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Home Jobs Nairobi Senior Relationship Manager, China Desk

Senior Relationship Manager, China Desk

Stan Consulting Group Limited  · Consulting

Full Time Nairobi
Nairobi
Deadline: 4 September 2026
Posted June 7, 2026

Seeking a skilled candidate to perform a variety of professional tasks, including managing daily operations, executing administrative duties, and ensuring efficient workflow. The role requires strong organizational abilities, meticulous attention to detail, and the capacity to multitask effectively in a fast-paced environment. Additionally, the position involves collaborating with team members, maintaining accurate records, and supporting senior staff in achieving departmental objectives. Proficiency in relevant software, excellent communication skills, and a proactive approach to problem-solving are essential for success in this position.

Forge and nurture strategic partnerships with Chinese enterprises and professional networks, cultivating collaborative opportunities and fostering long-term business relationships.

Expand the client base by securing new clients and fostering long-term relationships with current clients to enhance portfolio growth.

Drive revenue growth across core banking segments, including deposit mobilization, trade finance, remittances, guarantees, and foreign exchange operations.

Deliver measurable results in asset and liability management while maximizing non-funded income streams to support business growth objectives.

Oversee and expand a client portfolio comprising Chinese-speaking individuals.

Cultivate and sustain robust partnerships with essential stakeholders and Chinese associations to facilitate collaborative initiatives and ensure alignment with organizational objectives.

Act as the primary liaison for addressing client inquiries and providing advisory support.

Deliver exceptional customer service consistently in every client engagement to ensure a positive experience.

Establish and nurture strategic alliances across the Chinese corporate landscape to foster mutually beneficial partnerships and enhance market presence.

Promptly and effectively address and resolve customer issues to ensure satisfaction and maintain high service standards.

Facilitate seamless client onboarding and ensure efficient processing of transactions.

Foster collaborative connections and cultivate robust working relationships with various departments throughout the organization.

Seeking a candidate possessing robust analytical abilities alongside exceptional problem-solving skills, proficient in data interpretation, and capable of synthesizing complex information efficiently. Must demonstrate a strong command of [specific software/tools, e.g., Excel, SQL, Tableau] and exhibit advanced proficiency in [relevant programming languages, e.g., Python, R]. Requires a minimum of [X] years of experience in [industry/field] with a proven track record in [specific tasks, e.g., forecasting, reporting, process optimization]. Prior experience collaborating across cross-functional teams is essential, along with the ability to communicate insights effectively to stakeholders at all levels. Bachelor’s degree in [relevant field] or equivalent experience is mandatory; advanced degrees or certifications in [specific areas] are advantageous.

A recognized university degree at the bachelor’s level is required.

Proficiency in Mandarin Chinese is an essential requirement for this role.

Candidates with prior experience in banking, sales, or relationship management will be highly regarded.

A background in trade finance and corporate banking products is beneficial.

Build and maintain effective interpersonal connections with stakeholders, clients, and team members to foster collaboration and trust. Demonstrate the ability to nurture long-lasting professional relationships through clear communication, active listening, and conflict resolution.

Seasoned in cultivating new business opportunities, expanding market reach, and fostering strategic partnerships to drive revenue growth. Adept at identifying emerging trends, analyzing market dynamics, and developing innovative strategies to capitalize on untapped potential. Proficient in conducting market research, evaluating competitive landscapes, and negotiating high-value deals to secure profitable contracts. Exceptional interpersonal and communication skills to build and maintain strong client relationships, alongside a results-driven mindset focused on achieving measurable business expansion.

Proficient in fostering inclusive environments, you demonstrate a keen understanding of diverse cultural perspectives and adapt communication styles accordingly. Your ability to navigate and respect varying social norms, values, and practices ensures effective collaboration across international teams and markets. Strong interpersonal skills, combined with a commitment to equity and mutual respect, enable you to bridge cultural divides and enhance team cohesion.

Capable of consistently achieving and surpassing predefined performance benchmarks while maintaining high productivity standards.

Adaptability in a fast-paced and challenging setting is essential.

High ethical standards and a strong sense of professional conduct are essential for this role. Demonstrated reliability and a commitment to maintaining confidentiality are critical attributes. The ideal candidate will uphold the highest levels of integrity in all interactions and adhere to established professional guidelines without exception.

Proven ability to communicate effectively and negotiate with clarity and professionalism.

Qualifications

BA/BSc/HND

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