Job purpose
To prioritize in-store visits, ensuring heightened retailer awareness and improved performance on SIMs and Float, while meticulously overseeing visibility and merchandising standards at the point of purchase for SOS and Trash agents.
Key responsibilities encompass managing and overseeing daily operations to ensure efficiency and productivity. This involves coordinating team activities, delegating tasks, and monitoring progress to meet established goals. Additionally, the role requires identifying process improvements, implementing strategic initiatives, and maintaining high standards of quality and compliance. Strong leadership, problem-solving abilities, and effective communication are essential to drive team performance and achieve organizational objectives.
Effectively oversee the identification, recruitment, and mapping of Agents, with a primary focus on mobile money outlets and high-traffic retail stores.
Regularly visit assigned SOS and Agents as per predetermined route schedules to ensure consistent engagement and follow-up.
Provide essential transaction tools at SSO and agent outlets, ensuring all necessary resources are available, and conduct training sessions for SOS and Trash agents on operational procedures.
Our responsibilities include delivering AML training to agents while also conducting tests to ensure compliance. Additionally, you will be tasked with training agents on SOS pertaining to the KYC process within the context of SIM REG.
Float and stock management responsibilities include monitoring and rigorously enforcing the 1.5x stock rule for agents while ensuring Sales Support Officers (SOS) maintain sufficient stock of SIM cards to facilitate seamless new registrations and activations.
Develop and uphold merchandising standards by ensuring the availability of merchandising materials at SSO and Agent outlets.
Seeking candidates with a strong academic foundation and relevant professional experience. Applicants should possess the necessary educational credentials and hands-on expertise to excel in the role. Knowledge gained through formal education and practical application will be essential for success in this position.
A Bachelor’s or Diploma in Business, Marketing, or a closely related discipline is required.
With a proven track record in the field, candidates should demonstrate extensive hands-on experience relevant to the role. Familiarity with industry-specific tools, methodologies, and best practices is essential, along with the ability to adapt to evolving challenges and technologies. Professionals at this level must exhibit strong problem-solving skills and a commitment to continuous learning to stay ahead in a dynamic environment. Collaborative experience, whether in team settings or cross-functional projects, is highly valued, as is the capacity to mentor junior colleagues or contribute to knowledge-sharing initiatives.
With a minimum of one year of hands-on experience in sales and distribution roles within the Fast-Moving Consumer Goods (FMCG) or telecommunications (Telcos) sectors, you bring valuable industry expertise to this position.
We are seeking a candidate with a strong proficiency in strategic planning, exceptional analytical skills, and the ability to drive innovative solutions. The ideal applicant will demonstrate excellent communication and interpersonal abilities to collaborate effectively across teams and stakeholders. Proficiency in data analysis tools and project management methodologies is required, along with a proven track record of leading cross-functional initiatives. A minimum of five years of relevant experience in a similar role is necessary, and familiarity with industry-specific regulations and compliance standards is essential. The successful individual will be responsible for identifying growth opportunities, optimizing operational efficiencies, and ensuring alignment with organizational objectives.
Dedicated to meeting client needs, we prioritize delivering exceptional service while fostering long-term relationships. This role requires a commitment to understanding customer expectations, resolving inquiries promptly, and ensuring satisfaction through proactive engagement. Strong interpersonal skills and a solution-oriented mindset are essential to address concerns effectively and uphold our reputation for reliability. By actively listening and adapting to feedback, the successful candidate will enhance the overall experience for every client interaction.
Demonstrating exceptional proficiency in persuasion and compromise, this role requires the ability to effectively sway opinions and secure favorable outcomes through strategic discussions. Candidates should exhibit strong interpersonal competencies, enabling them to navigate complex interactions, align diverse interests, and achieve mutually beneficial agreements. Proficiency in these areas is essential for engaging stakeholders, resolving conflicts, and driving collaborative decision-making processes.
Forging strong alliances and cultivating collaborative relationships with key stakeholders are essential responsibilities of this role. This involves actively engaging with external partners, clients, and industry leaders to develop mutually beneficial connections. The ideal candidate will demonstrate exceptional interpersonal skills, a strategic mindset, and the ability to nurture long-term professional relationships. Key duties include identifying partnership opportunities, negotiating agreements, and ensuring alignment with organizational objectives. Strong communication abilities and a proactive approach to networking will be critical to success in this position.
Analytical thinking involves evaluating information, identifying patterns, and solving complex problems through logical reasoning and systematic approaches. Professionals in this domain must dissect intricate data sets, interpret trends, and derive actionable insights to inform strategic decisions. They employ structured methodologies, such as data analysis, statistical modeling, and critical evaluation, to assess risks, optimize processes, and enhance operational efficiency. Strong attention to detail, proficiency in analytical tools (e.g., Excel, SQL, or Python), and the ability to communicate findings clearly are essential for success in analytical roles.
Applicants meeting the specified criteria are requested to email their application letters, salary expectations, and comprehensive CVs—including a daytime contact number—to jobs1@hcsaffiliatesgroup.com, with “TDR SI AYA TOWN” included in the subject line. It is essential for candidates to clearly state their location in their submission.
Qualifications
BA/BSc/HND , Diploma , Others
Experience Required
1 year
