Job Description
Location: Karen Office Park.Role Description
We are looking for a reservations/data entry officer with great enthusiasm for the tourism industry. You will be responsible for requesting all contract rates and filing, entering the rates into Granit reservations system and general reservations duties.
Responsibilities
Requesting contract rates from all suppliers
Filing all contract rates accordingly
Entering all the contract rates into the system (Granit)
Making hotel/Airlines bookings and follow up
Making sure that all safari files are confirmed and all vouchers are in order!
Working with the operations department to ensure that safari /Transfers allocation are in place.
Advising the tours manager on any changes in contract rates
Advising the tours consultants on the special offers running from different suppliersMaintain relationships with key persons.
Working with operations department in ensuring all clients’ special needs/Requests are met
Requirements.
3 years’ experience in the related field. ·
Degree/Diploma in Hospitality, Travel, Tourism, Business or relevant field ·
Excellent knowledge in Granit systems
Proficiency in English language: French/German is an added advantage. ·
Exemplary customer oriented approachWell versed in various areas of travel(domestic/international, business/holidays, group/individual etc)
Ability to present, persuade and communicate effectively
Demonstrable ability to handle crises. ·
Candidates with personal travel experience will be preferred.
