We are seeking a dynamic and experienced professional to join our team in the role of [Job Title]. The ideal candidate will possess a minimum of [X] years of relevant experience in [specific field or industry], along with a proven track record of success in [key responsibility or skill]. In this position, you will be responsible for [specific duty or objective], collaborating closely with [departments, teams, or stakeholders] to [specific outcome or goal]. The successful applicant must demonstrate strong proficiency in [technical or soft skill], with the ability to [specific action or requirement]. Additionally, you will be expected to [additional responsibility or duty], ensuring adherence to [company standards, policies, or industry regulations]. Qualifications include a [degree, certification, or credential] in [field], coupled with [specific skill or experience]. If you are a motivated individual with a passion for [industry or function] and a commitment to excellence, we encourage you to apply.
Fairmont The Norfolk presents exceptional service and immersive, locally inspired experiences in some of the world’s most distinguished locations. As General Cashier, you will embody the brand’s values while representing the hotel with professionalism and excellence. In this role, you will oversee Front Office operations, Food & Beverage, and coordinate all other departmental float handlers. Additionally, you will manage cash exchange transactions and handle remittances with precision and integrity.
Responsibilities include overseeing daily operations, managing team performance, and ensuring adherence to company policies and procedures. Duties involve coordinating with cross-functional teams to streamline workflows, resolving escalated issues, and fostering a productive work environment. Additionally, the role requires monitoring performance metrics, implementing process improvements, and reporting on departmental progress to senior leadership. Collaboration with other departments is essential to align objectives and maintain operational efficiency. The position demands strong leadership abilities, attention to detail, and a commitment to achieving organizational goals.
Collect and verify remittance envelopes submitted by Front Office Clerks and Food & Beverage Clerks, ensuring each is gathered from the drop-safe alongside an assigned witness and cross-referenced with the Daily Witness Sheet.
In collaboration with the witness, tally cash, checks, and credit card vouchers, and cross-check their accuracy against the computerized remittance report details provided by the Front Office Clerks and Food & Beverage Clerks.
To compile and process bank deposits for all checks and cash, ensuring that all cash receipts are deposited in their entirety without any deductions or alterations.
To consolidate credit card sales vouchers by credit card company, reconcile them with computer-generated totals, and prepare them for daily banking submission.
Daily maintenance and updates of transaction records from credit card companies are required on an ongoing monthly basis.
To collect daily foreign exchange rates from banking institutions and ensure their timely input into the PMS system.
To process approved petty cash requests and compile a Summary of Disbursements under the authorization of the Cluster Director of Finance.
Responsibilities include reconciling and balancing the house bank account while preparing periodic recapitulations to ensure accuracy.
To compile the General Cashier’s Daily Report, meticulously record all cash collections and other payments received throughout the day for subsequent review and finalization by both the Income Auditor and Finance Manager.
To generate cash and foreign exchange control reports, as mandated by applicable local regulations, ensuring full compliance with statutory requirements.
To guarantee that cash advances are issued solely upon receiving authorization from both the General Manager and the Director of Finance.
Assist, as needed, with unannounced cash verification procedures to ensure accuracy and compliance with established financial protocols.
To ensure the timely resolution of all drafts submitted for bank clearance, you will track their progress and coordinate with the Finance Manager to address any pending items.
To possess comprehensive operational expertise and the ability to oversee, refine, and execute all responsibilities and duties within the designated workplace in accordance with established standards.
As a dynamic and versatile professional, you will demonstrate complete flexibility by rotating across various sub-departments within the Accounting & Finance Department, as well as other designated hotel departments, as directed by the Finance Manager.
To ensure comprehensive understanding of all services and facilities provided by the hotel.
To ensure Front Office Clerks and Food & Beverage Clerks are equipped with the necessary change, this role involves preparing and managing cash reserves to accommodate increased demands during extended weekends and holiday periods.
Front Office Clerks may receive reimbursement for any disbursements they are required to cover out of pocket, commonly referred to as “due backs.”
To ensure the proper handling and safeguarding of unclaimed wages during custody and administration.
To support the development of the Hermetists, the role involves equipping them with essential competencies—such as detecting counterfeit banknotes, validating checks, and processing credit cards—so they can execute their responsibilities with optimal effectiveness.
To provide support in conducting quarterly, bi-annual, and annual inventories of operational equipment, ensuring accurate tracking and management of company assets.
Perform additional ad hoc tasks and responsibilities as directed by the Finance Manager, ensuring alignment with departmental objectives and operational priorities.
To liaise with payroll and external service providers regarding deductions for local pension and other levies mandated by the hotel or local authorities, ensuring timely submission of payments for processing.
Our responsibility involves ensuring the hotel’s payroll is processed with precision and punctuality, strictly adhering to established guidelines and regulatory standards.
To ensure meticulous documentation and management of Hermetists records, which are essential for calculating contributions to various local funds.
Qualifications
Hold a bachelor’s degree in Finance, Accounting, or a closely related discipline to qualify for this opportunity.
A minimum of two years of experience in a cashier role, with preference given to candidates who have worked in a hotel or hospitality environment, is required.
Demonstrated expertise in operating computer systems, particularly POS software and financial management tools, is essential.
Proficient in mathematical computations and capable of meticulously managing substantial financial transactions with precision.
We seek a candidate with a keen eye for detail and exceptional organizational abilities.
Proficiency in financial regulations and cash handling protocols is essential.
Exceptional abilities in customer service, centered on ensuring high levels of satisfaction for every client interaction.
Demonstrates strong performance in high-pressure environments while consistently delivering results within established deadlines.
Proficient in conveying ideas clearly and effectively in English both verbally and in writing.
Possesses a solid understanding of foreign currency exchange operations and procedures.
Accommodates a range of shift schedules, including weekends and holidays when necessary.
Consistently demonstrates unwavering integrity and reliability when managing financial transactions, ensuring accuracy and accountability at every stage.
Qualifications
BA/BSc/HND
Experience Required
2 years
