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Home Jobs Nairobi Customs Operations and Compliance Specialist

Customs Operations and Compliance Specialist

Jobs Kenya

Full Time Nairobi
Nairobi
Deadline: 16 June 2026
Posted June 10, 2026

Facilitates the execution of critical operational tasks by overseeing daily activities, ensuring adherence to established protocols. Plays a pivotal role in coordinating team efforts to meet organizational objectives while maintaining high standards of efficiency and accuracy. Responsible for monitoring performance metrics, identifying areas for improvement, and implementing corrective actions as necessary. Collaborates with cross-functional departments to streamline processes, enhance productivity, and foster a culture of continuous improvement. Ensures compliance with industry regulations and internal policies through diligent oversight and proactive risk management.

Ensures strict adherence to customs regulations and procedures to facilitate the smooth clearance of imports and exports. Verifies documentation accuracy, including commercial invoices, packing lists, and certificates of origin, to prevent delays and penalties. Collaborates with freight forwarders, shipping agents, and government agencies to resolve discrepancies and expedite customs clearance. Monitors changes in customs laws and tariffs to maintain compliance with evolving trade policies. Prepares and submits required customs declarations and payments in a timely manner.

Responsibilities include lodging bond vouchers and conducting follow-up actions as needed.

Responsible for conducting thorough physical inspections and authorizing the release of shipments in compliance with all regulatory requirements.

Overseeing shipping operations involves managing the end-to-end process of order fulfillment, from warehousing to final delivery. This role requires meticulous attention to detail to ensure accurate order processing, timely dispatch, and efficient logistics coordination. Responsibilities include monitoring shipment statuses, resolving delivery discrepancies, and maintaining compliance with shipping regulations and company policies. Strong organizational skills and proficiency with shipping software and tracking systems are essential, alongside the ability to collaborate with warehouse staff, carriers, and customers to optimize delivery performance and customer satisfaction.

Monitoring and documenting vessel Estimated Times of Arrival (ETAs) and Estimated Times of Departure (ETD’s) to ensure accurate tracking of maritime schedules.

Responsibilities include retrieving shipping line invoices and ensuring timely payments are processed.

Responsibilities include managing delivery orders in collaboration with shipping lines.

Responsible for overseeing PA (Known Loss and Damage) and Container Freight Station operations, ensuring efficient management of freight handling, inspection, and documentation processes. Coordinates with customs, shipping lines, and warehouses to facilitate smooth cargo movement, verifies container conditions, and addresses discrepancies in freight quantities or damages. Maintains strict compliance with safety and regulatory standards while optimizing workflows to enhance productivity and minimize operational delays.

Clearance of goods involves meticulous verification and loading procedures to ensure compliance with regulatory standards.

Airport Operations professionals oversee the seamless functioning of airport facilities, ensuring safety, efficiency, and compliance with regulatory standards. They manage ground services, coordinate flight schedules, handle passenger flow, and address operational disruptions. Responsibilities include maintaining communication with air traffic control, overseeing baggage handling, and ensuring adherence to security protocols. A strong understanding of aviation regulations, exceptional problem-solving skills, and the ability to work under pressure are essential. Prior experience in airport operations or a related field is typically required, along with proficiency in relevant software and tools.

Prepare import and export lodging documentation in accordance with applicable regulations and company protocols.

Clearance of goods involves thorough verification and loading processes to ensure compliance with regulations.

Responsibilities include monitoring cargo to ensure timely onward dispatch and maintaining follow-up procedures for efficient forwarding operations.

Ensuring all forwarding shipments have pre-alerts dispatched prior to cargo arrival at the consignee is essential.

Upon completion of airlifting operations, the entries undergo endorsement for bond cancellation.

You will be responsible for contacting airlines to obtain manifests for entry registration purposes.

Seeking candidates with a Bachelor’s degree in a relevant field, along with a minimum of three years of hands-on experience in a comparable role. Proficiency in industry-specific software and tools is essential, alongside strong analytical and problem-solving capabilities. Excellent communication and teamwork skills are required to collaborate effectively across departments. Familiarity with regulatory standards and compliance protocols is a must. Candidates should demonstrate a track record of meeting deadlines and managing multiple priorities in a fast-paced environment.

Qualifications include an PACIFIC credential, a Diploma in Customs and Freight, or a related maritime studies qualification.

Prepare and file accurate customs declarations, ensuring full compliance with international trade regulations and documentation requirements. Verify the correctness of all provided information, including shipment details, valuation, and applicable duties and taxes, while adhering to deadlines and mitigating potential risks of delays or penalties. Maintain meticulous records of all declarations and related correspondence for auditing purposes.

Proficient in navigating and adhering to all customs regulations and procedures.

Demonstrates at least two years of progressively advancing expertise in C&F operations.

Competencies and Skills:

The ideal candidate will demonstrate proficiency in a range of technical and interpersonal skills. Strong analytical and problem-solving abilities are essential to address complex challenges. Excellent communication skills, both written and verbal, are required to collaborate effectively with stakeholders at all levels. Knowledge of industry-specific software and tools is necessary to perform job duties efficiently. A commitment to continuous learning and adaptability to evolving technologies is highly valued. The ability to work independently, manage multiple priorities, and meet deadlines is critical. Familiarity with project management methodologies and best practices is preferred.

Collaborative team member committed to working effectively with colleagues to achieve shared objectives.

Honest.

Maintains the highest standards of ethical conduct and professionalism in all duties and interactions.

Demonstrate the ability to operate effectively with minimal oversight, maintaining high productivity and accountability in task execution.

Consistently arrives and begins work on time, maintaining a reliable and professional attendance record. Demonstrates respect for colleagues’ schedules and ensures minimal disruption to workflow through timely participation in meetings, tasks, and shift transitions. Values the importance of dependability in contributing to a productive work environment.

Proficient in conveying information clearly and effectively, both verbally and in writing, with a strong ability to engage diverse audiences.

Qualifications

Diploma

Experience Required

2 years

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