Prepare and submit comprehensive documentation, reports, and presentations to stakeholders, ensuring accuracy, clarity, and adherence to organizational standards. Collaborate with cross-functional teams to gather requirements, align objectives, and implement solutions that support business goals. Monitor ongoing projects, track progress against deadlines, and proactively address any deviations to maintain operational efficiency. Develop and maintain process workflows, ensuring compliance with regulatory and internal policies while identifying opportunities for process improvements. Provide guidance to junior team members, fostering professional development through effective mentoring and knowledge sharing.
As a Senior Manager, you will serve as a pivotal strategic bridge between the sales team and customers, translating business opportunities into customized wireless communication solutions. Within the Texas Sales Team, this position requires a thorough grasp of customer needs, industry obstacles, and shifting market trends to craft and promote cutting-edge network solutions that align with client goals. Working in close collaboration with the sales team, you will help formulate successful strategies, prepare persuasive technical proposals, and communicate compelling value propositions to distinguish the company in a fiercely competitive wireless landscape.
The position involves spearheading customer engagements through compelling presentations, tailored solution demonstrations, and strategic discussions that distill intricate technologies into actionable business insights. Collaborating closely with cross-functional stakeholders—including product management, engineering, and delivery—ensures the feasibility of proposed solutions and seamless project execution. Additionally, this role is instrumental in optimizing win rates, expediting deal closures, and fostering customer confidence, thereby significantly contributing to revenue growth and reinforcing the organization’s competitive standing in the market.
Serves as the central figure in managing the multi-tiered sales process, guaranteeing the successful completion of transactions.
Duties include cultivating customer and prospect relationships to drive sales of products, services, and solutions.
Demonstrates exceptional sales expertise, coupled with comprehensive technical and business knowledge of telecom domains, particularly optical transport networks and wireless solutions such as 4G/5G RAN and core, to enhance customer success and boost order generation and revenue.
Develops and guides a top-tier team of presales and support specialists across the designated region.
Oversees the entire process of customer engagements, encompassing negotiations, development of proposals, and completion of contractual agreements.
Facilitates sustainable business expansion, with success quantified by order intake volume, serving as the key performance indicator.
Dedicated to cultivating new business prospects throughout East Africa by fostering direct client relationships and implementing customized, client-centric strategies.
Formulates and implements comprehensive regional sales strategies, assuming complete responsibility for customer interactions and individual sales objectives.
Oversees the complete sales lifecycle, beginning with proactive prospecting and cold outreach, progressing through strategic customer interactions, and culminating in successful order finalization, all while maintaining consistent and meaningful daily engagement with clients.
Develops pricing strategies utilizing detailed, account-specific market intelligence.
Oversees the complete lifecycle of the annuity business, encompassing annual maintenance contract services, with a strategic focus on boosting on-time renewal rates.
Mandatory skills include proficiency in relevant software applications, strong analytical abilities, and excellent communication skills. Candidates must possess a minimum of three years of experience in a related field, along with a bachelor’s degree in a pertinent discipline. Additionally, the role requires the ability to work independently, manage multiple priorities effectively, and collaborate seamlessly within a team environment. Familiarity with industry-specific regulations and compliance standards is also essential.
With over a decade of hands-on sales expertise, you bring a demonstrated history of excelling in direct sales roles, particularly within the realms of Internet Service Providers, Fiber Network Operators, Wholesale Bandwidth Operators, and Mobile Operators.
With a minimum of five years of sales experience within the East African region, particularly in Kenya’s telecommunications sector, you possess a robust network of industry connections.
Proven capability to cultivate and sustain executive-level connections, ultimately developing into a trusted advisory role.
Experienced in telecommunications, with a robust grasp of technology and operational frameworks within the telecom sector.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides). Experience with project management tools such as Asana, Trello, or Monday.com. Strong analytical and problem-solving skills with the ability to interpret complex data. Excellent written and verbal communication abilities, including professional writing and presentation skills. Familiarity with CRM systems like Salesforce or HubSpot is a plus. Capable of managing multiple priorities in a fast-paced environment while maintaining attention to detail.
Able to grasp the technical value proposition and articulate it clearly as a business value proposition using a consultative sales methodology.
Demonstrated success in overseeing substantial and intricate sales transactions while reliably surpassing established performance benchmarks.
An MBA or comparable advanced degree is highly desirable.
Significant travel across East Africa would be necessary to fulfill role obligations.
Preferred qualifications include a Bachelor’s degree in Computer Science, Engineering, or a related field, along with at least three years of hands-on experience in software development. Familiarity with programming languages such as Java, Python, or C++ is essential, while proficiency in frameworks like Spring or Django is advantageous. Candidates should demonstrate strong problem-solving skills, excellent communication abilities, and a proven track record of delivering high-quality software solutions. Experience with cloud platforms, such as AWS or Azure, and an understanding of DevOps practices are highly desirable. Additionally, prior involvement in Agile or Scrum methodologies will be considered a significant asset.
With over 14 years of experience in the Sales domain, the ideal candidate brings a wealth of industry knowledge and expertise to the role.
Education: A Bachelor’s degree in Electronics & Communications Engineering is preferred, along with an MBA with a specialization in Sales & Marketing.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
10 - 14 years
