ABOUT THE OPPORTUNITY AND RESPONSIBILITIES
This role offers the chance to collaborate closely with entrepreneur clients in Komodo communities. Serving within the Business Growth Services team, you will play a pivotal role in empowering Kenyan micro and small entrepreneurs, fostering sustainable community development.
The role encompasses a comprehensive range of responsibilities, including:
We are seeking a professional to lead client mobilization efforts, which constitute 10% of the role’s responsibilities. This individual will be responsible for engaging and activating clients to ensure smooth onboarding and sustained participation in programs or services. Key duties include identifying client needs, addressing barriers to engagement, and fostering strong relationships to enhance retention and satisfaction. The ideal candidate will possess strong interpersonal skills, the ability to analyze client data, and experience developing tailored strategies to motivate participation. A proactive approach and a commitment to client success are essential for driving impactful outcomes in this capacity.
Evaluate and recruit entrepreneurs who meet the enrollment criteria for the program.
Facilitate the dissemination of program information to community participants and verify that the messages have been successfully received.
As an Ambassador for Inkomoko, you will engage with and represent the organization within existing community structures, fostering meaningful outreach and collaboration.
Provide guidance on participant selection criteria to ensure alignment with the organizational culture and existing community business frameworks.
To ensure transparency and timely resolution, promptly report any obstacles encountered by participants throughout the program execution to Inkomoko leadership. Maintain clear and concise communication channels to facilitate swift decision-making and support.
The role requires dedicating 40% of your time to training initiatives, ensuring comprehensive skill development and continuous learning for yourself and your team. This includes participating in professional development programs, workshops, and mentorship opportunities to enhance both technical and soft skills. You will be responsible for staying updated on industry trends, best practices, and emerging technologies to maintain high performance standards. Additionally, you may be tasked with designing or delivering training sessions to share knowledge and foster a culture of growth within the organization. Strong communication skills and a commitment to lifelong learning are essential for success in this aspect of the position.
Ensure that every entrepreneur enrolled in the program receives timely communication and actively participates in all scheduled training sessions.
Responsibilities include coordinating all training logistics, such as printing training materials, preparing the training venue, tracking attendance, and ensuring the session begins punctually.
Deliver training sessions utilizing Inkomoko’s standardized training materials in Somali, Kiswahili, and English.
Evaluate training modules and recommend essential modifications to the Senior Trainer to ensure optimal effectiveness and alignment with organizational goals.
Successfully complete all assigned training programs within the specified timeframe and budgetary constraints.
Business consulting and client relationship management account for 40% of the role.
The onboarding procedure for entrepreneurs encompasses baseline monitoring and evaluation (M&E) as well as data entry into our digital platform.
Monthly site evaluations are performed to identify and evaluate business requirements and growth opportunities.
Prepare cash flow statements and profitability analyses in collaboration with clients.
Offer expert, results-oriented counsel to assist clients in achieving their goals—or realigning those goals for enhanced sustainability and profitability.
Through regular on-site engagements, we deliver timely advisory services to address evolving business needs and foster sustainable growth.
Our role involves facilitating client connections to additional Komodo services, specifically tailored training programs and financial access solutions, ensuring comprehensive support for their business growth.
Maintain current and precise records of client business information.
Support investment team members in processing investment applications, conducting thorough due diligence, and managing clients’ credit payments efficiently and accurately.
Community Activities Coordination and Administration encompasses approximately 10% of the responsibilities associated with this position. This role involves overseeing the planning, execution, and evaluation of community events, programs, and initiatives to foster engagement and collaboration among participants. Administrative duties include managing schedules, coordinating logistics, and ensuring seamless operations through meticulous attention to detail and adherence to established policies and procedures. Additionally, the position requires effective communication with stakeholders, volunteers, and team members to align objectives and maintain high levels of participant satisfaction.
Foster collaborative partnerships and maintain strong connections with all stakeholders and local authorities in Lower.
Prepare and submit weekly and monthly reports punctually.
Represent Inkomoko’s interests and initiatives in the Lower region with professionalism and dedication. Serve as the primary liaison between Komodo and stakeholders, communities, and partners in the area. Facilitate engagements, foster relationships, and ensure alignment with Inkomoko’s mission and objectives. Actively promote programs, services, and opportunities provided by Inkomoko to drive impact and sustainable development in Lower.
Collaborate effectively with the Senior Business Development Advisor and the Business Development Manager in planning and executing community initiatives.
Support Komodo personnel in coordinating and executing all communications conducted within the country.
Ensure all community activities are completed promptly and efficiently.
Support the Monitoring and Evaluation (M&E) team by conducting surveys and gathering data in Lower.
