a range of critical functions essential for maintaining accurate and efficient financial oversight. This role involves overseeing the management of investment portfolios, ensuring compliance with regulatory standards, and providing timely valuation assessments to support decision-making processes. Key responsibilities include performing detailed financial analyses, reconciling portfolio data, and generating comprehensive reports to stakeholders. Strong analytical skills, proficiency in financial modeling, and meticulous attention to detail are required to execute these tasks effectively. Additionally, the position demands the ability to collaborate across teams, communicate complex financial information clearly, and adhere to strict deadlines in a dynamic environment.
Responsibilities include reviewing and posting income entries within the portfolio, as well as providing support for valuation-related tasks and activities.
Execute daily valuations, pricing, amortization, revaluation, and impairment assessments for a diverse portfolio of securities, including equities, fixed income instruments, indices, and foreign exchange (FX) assets.
Perform validation checks to confirm the precision, thoroughness, and reliability of fund pricing procedures.
Ensure meticulous oversight of portfolio administration tasks and verify the precision of end-of-day valuation results.
Cash and Custody Reconciliations involve ensuring the accurate alignment of financial records with custodial holdings, verifying discrepancies, and resolving variances to maintain regulatory compliance and operational integrity. This role requires meticulous attention to detail, proficiency in accounting principles and reconciliation techniques, and the ability to analyze complex financial data. Key responsibilities include performing daily, weekly, and monthly reconciliations between internal records and third-party custodian statements, identifying and investigating variances, and documenting findings for audit purposes. Additionally, the position demands strong communication skills to collaborate with accounting teams, custodians, and auditors, as well as the capacity to implement process improvements to enhance efficiency and accuracy in reconciliation procedures.
Conduct daily reconciliations of cash and investment balances to ensure alignment between custodian records and internal fund documentation.
Conduct thorough investigations, resolve discrepancies, and escalate unresolved reconciliation breaks promptly to ensure accuracy and efficiency.
Perform monthly reconciliations of asset holdings, comparing records between custodian banks and fund managers to ensure accuracy and alignment.
Ensure the precise alignment of cash positions, investment balances, and settlement activities with established standards and procedures.
Transaction processing and monitoring responsibilities encompass ensuring accurate and timely execution of financial transactions, maintaining strict compliance with established policies and procedures, and conducting thorough oversight to identify and mitigate potential risks. This role demands meticulous attention to detail, strong analytical capabilities, and proficiency in relevant financial systems to validate transaction integrity and resolve discrepancies promptly. Additionally, the position requires effective communication to collaborate with cross-functional teams, report findings to stakeholders, and implement corrective measures as needed.
Responsible for managing the recording and final settlement of traded securities, corporate actions, and disbursement transactions.
Ensure all transaction processing activities are completed accurately, thoroughly, and promptly.
Oversee the processing of operational transactions to confirm compliance with established internal controls and procedural guidelines.
Responsible for ensuring adherence to regulatory standards and compliance requirements through accurate and timely reporting, this role involves overseeing documentation, analyzing data, and maintaining records to meet organizational and legal obligations. Key responsibilities include preparing and submitting reports to governing bodies, monitoring changes in regulations, and implementing necessary adjustments to policies and procedures. The position requires a strong understanding of compliance frameworks, meticulous attention to detail, and the ability to communicate complex regulatory information clearly. Candidates must possess relevant experience in compliance reporting, familiarity with industry-specific regulations, and proficiency in reporting tools or software.
Prepare and file regulatory reports for the Capital Markets Authority (CMA), Retirement Benefits Authority (RBA), trustees, and other relevant stakeholders, ensuring strict adherence to established deadlines.
Accurately prepare statutory, client, and management reports in adherence to established deadlines.
Ensure adherence to all applicable regulatory mandates and established internal policies that oversee organizational operations.
Client administration and servicing involve overseeing and managing client accounts, ensuring seamless interactions, and addressing service-related inquiries or issues promptly. This role requires maintaining accurate client records, processing transactions, and facilitating effective communication between clients and internal teams to enhance satisfaction and retention. Candidates should possess strong organizational skills, attention to detail, and proficiency in client management software, along with the ability to resolve conflicts and prioritize tasks efficiently.
Responsibilities include scrutinizing client statements, contract documentation, and transaction confirmations, followed by ensuring timely and accurate distribution to relevant stakeholders.
Resolve client operational inquiries and correspondence efficiently and promptly to ensure timely solutions.
Consistently uphold service excellence while ensuring strict compliance with established turnaround timelines to significantly elevate client satisfaction.
Provides assistance with performance measurement and fund accounting functions to ensure accurate reporting and compliance with established standards.
Evaluate fund performance by comparing it against established benchmarks and assist in the preparation of performance reports.
Calculate, accumulate, and verify management fees, expenses, and fund-related charges.
