Job Summary
This position serves as a liaison between IT and business teams, evaluating processes, identifying requirements, and providing data-driven insights and reports to executives and stakeholders. Responsibilities include conducting business analysis, designing system enhancements, and defining specifications based on product modifications or significant business initiatives.
Oversee and execute a diverse range of critical tasks, including leading project implementations, managing cross-functional teams, and ensuring adherence to organizational standards and timelines. Collaborate closely with stakeholders to identify opportunities for improvement, streamline processes, and drive operational efficiency. Monitor performance metrics, analyze data trends, and present actionable insights to senior leadership to inform strategic decision-making. Maintain compliance with industry regulations and internal policies while fostering a culture of accountability and continuous improvement. Serve as a liaison between departments to facilitate seamless communication and align objectives with broader business goals. Additionally, mentor team members to enhance their skills, encourage professional growth, and support a high-performing work environment.
Ensure the precision of deliverables by supervising design processes, defining requirements, and conducting thorough testing.
In collaboration with stakeholders, we will systematically assess and rank both technical and functional requirements to ensure alignment with project objectives and deliverables.
Analyze market trends and evaluate business practices to generate consistent reports on operational control issues for senior and executive leadership.
Maintain up-to-date expertise in product specifications, business operations, procedural guidelines, and system regulations.
Responsible for preserving the integrity and accuracy of the relationship model as well as ensuring seamless functionality across all interfacing systems.
Ensure robust financial audit and control measures are implemented and maintained within application systems.
Plan, develop, and lead initiatives aimed at reengineering and enhancing business processes, as well as conducting management reviews within the organization.
Collaborate with various departments to identify business needs and translate them into both functional and technical requirements as part of strategic initiatives.
Seeking a candidate with a Bachelor’s degree in a relevant field, supplemented by at least three years of hands-on experience in a comparable role. Proficiency in industry-standard software and tools is essential, along with strong analytical and problem-solving abilities. The ideal applicant will demonstrate excellent communication skills, both written and verbal, and the capacity to work effectively in a team-oriented environment. Additional requirements include a solid understanding of project management principles and the ability to meet tight deadlines while maintaining high-quality standards.
A bachelor’s degree in Business, Information Technology, Economics, Banking, Strategic Management, or a comparable discipline is required.
A Master’s Degree in Business or Information Technology is highly advantageous.
A Certified Business Analyst with a Certified Project Manager credential, such as PMP or Prince2, will be considered an additional asset.
Seasoned individuals with a proven track record in the field are encouraged to apply. A minimum of three years of hands-on experience in a relevant industry is required, preferably with a focus on [specific area if mentioned]. The ideal candidate will possess strong analytical skills, exceptional problem-solving abilities, and the capacity to work both independently and collaboratively in a fast-paced environment. Familiarity with [specific tools, software, or methodologies] is highly desirable, as is the ability to communicate complex ideas clearly and effectively. Previous experience in [specific task or responsibility] will be considered a significant advantage.
Requires a minimum of four years of hands-on experience in a business analyst capacity, with a strong emphasis on strategic analysis, implementation, and review.
Professional experience within the financial services industry will be highly beneficial.
Seasoned professionals with a proven track record in executing extensive and intricate IT deployment initiatives are sought.
Proficiency in IT, encompassing software development, network administration, and systems management, would be highly beneficial.
The ideal candidate will demonstrate a strong command of relevant industry-specific skills, along with the ability to adapt to evolving professional demands. A proven track record of achieving measurable results in prior roles is essential, as is the capacity to collaborate effectively within cross-functional teams. Proficiency in key technical or functional areas, as specified in the job posting, is required, along with exceptional problem-solving abilities and a commitment to continuous learning. Strong interpersonal and communication skills are necessary to engage with stakeholders at all levels, ensuring alignment with organizational objectives. Demonstrated leadership qualities, including initiative and accountability, will be highly valued in this position.
Analytical thinking and problem-solving are essential skills for this role, requiring the ability to dissect complex issues, identify underlying patterns, and develop effective solutions. Candidates must demonstrate proficiency in evaluating data, assessing risks, and making informed decisions based on logical reasoning and evidence. The position demands a structured approach to challenges, ensuring that solutions are both practical and sustainable. Strong attention to detail and the capacity to think critically under pressure are also crucial.
Proficient in conveying ideas clearly and effectively through both spoken and written means, demonstrating strong articulation and precision in communication.