Offer comprehensive administrative assistance as required to ensure efficient office operations and support for various tasks.
Execute all additional tasks and responsibilities as directed by management.
Candidates must meet the following qualifications: a bachelor’s degree in a relevant field, at least three years of professional experience, proficiency in industry-standard software tools, and strong analytical and problem-solving abilities. Exceptional communication and teamwork skills are essential, along with the capacity to manage multiple projects efficiently. Familiarity with relevant regulations and compliance standards is required, and prior leadership experience is highly desirable. Additionally, the ability to adapt to evolving industry trends and a commitment to continuous learning are fundamental expectations for this role.
WHO WE ARE LOOKING FOR
Proficiency in digital tools is essential, particularly with fundamental IT competencies encompassing Microsoft Office applications, Excel, and PowerPoint.
Required are strong interpersonal abilities, including the capacity to mentor, actively listen, convey empathy, and foster trust among colleagues and clients.
A highly proficient and articulate communicator capable of engaging diverse audiences in English, Swahili, and Turkey is strongly preferred.
Individuals should possess a foundational knowledge and enthusiasm for micro and small enterprises.
Demonstrate a proactive mindset, strong initiative, and the ability to adapt and grow quickly in dynamic environments.
Proficiency in financial management and accounting, along with a solid grasp of Kenya’s business financial regulations, is essential.
Adaptable and consistently high-performing, even in high-pressure situations, we seek candidates who can maintain productivity and meet deadlines without compromising quality.
Exceptional written and verbal communication abilities are essential for this role. Fluency in expressing complex ideas clearly and effectively, both in written correspondence and spoken interactions, is a critical requirement.
Demonstrates resilience, ethical conduct, and the ability to analyze situations logically and effectively.
Dynamic and personable, this position requires strong interpersonal skills and an ability to engage with clients and colleagues effortlessly. The ideal candidate will thrive in collaborative environments, fostering connections with ease and maintaining a positive, approachable demeanor. Exceptional communication skills are essential to articulate ideas clearly and build lasting relationships.
Committed to maintaining high ethical standards and integrity, we seek a candidate who demonstrates unwavering professionalism in all aspects of their role. This individual must possess a strong sense of accountability and a dedication to delivering work of exceptional quality.
Applicants must hold a university degree in Business Administration or Entrepreneurship, or be in the process of completing such a degree in a relevant field.
Must reside within the designated geographical area for this role.
Having 24/7 access to a smartphone would be advantageous.
We seek a candidate with a proven track record in [list relevant competencies here] to drive innovation and operational excellence. Proficiency in [specific skills or tools] is essential, along with the ability to collaborate seamlessly across multidisciplinary teams. The ideal applicant will demonstrate strong problem-solving capabilities and a commitment to delivering high-quality outcomes under tight deadlines. Familiarity with [industry-specific standards or frameworks], coupled with exceptional organizational and communication skills, is required. Prior experience in [relevant role or industry], preferably within [timeframe or type of organization], will be highly advantageous.
We are looking for someone who;
Instills trust by consistently honoring commitments, enhancing credibility through transparent and honest communication, and demonstrating sincere concern for team members’ well-being.
Demonstrates courageous action by proactively engaging with challenging situations, communicating with unwavering honesty, and exploring innovative opportunities. Assumes complete accountability for all assigned responsibilities, ensuring results are delivered with integrity and determination.
Gathers and analyzes pertinent data and input as required, exercises sound judgment within assigned responsibilities, and discerns appropriate moments to either escalate concerns or solicit further guidance.
We offer a comprehensive benefits package designed to support your well-being and professional growth. This includes health, dental, and vision insurance coverage, along with a retirement savings plan featuring company-matched contributions. Employees enjoy generous paid time off, including vacation, sick leave, and holidays, as well as flexible work arrangements to promote work-life balance. Additional perks include tuition reimbursement for continued education, wellness programs, and employee assistance resources.
WHAT YOU’LL GET
This position presents an exceptional chance to contribute to a rapidly expanding, purpose-driven organization. The compensation package features an outstanding work environment alongside highly competitive remuneration.
A competitive salary is offered, along with the possibility of a performance-based bonus tied to key performance indicators.
The position offers a comprehensive benefits package, featuring health insurance coverage, annual leave provisions, a staff savings initiative, gender-neutral parental leave, a sabbatical program, and additional perks.
An exceptional organizational culture thrives on fostering continuous learning and professional development, alongside clear pathways for career advancement.
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This role offers the chance to collaborate with a highly skilled and diverse team of experts spanning multiple locations.
Demonstrates a capacity to drive meaningful social change while fostering economic development.
Qualifications
BA/BSc/HND
