Oversee and execute a comprehensive range of critical duties, ensuring alignment with organizational objectives and operational standards. Manage and direct team members to achieve departmental goals through strategic planning and efficient resource allocation. Develop and implement policies, procedures, and best practices to optimize performance and maintain compliance with industry regulations. Collaborate with cross-functional teams to foster innovation, streamline processes, and enhance productivity. Monitor key performance indicators to assess progress, identify areas for improvement, and implement corrective actions as needed. Act as a liaison between senior leadership and operational staff to facilitate clear communication and decision-making. Ensure adherence to safety protocols, quality standards, and ethical guidelines in all business activities.
Develop and oversee prospect pipelines within designated industries and key accounts.
Recognize and collaborate with organizations facing operational, process, or technological challenges to initiate meaningful engagement.
Engage in detailed exploratory discussions to gain a comprehensive understanding of clients’ operational processes, key business obstacles, inefficiencies in workflows, and strategic growth aspirations.
Deliver tiered data solutions tailored to software, automation, and managed technology services.
Propel follow-up actions, cultivate stakeholder relationships, coordinate proposal development, and sustain commercial momentum for all active opportunities.
Perform comprehensive analyses of accounts and market dynamics to uncover viable business prospects, prevailing industry trends, and actionable commercial intelligence.
Cultivate professional connections with stakeholders spanning finance, operations, HR, procurement, IT, and executive leadership functions.
Maintain accurate CRM updates, pipeline visibility, meeting records, and opportunity tracking.
Collaborate effectively with marketing, technical/delivery, customer success, and leadership teams to advance opportunities and enhance client engagement.
Develop and maintain a comprehensive understanding of Tier Data’s products, industry trends, and the broader enterprise technology landscape on an ongoing basis.
Provide valuable insights and actionable market intelligence to enhance sales strategies, refine messaging, and optimize campaign performance and go-to-market execution.
Requirements
Effectively conveys ideas and fosters collaboration through clear, concise verbal and written communication, while cultivating positive relationships and demonstrating emotional intelligence.
Exceptional proficiency in written communication and the ability to deliver compelling presentations is required.
Exhibits a strong inquisitiveness and an enthusiastic commitment to mastering business operations as well as technological solutions.
Demonstrates exceptional skill in analyzing complex situations and developing effective solutions to challenges.
Effective written and verbal communication skills, along with strong presentation abilities, are essential for this role. The ideal candidate will demonstrate proficiency in articulating ideas clearly, engaging audiences, and maintaining professional interactions in all business contexts.
Demonstrates agility and versatility in navigating diverse sectors, product landscapes, and client operational settings with ease.
Proven ability to approach tasks with a systematic mindset, demonstrating a keen sense of responsibility, unwavering commitment, and the drive to see initiatives through to completion.
Demonstrated ability to effectively communicate and collaborate with professionals across various business functions and executive leadership teams.
Adaptable to uncertain situations and capable of acquiring new skills independently.
Able to function effectively within established objectives, systematic workflows, and measurable performance benchmarks.
A bachelor’s degree in business, marketing, finance, IT, economics, communications, or a closely related discipline is required.
Candidates with one to two years of experience in business development, customer success, operations, consulting, banking, SaaS, ICT, or client-facing positions will be strongly considered.
Relevant experience in business-to-business settings, technology sectors, consulting, customer success, operations, finance, or solution-driven positions is highly beneficial.
We place greater emphasis on learning agility, commercial potential, and attitude than on prior experience.
Ideal Profile
Professionals seeking a dynamic and impactful position will find this role highly suitable. Ideal candidates possess a combination of relevant experience and a passion for driving results in a fast-paced environment. The position demands meticulous attention to detail, robust problem-solving abilities, and the capacity to collaborate effectively within cross-functional teams. Strong communication skills and adaptability are essential, as the role requires both independent initiative and seamless integration with broader organizational goals.
Professionals in the early stages of their careers who demonstrate significant commercial promise are encouraged to apply.
Professionals with backgrounds in customer success, operations, or implementation seeking to advance into commercial positions are encouraged to apply.
Graduates with strong analytical skills and an interest in business and technology are sought for this position.
Professionals who thrive on analyzing business functions and resolving operational inefficiencies are encouraged to apply.
Individuals with a passion for dissecting business operations and addressing tangible operational challenges will find this role compelling.
Proactive and motivated professionals seeking to thrive in a dynamic technology landscape, eager to embrace continuous learning and adaptability.
Professionals with a keen interest in enterprise technology, digital transformation initiatives, and strategies for business growth are encouraged to apply.
Interested and eligible candidates are invited to apply by close of business on Thursday, 11th June 2026, via careers.centum.co.KE.
Qualifications
BA/BSc/HND
Experience Required
0 - 2 years