Proven ability to build strong relationships and communicate effectively with stakeholders at all levels. Capable of providing tailored advice and solutions to meet diverse client needs. Demonstrates active listening, empathy, and clear articulation of ideas to foster collaboration and trust.
Facilitation skills are essential for this role, as the position requires the ability to guide groups through discussions, workshops, or meetings effectively. Proficiency in managing group dynamics, encouraging participation, and ensuring productive outcomes is critical. Strong communication abilities, both verbal and written, are necessary to articulate objectives clearly and adapt to diverse audience needs. Experience in designing and leading engaging sessions, whether in-person or virtual, is highly valued. Additionally, the ideal candidate should demonstrate adaptability, problem-solving skills, and the capacity to foster collaborative environments.
A meticulous attention to detail and a demonstrated ability to maintain a high degree of precision are essential for this role.
Demonstrates exceptional ability to manage priorities, maintain attention to detail, and ensure tasks are completed efficiently and accurately within specified deadlines. Requires proficiency in coordinating multiple projects, tracking progress, and organizing workflows to optimize productivity and support team objectives. Must exhibit strong time-management capabilities and adaptability in dynamic environments to uphold high standards of efficiency and accuracy.
Capable of articulating ideas persuasively and motivating others to adopt new perspectives, you will engage stakeholders through compelling communication and strategic insight. Your role involves fostering alignment between differing viewpoints while demonstrating strong negotiation skills to drive consensus. A proven ability to inspire action through clear, persuasive reasoning will be essential to achieving organizational objectives.
Proficient understanding of corporate frameworks and organizational hierarchies is essential, with a keen ability to navigate and apply knowledge of business structure effectively.
Conducting stakeholder analysis involves identifying and evaluating key individuals, groups, or organizations that can influence or be affected by a project, decision, or organizational change. This process includes assessing their interests, influence levels, and potential impact on outcomes, as well as developing strategies to engage and manage them effectively. Accurate analysis ensures alignment with stakeholder needs, mitigates risks, and fosters collaboration to achieve desired objectives. Proficiency in stakeholder mapping tools and strong interpersonal skills are essential for successful execution.
Requires expertise in eliciting, documenting, and managing stakeholder needs to define system specifications. Involves analyzing business objectives, user requirements, and technical constraints to produce clear, actionable requirements. Requires proficiency in tools such as JIRA, Confluence, or DOORS, and strong communication skills to bridge gaps between technical teams and non-technical stakeholders. Must ensure requirements are verifiable, traceable, and aligned with project goals while adhering to industry standards and best practices.
Conduct a comprehensive cost-benefit analysis to evaluate the financial viability and potential return on investment of proposed projects, initiatives, or operational changes. Assess both tangible and intangible costs, including direct expenses, indirect overhead, and opportunity costs, while quantifying projected benefits such as revenue growth, efficiency gains, and risk mitigation. Utilize analytical tools and methodologies to compare alternatives, identify break-even points, and determine the most economically advantageous options. Present findings in clear, actionable reports to support strategic decision-making and stakeholder alignment.
We develop and implement comprehensive modeling processes to enhance analytical precision and operational efficiency. This involves designing, validating, and refining models to ensure accuracy, scalability, and alignment with organizational objectives. Additionally, we collaborate with cross-functional teams to integrate modeling solutions seamlessly into existing workflows, while adhering to industry best practices and regulatory standards. Our team also monitors model performance, identifies areas for improvement, and implements corrective actions to maintain optimal functionality.
A solid grasp of networks, databases, and related technologies is essential.
Commercial acumen and a proactive, enterprising mindset are essential attributes for this role.
To effectively navigate evolving circumstances, the individual must demonstrate flexibility and responsiveness to dynamic conditions. This involves adjusting strategies, processes, or approaches as necessary to meet emerging challenges and opportunities. The ability to remain agile and adaptable is essential for maintaining productivity and achieving desired outcomes in a constantly shifting environment.
Should you meet the outlined qualifications, we invite you to submit your application along with an updated résumé to hr@libertylife.co.ke no later than 16 June 2026, ensuring the job title is specified in the email subject line. Liberty Kenya is committed to equal employment opportunities and strongly values diversity in its workforce. Kindly note that only applicants selected for further consideration will be contacted. All personal data provided will be used exclusively for recruitment-related purposes, in compliance with the privacy policy available at https://www.liberty.co.ke.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
4 years
