Objective
We are looking for a Systems Engineer to work closely with a sales representative in a defined territory. The Systems Engineer’s main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.
Job Responsibilities
Pre-sales – assist in qualifying sales leads from a technical standpoint.
Sales calls – be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.
Conversant with networking applications and solutions.
Post-sales – be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer’s technical issues.
Provide assistance to identified customers with post-sales training.
Required Skills
Significant Experience in technical/pre-sales support as a sales or systems engineer
Significant experience in LAN/WAN/Internet services administration
Strong understanding of DNS and NFS, SMTP, HTTP, TCP/IP
Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
Strong understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
Experience with encryption and authentication technologies required
Strong presentation skills
Education
Bachelors Degree or equivalent experience. Graduate degree preferred
