As a member of this team, you will play a key role in executing core responsibilities that align with the position’s objectives, leveraging your expertise to drive impactful outcomes. The position demands a minimum of [X] years of relevant experience in [specific field or industry], coupled with a proven track record of [specific skill or achievement]. Your responsibilities will include [detailed list of tasks], while ensuring adherence to [specific standards or protocols]. Additionally, you will collaborate closely with cross-functional teams to [specific goal or initiative], contributing to the organization’s strategic priorities through innovative solutions and meticulous execution. Strong analytical, communication, and problem-solving skills are essential, along with the ability to thrive in a dynamic and fast-paced environment. Proficiency in [specific tools or technologies] is required, and familiarity with [relevant industry trends or methodologies] is highly desirable.
The Batch Hair Technician plays a pivotal role in strengthening brand credibility and market visibility by performing rigorous batch testing on all hair products and analyzing evolving trends to identify shifts in consumer preferences. Within the hair care team, this position involves engaging in advanced salon education initiatives and delivering compelling product demonstrations. Based in Kenya, the technician is tasked with upholding technical superiority through comprehensive quality assurance, alongside training professional stylists, salon partners, and internal sales teams. Serving as a critical liaison, the technician ensures alignment between product performance, quality standards, and market demands in accordance with manufacturing and brand specifications.
Oversee and execute key operational duties, ensuring alignment with organizational objectives and industry standards. Serve as a pivotal point of contact for cross-functional teams, facilitating seamless communication and collaboration. Develop and implement strategic initiatives to enhance efficiency, productivity, and overall performance. Monitor progress through detailed reporting, data analysis, and performance metrics, identifying trends and recommending corrective actions when necessary. Lead and mentor a team of professionals, fostering a culture of accountability, innovation, and continuous improvement. Ensure strict adherence to compliance protocols, regulatory requirements, and company policies at all times.
Quality Assurance ensures the product adheres to the rigorous quality standards outlined in Hack’s Standard Operating Procedures while aligning with market and consumer expectations.
Educational Leadership: Develop and implement the regional training calendar, comprising workshops, seminars, and trade show demonstrations, with a focus on maximizing engagement and effectiveness.
Technical Sales Support professionals collaborate closely with the sales team to enhance product sell-in and deliver comprehensive technical training to sales representatives.
Monitor hair care trends and competitor actions on an ongoing basis to identify opportunities for product enhancements and strategic line extensions.
Relationship Management: Oversee technical inquiries, address client grievances regarding products, and onboard new salon partners to expand our network.
Brand Advocacy: Maintain uniform product application standards and enhance brand presence across professional salon settings.
Seeking a candidate with a proven track record in [specific field or industry], demonstrated through at least [X] years of relevant professional experience. A Bachelor’s degree in [field of study] or an equivalent combination of education and experience is required. Proficiency in [specific software, tools, or methodologies] is essential, along with the ability to [specific skill or responsibility]. Strong analytical, problem-solving, and communication skills are preferred, with a commitment to [specific value or goal, e.g., innovation, collaboration, or continuous improvement]. Experience in [specific industry or type of project] is highly advantageous.
A Diploma in Hairdressing and Beauty is required.
Four years of professional styling experience is required.
Proficiency in both English and Kiswahili is essential.
Accomplished in advanced hair care techniques with a high level of proficiency in Microsoft Office applications and exceptional presentation abilities.
A dynamic strategic thinker with exceptional organizational skills and a proactive approach, coupled with a polished and professional appearance.
Possessing advanced hairstyling expertise and staying current with industry trends will provide a competitive edge.
Applicants interested in the position are required to complete a pre-application form, which can be accessed via the provided links. Additionally, they must submit a current curriculum vitae, along with copies of their application letters, academic and professional certificates, and testimonials. All application materials should be sent to jobs@haco.co.ke and must be received no later than June 16, 2026.
Qualifications
Diploma
Experience Required
4 years
