Our client, a premier telecommunications provider, is in search of a Sectional IP Network Engineer to join their team.
We are seeking a highly motivated professional to join our team in a critical position that demands exceptional attention to detail and strong problem-solving capabilities. The ideal candidate will be responsible for executing a range of specialized tasks, ensuring adherence to strict deadlines while maintaining the highest standards of quality. This role requires an individual with a proven track record in [specific industry/field, if applicable], along with the ability to collaborate effectively across departments to achieve organizational objectives. Key responsibilities include [list major duties], while essential qualifications encompass [list required skills, certifications, or experience]. The successful applicant will play a pivotal role in driving efficiency and innovation within our dynamic work environment.
The Sectional IP Network Engineer–Field will ensure MAN network availability and customer uptime KPIs by performing on-site power-related maintenance for designated MAN nodes, thereby maintaining service quality and continuity in alignment with company KPIs while adhering to budgeted costs. Additionally, the role will involve executing Feasibility & Implementation assessments, as well as handling billing-related disconnections and reconnections of ISDN and PSTN circuits at the MAN level.
Oversee a comprehensive range of critical duties encompassing strategic planning, operational oversight, and team leadership to ensure organizational objectives are met with precision. This position demands meticulous execution of project management, performance monitoring, and cross-functional collaboration to drive efficiency and innovation. The role requires adherence to company policies, strict compliance with industry regulations, and proactive problem-solving to mitigate risks and enhance productivity. Additionally, the successful candidate will be responsible for fostering a collaborative work environment, mentoring team members, and aligning departmental goals with broader corporate strategies.
Ensure consistent MAN availability by proactively maintaining the power supply of the nodes.
Responsible for promptly addressing and resolving MAN and Switch power-related faults to ensure adherence to Service Level Agreements (SLAs).
The role involves providing regular progress reports throughout the restoration process to keep the customer fully informed.
Perform feasibility analyses, implement ISDN and PSTN circuits, and manage their disconnection and reconnection as required.
The position requires the development and maintenance of comprehensive customer setup documentation. This involves creating, updating, and ensuring the accuracy of all materials that guide clients through the implementation and onboarding processes. The role demands meticulous attention to detail and clear, concise communication to support customer success and streamline operational efficiency.
Ensure a secure work environment by adhering to HSE protocols, established engineering standards, established procedures, and applicable legal regulations.
Monitor individual performance metrics and recommend strategic initiatives to enhance productivity and outcomes.
Oversee and maintain comprehensive tracking of network expenditures while ensuring alignment with Finance department objectives.
Performs additional responsibilities as directed by the line manager, including any tasks delegated or assigned as deemed necessary.
This position is responsible for delivering key deliverables, including the primary outputs associated with the role. The incumbent will be tasked with overseeing critical functions, ensuring alignment with organizational objectives, and maintaining high standards of performance in all assigned responsibilities. Additionally, the role involves managing stakeholder expectations, collaborating across departments, and driving initiatives to achieve measurable results. The individual in this position must possess the requisite qualifications, expertise, and experience to execute these responsibilities effectively while contributing to the overall success of the team and the organization.
Manage the monthly fuel allocation efficiently, ensuring all consumption remains within the predefined budgetary constraints.
Submit monthly Street MAN power meter readings to the finance department by the 20th of each month.
For the past year, Nairobi Means have achieved an exceptional average availability of 99.65%.
To ensure operational excellence, at least 90% of Nairobi-based Means must consistently meet their Power performance targets.
Ninety percent of Nairobi’s Medium and Small Area Networks (Means) achieve a Power efficiency rating exceeding ninety percent.
Disconnected lines must be reconnected within two hours in 80% of instances following payment confirmation.
Customer Service Level Agreement (SLA) performance requires 80% of assigned provisioning and cessation cases to be resolved within a 24-hour timeframe.
Resolving 80% of reported faults within a four-hour timeframe is a critical requirement. All identified issues must be addressed promptly to minimize operational disruptions and maintain service reliability.
Conduct quarterly routine maintenance on all MAN nodes, assess power autonomy status, and deliver tailored recommendations for each node.
Ensure all allocated Feasibility tickets are addressed and resolved within a 24-hour timeframe.
Seeking candidates with a strong academic foundation and relevant professional experience. Ideal applicants will possess advanced degrees in a related field along with several years of hands-on experience in a professional setting. Essential requirements include specialized knowledge, technical skills, and a proven track record of success in prior roles. Candidates must demonstrate proficiency in key competencies aligned with the position’s demands.
A Bachelor’s degree or higher qualification in Telecommunications, coupled with specialized training in technology or engineering, is required.
Demonstrates strong command of the MS Office suite, including Word, Excel, and PowerPoint, with the ability to efficiently create, edit, and manage documents, spreadsheets, and presentations.
Holders must possess a valid Kenyan driver’s license.
A track record of hands-on experience in a related field is essential for this role, along with a proven ability to deliver measurable results in past positions. Familiarity with industry-standard tools, methodologies, and best practices is required, and candidates must possess strong analytical, problem-solving, and communication skills to excel in this dynamic environment.
With a proven track record of three to five years in the telecommunications sector, you have developed hands-on experience within the Welkom industry.
Exhibits exceptional organizational abilities and possesses a minimum of one to two years of hands-on technical experience, preferably within a broad, nationally recognized network.
Proficiently manages the organization and sequencing of both individual and collective team objectives.
Maintains composure and performs effectively in high-pressure situations.