Compile regular reports detailing portfolio holdings, movements, transaction activity, revenue streams, and overall performance metrics.
Providing comprehensive regional and cross-functional assistance across diverse operational areas ensures seamless coordination and alignment with organizational objectives. This role demands collaboration with multiple teams to deliver consistent support, address regional challenges, and enhance overall efficiency through integrated strategies.
Deliver operational assistance to BAM Uganda within the hub-and-spoke framework.
Collaborate with custodians, trustees, finance, IT, and client service teams to maintain smooth and efficient operations.
Collaborate across departments to advance initiatives that significantly influence operational efficiency and service delivery outcomes.
We specialize in enhancing operational efficiency through strategic process improvement initiatives, streamlining workflows via automation solutions, and providing robust project support to ensure successful project execution and delivery.
Engage in system enhancements, conduct user acceptance testing (UAT), and lead process improvement initiatives to drive operational efficiency and system functionality.
Drive initiatives aimed at enhancing operational efficiency, implementing digital transformation strategies, and automating processes to improve productivity and reduce manual workloads.
Play a key role in enhancing existing processes and fostering continuous operational workflow improvements.
The organization seeks a professional to oversee and enhance the risk management and control environment, ensuring robust governance, compliance, and strategic alignment with business objectives. This role demands extensive expertise in identifying, assessing, and mitigating risks while implementing effective internal controls to safeguard assets and maintain operational integrity. The incumbent will collaborate with leadership and cross-functional teams to develop and refine risk policies, procedures, and frameworks that align with regulatory requirements and industry best practices. Additionally, the position requires a proactive approach to monitoring emerging risks, conducting audits, and reporting findings to stakeholders to support informed decision-making. Strong analytical, communication, and leadership skills are essential to drive continuous improvement in the risk and control landscape.
Enhance operational risk management by performing reconciliations, ensuring reporting accuracy, and implementing robust transaction controls.
Ensure strict compliance with established internal policies, procedures, and relevant regulatory requirements.
Handles a diverse range of duties encompassing critical operational, administrative, and strategic functions essential to organizational success. Ensures seamless coordination across departments, maintaining high standards of efficiency and professionalism. Develops and implements policies, procedures, and best practices to optimize workflow and enhance productivity. Collaborates with leadership to align objectives with overarching business goals while fostering a culture of accountability and continuous improvement.
Execute additional responsibilities as needed to align with evolving business operational goals.
Seeking candidates with a solid educational background, relevant industry experience, and the necessary professional qualifications to excel in this role. Essential prerequisites include demonstrated expertise in the specified field, along with a proven track record of successful performance in similar positions. Proficiency in core competencies and adherence to industry standards are mandatory. Additional requirements may encompass specialized certifications, technical proficiencies, or specific soft skills tailored to the role’s demands.
A bachelor’s degree in finance, accounting, economics, business administration, or a closely related discipline is required.
Requires 4 to 6 years of hands-on experience in asset management, fund administration, or investment operations.
Professional certification in accounting or finance, such as CPA (Part II or higher), ARCA, or CFA Level I (or above), is preferred for this role.
Demonstrated expertise in the following areas is essential:
Responsibilities include overseeing fund accounting operations, ensuring accurate financial reporting, and conducting thorough valuation processes to assess asset performance and compliance with regulatory standards. The role requires meticulous attention to detail, strong analytical skills, and proficiency in financial software to manage fund transactions, reconcile accounts, and produce reliable valuation reports that support strategic decision-making. Additionally, the position demands a deep understanding of accounting principles, adherence to industry best practices, and the ability to collaborate with cross-functional teams to maintain transparency and integrity in financial records.
Reconciliation and transaction management responsibilities include overseeing financial records to ensure accuracy, balancing accounts, and resolving discrepancies. This role entails processing transactions, conducting periodic audits, and maintaining detailed documentation to support financial integrity. Proficiency in accounting software and strong analytical skills are required to efficiently manage financial data and streamline reconciliation processes.
Regulatory and statutory reporting responsibilities include the preparation, compilation, and submission of various reports as mandated by regulatory bodies and statutory requirements. This involves ensuring compliance with applicable laws, regulations, and standards while maintaining accurate and timely disclosures. The role requires meticulous attention to detail, adherence to reporting deadlines, and collaboration with cross-functional teams to gather necessary data and validate information. Additionally, the incumbent must stay informed about evolving regulatory changes to ensure ongoing compliance and mitigate potential risks associated with reporting obligations.
Professional client servicing experience is required in the financial services or asset management sectors.
A proven track record in a regulated financial setting is required.
Operational experience in regional settings or multi-entity organizational structures is considered beneficial.
Qualifications
BA/BSc/HND , Professional Certificate
Experience Required
4 - 6 years
