The primary objective of this position is to execute a range of duties critical to the organization’s operations, ensuring adherence to established standards and contributing to overall efficiency. Key responsibilities include managing specific tasks, collaborating with cross-functional teams, and maintaining meticulous records to support data-driven decision-making. The role demands proficiency in relevant tools and software, strong analytical capabilities, and the ability to meet tight deadlines while upholding quality standards. Candidates should possess the required qualifications, prior experience in a similar capacity, and demonstrate a commitment to continuous improvement and professional development.
This position entails overseeing the precise and prompt execution of conflict checks, efficiently handling associated correspondence and inquiries, and fostering proactive team communication. Additionally, the role will assist in the firm’s risk management protocols and aid in ongoing enhancement efforts.
What you will do
Quality Assurance in Conflict Verification involves meticulous validation of conflict checks to ensure accuracy, compliance, and risk mitigation. This role necessitates a keen eye for detail, adherence to established protocols, and proficiency in identifying potential conflicts of interest. Key responsibilities include reviewing documentation, cross-referencing data sources, and escalating discrepancies for resolution. Candidates must possess strong analytical skills, familiarity with regulatory guidelines, and the ability to maintain confidentiality while handling sensitive information. Excellent organizational abilities and a commitment to upholding ethical standards are essential for success in this position.
Comprehensive and precise completion of all conflict checks is essential to this role.
Ensure all documentation consistently adheres to elevated standards of organization and visual clarity.
Deliver accurate, comprehensive, and well-founded data to enable informed and definitive decision-making.
Validate and confirm all conflict checks before they are circulated.
Maintain a comprehensive record of all communications and documentation pertaining to every case.
Professionals in this role are expected to achieve a commendable Average Handling Time for Conflict Checks on an individual basis. The position requires strict adherence to established guidelines and efficient resolution of conflicts to ensure minimal delays. Responsibilities include conducting thorough conflict checks, documenting outcomes accurately, and collaborating with relevant stakeholders to address any identified issues promptly. Strong attention to detail and the ability to work independently are essential for success in this position.
Conduct all necessary conflict checks promptly, ensuring completion within the designated timeframe of two to five business days.
Proactively contact relevant parties to obtain any outstanding information required for the timely resolution of cases.
Our team’s objective is to ensure efficient resolution of conflict checks, striving to maintain an optimal Average Handling Time. This role requires a commitment to meeting established performance metrics while delivering thorough and accurate evaluations. Key responsibilities include conducting meticulous conflict checks, adhering to standardized procedures, and contributing to continuous process improvements. Candidates should possess strong analytical skills, attention to detail, and the ability to work collaboratively within a fast-paced environment to support the team’s goals.
Provide assistance to team members as needed to maintain optimal operational efficiency.
Ensure consistent follow-up regarding pending information for all team cases.
Collectively, the team must consistently achieve the 2-to-5-day target for completing conflict checks.
Foster collaboration and alignment with teammates and leadership through regular, transparent exchanges to ensure cohesive progress and shared understanding of objectives. Engage in proactive dialogues with management to provide updates, address challenges, and align on strategic priorities, ensuring all stakeholders are informed and engaged in decision-making processes.
Consistently engage with management to provide updates and promptly address any concerns or areas requiring attention.
When faced with uncertainties, consult with team members or management for guidance.
Attending and participating in supplementary initiatives as required to support team objectives and foster collaboration.
Provide support for routine and unplanned conflict check-related activities as required.
Perform additional assigned duties with efficiency, professionalism, and excellence to support organizational objectives.
Qualifications
A relevant Bachelor’s degree is required for this position.
Minimum of two years of professional experience in a related field is required.
Demonstrates a foundational grasp of risk considerations and independence principles within the audit profession.
Knowledge of Company Structures
A fundamental understanding of “conflict of interest” and “potential conflicts” within a corporate context is essential.
Individuals should possess a fundamental understanding of key regulatory bodies such as IFA (IE SBA), the SEC, and the PC AOB, among others.
Proficiency in computer software, specifically Microsoft Office Suite (including Outlook, Excel, and Word), is required.
Technical competencies encompass a comprehensive understanding of advanced tools, methodologies, and systems pertinent to the role. Proficiency in software development, data analysis, cybersecurity, and cloud computing is essential. Familiarity with programming languages such as Python, Java, or C++ is required, along with experience in database management and network infrastructure. Additionally, expertise in DevOps practices, IT governance, and emerging technologies like AI and machine learning is highly desirable. The ability to troubleshoot complex technical issues and implement innovative solutions is critical to success in this position.
Technical proficiency in a particular functional domain is required.
Solid comprehension of financial principles and concepts is required.
Accomplished research capabilities are essential.
Analytical prowess, adept problem-solving capabilities, and strong critical thinking aptitude are essential for this role.
Behavioural Skills
Demonstrates strong proficiency in both verbal and written business communication, with the ability to engage effectively with senior management and staff across local and global settings.
Proficient in collaborating effectively within team settings, demonstrating strong adaptability to meet deadlines and perform under pressure with resilience and efficiency.
Demonstrates effective time management capabilities, coupled with a proactive approach to prioritization and a keen sense of urgency, while discerning the appropriate moments to request assistance.
Cultivates strong interpersonal connections and fosters collaborative relationships through effective communication and rapport-building.
Prioritize excellence in standards while proactively identifying and mitigating potential risks.
Dedication to client delivery excellence is paramount, ensuring seamless and timely fulfillment of project objectives while maintaining high standards of quality and satisfaction.
Proactive in identifying solutions and addressing challenges with flexibility and resourcefulness.
Demonstrates foundational knowledge of business principles and operations, including an understanding of market dynamics, financial basics, and organizational structures.
An individual with the capacity for critical thought, logical reasoning, and a structured analytical mindset, skilled in assessing business challenges and deriving effective solutions.
A proactive professional capable of operating effectively with minimal oversight.
Demonstrates a high degree of precision and proficiency in data entry tasks, ensuring accuracy and consistency in all documentation.
Consistently dependable, punctual, and responsible in all professional endeavors.
Seeking candidates with a strong commitment to continuous personal and professional growth.
Qualifications
BA/BSc/HND
Experience Required
1 - 2 years