Demonstrates strong teamwork and collaboration skills, effectively contributing to group objectives and fostering a cooperative work environment.
The role emphasizes ongoing enhancement through proactive adjustments and iterative refinements to optimize performance and efficiency. It requires a commitment to identifying opportunities for growth, implementing incremental improvements, and fostering a culture of innovation. Responsibilities include analyzing processes, gathering feedback, and collaborating with stakeholders to drive measurable progress. Candidates must demonstrate analytical thinking, problem-solving skills, and adaptability to evolving challenges. A dedication to continuous learning and process excellence is essential.
Develop extensive knowledge and skills across various disciplines, encompassing both specialized and broad competencies. Demonstrate proficiency in multiple areas while maintaining depth in key domains relevant to the role.
Highly driven and proactive individual with a strong sense of initiative.
Proficient in managing multiple tasks simultaneously while maintaining high attention to detail. Demonstrated ability to analyze complex data and derive actionable insights. Strong interpersonal skills facilitate effective collaboration with cross-functional teams. Exceptional organizational capabilities ensure efficient prioritization of duties. Proven track record of meeting tight deadlines without compromising quality. Adept at navigating dynamic environments and adapting to evolving priorities. Excellent communication skills, both written and verbal, enable clear articulation of ideas. Commitment to continuous learning and professional development.
Technical competencies encompass a broad range of specialized skills and knowledge essential for performing job duties effectively. These competencies may include proficiency in specific software applications, programming languages, data analysis tools, or engineering principles. Candidates should demonstrate a solid understanding of industry standards, troubleshooting methodologies, and system integration techniques. Additionally, familiarity with emerging technologies, cybersecurity protocols, and compliance regulations is often required. The ability to apply technical expertise to solve complex problems, optimize workflows, and support cross-functional teams is critical. Strong analytical thinking, attention to detail, and a commitment to continuous learning are also valued traits in this domain.
Requires demonstrated expertise in the practical installation and upkeep of power equipment.
Possesses a solid understanding of SIP protocols and practical experience collaborating with SIP service providers.
Requires demonstrated expertise in routing and switching, with practical competence in configuring routers and switches across multiple vendors.
Cisco certifications or equivalent IP Network credentials are required.
Demonstrates proficiency in essential functional areas, including process optimization, system integration, and performance assessment, with a focus on delivering measurable outcomes. Applies technical expertise to streamline workflows, enhance operational efficiency, and ensure alignment with organizational objectives. Exhibits strong analytical and problem-solving skills to identify inefficiencies and implement data-driven solutions. Collaborates effectively with cross-functional teams to align departmental goals with broader business strategies. Maintains a thorough understanding of industry best practices and emerging trends to drive continuous improvement and innovation.
Collaborative efforts are essential to our team’s success, requiring individuals who thrive in cooperative environments. We seek professionals who can effectively communicate, share responsibilities, and contribute to a unified vision. Each member plays a crucial role in fostering a supportive and productive workplace where collective achievements are celebrated. Strong interpersonal skills and adaptability are vital to navigating challenges and driving shared objectives forward.
Actively fosters a collaborative workplace culture where team members work together harmoniously and embrace shared accountability. By consistently evaluating objectives and priorities, teams maintain exceptional performance standards.
Drives pioneering advancements by identifying novel opportunities, fostering creative problem-solving, and implementing forward-thinking strategies to propel organizational growth and maintain a competitive edge in dynamic markets.
Eager to pioneer innovative ideas and strategies aimed at addressing existing and emerging challenges, this individual fosters an environment where fresh perspectives are not only embraced but actively sought from all team members. Such a culture drives continuous performance enhancement while also uncovering opportunities for new business ventures.
Overseeing potential threats and vulnerabilities, the role involves ensuring the identification, assessment, and mitigation of risks to safeguard organizational assets and objectives. This position requires a proactive approach to risk management, leveraging analytical skills to evaluate uncertainties and implement strategies that minimize exposure. The responsibilities include monitoring emerging risks, developing contingency plans, and ensuring compliance with regulatory standards to protect the company’s reputation and operational continuity. Strong decision-making abilities and a keen attention to detail are essential to effectively navigate complex risk scenarios and maintain a resilient framework.
Review calculated risks by carefully considering possible organizational and stakeholder concerns; identifies potential risk areas and develops contingency strategies; fosters a culture of innovation by encouraging others to pursue new business opportunities.
Analytical thinking involves the capacity to systematically dissect complex information, identify meaningful patterns, and derive logical conclusions from data-driven insights. This skill requires attention to detail, the ability to assess multiple variables, and proficiency in evaluating evidence to support sound decision-making. Professionals with strong analytical skills are adept at breaking down problems into manageable components, interpreting quantitative and qualitative data, and applying structured reasoning to resolve challenges efficiently. Their work often demands critical evaluation, objective analysis, and the synthesis of disparate information into coherent strategies.
Analyze and discern patterns or linkages between seemingly disparate situations, while isolating critical or fundamental issues within intricate scenarios. This involves applying innovative, abstract, or inductive reasoning techniques.
Qualified candidates fulfilling the specified criteria are invited to submit a cover letter, their current and expected compensation, and a comprehensive CV, including a daytime contact number, via email to jobs1@hcsaffiliatesgroup.com. The subject line should include the position title “Sectional IP Network Engineer – Nairobi or Central Region.” Applicants must clearly specify their preferred work location in their submission.
Qualifications
BA/BSc/HND , Others
Experience Required
3 - 5 years
