Our client, a prominent telecommunications provider, is in search of a Sectional IP Network Engineer to join their team. This position requires expertise in designing, implementing, and maintaining IP network infrastructure to ensure optimal performance and reliability. The ideal candidate will possess in-depth knowledge of routing protocols, network security, and troubleshooting methodologies. Responsibilities include overseeing network operations, collaborating with cross-functional teams to enhance system efficiency, and ensuring compliance with industry standards. Strong problem-solving skills and the ability to work under pressure are essential for success in this role.
We are seeking a motivated professional to join our team in this critical role, where you will play an integral part in driving our organization’s success. Your primary responsibilities will include [list key responsibilities, e.g., developing strategic initiatives, managing cross-functional projects, or analyzing data to inform decisions]. To excel in this position, you must possess [list key requirements, e.g., a Bachelor’s degree in a relevant field, X years of experience in a similar role, and proficiency in specific tools or methodologies]. Additionally, strong [mention soft skills, e.g., communication, leadership, or problem-solving] abilities are essential to collaborate effectively with stakeholders and deliver measurable results. This role offers an opportunity to contribute to meaningful projects while advancing your career in a dynamic and supportive environment.
The Sectional IP Network Engineer–Field will deliver MAN network availability and customer uptime KPIs by performing on-site power-related maintenance for designated MAN nodes, maintaining service quality and continuity in alignment with corporate KPIs, and adhering to budgeted cost constraints. Additionally, the role involves conducting Feasibility & Implementation assessments, as well as executing billing-related disconnections and reconnections of ISDN and PSTN circuits at the MAN level.
Oversee and execute a comprehensive range of duties including strategic planning, team leadership, and operational oversight to ensure organizational goals are met efficiently. Develop and implement policies, procedures, and best practices to enhance productivity and maintain high standards of performance. Collaborate with cross-functional teams to align projects with company objectives and drive continuous improvement. Monitor key performance indicators to assess progress and identify opportunities for growth. Prepare detailed reports, analyze data, and provide actionable insights to senior management to support informed decision-making. Manage stakeholder relationships, fostering strong communication and partnerships to maximize collaboration and results. Ensure compliance with industry regulations and internal policies while promoting a culture of accountability and excellence.
Ensure optimal MAN availability by performing proactive maintenance on the node power supply.
Effectively oversee and resolve MAN and Switch power-related faults in a timely manner, ensuring adherence to established Service Level Agreements (SLAs).
Key updates are facilitated throughout the restoration journey to maintain full transparency with the customer.
Conduct feasibility assessments, implement ISDN and PSTN circuits, and perform disconnection and reconnection tasks.
Responsible for preparing and maintaining comprehensive customer setup documentation, ensuring accuracy and clarity in all materials provided. Must adhere to company standards and update records promptly to reflect any changes in customer configurations or requirements.
Maintain safe work environment by following HSE, engineering standards, procedures, and legal regulations.
Monitor individual performance metrics and recommend targeted initiatives to enhance overall effectiveness and productivity.
Oversee and reconcile network expenditures in collaboration with the Finance team to ensure accuracy and alignment with budgetary objectives.
Any other duty as may be assigned and or delegated by line manager.
Principal Outputs for this role
Work within the allocated monthly fuel limit.
Provide Street MSAN power meter readings to finance by 20th of every Month.
Achieving an exceptional 99.65% average availability for Nairobi Means throughout the year underscores the high reliability of the network infrastructure.
To achieve operational excellence, it is essential that 90% of Nairobi-based Means consistently meet their Power-related targets.
With over 90% of Nairobi’s Means achieving a Power rating exceeding 90%, the focus remains on maintaining and enhancing this high standard of performance.
Within two hours following payment of bills, 80% of disconnected lines must be restored to service.
Customer Service Level Agreement (SLA) oversight requires that at least 80% of all provisioning and termination cases assigned be resolved within a 24-hour timeframe.
To ensure operational efficiency, 80% of reported faults must be resolved within a four-hour timeframe.
Perform quarterly routine maintenance on all MAN nodes, including assessing power autonomy status and delivering recommendations for each node.
Ensure all assigned Feasibility tickets are resolved within a 24-hour timeframe.
Requirements include a combination of academic credentials and professional experience.
Candidates must hold a Bachelor’s degree or higher in Telecommunications, or possess a relevant Higher Diploma with a focus on technology or engineering.
Demonstrated expertise in utilizing MS Office Suite applications is essential for this position.
Holders of a valid Kenyan driving license are required to apply.
Experience
With a minimum of three to five years of experience in the telecommunications sector, specifically within the Welkom industry, proficiency in this domain is essential.
Organized professionals with at least one to two years of hands-on technical expertise in a nationally scaled network are encouraged to apply.
Demonstrated capability to effectively organize and prioritize both individual and team objectives.
Maintains composure and clarity in high-pressure situations to effectively manage challenges and meet deadlines.
Demonstrates strong collaborative skills and thrives in a team-oriented environment.
Continuous Enhancement. The incumbent will drive persistent growth initiatives to refine processes, methodologies, and systems across the organization. This involves identifying inefficiencies, implementing targeted improvements, and measuring outcomes to ensure sustainable progress. Collaboration with department leaders and frontline teams will be essential to align enhancements with strategic objectives while fostering a culture of innovation and accountability. Regular assessments will be conducted to validate the impact of changes, and feedback loops will be established to sustain long-term development.
Accomplished expertise across diverse domains, demonstrating both comprehensive technical mastery and a broad understanding of interconnected fields. Proven ability to apply specialized knowledge flexibly, adapting to evolving challenges while maintaining precision in execution. Requires a minimum of [X] years of hands-on experience in [specific areas], supported by a track record of delivering high-impact solutions. Strong analytical capabilities paired with adaptability to integrate new methodologies or technologies as needed.
Self-motivated.
Proficient communication, analytical thinking, and problem-solving capabilities are essential for this role, along with a strong aptitude for teamwork and adaptability in dynamic environments. Candidates must demonstrate expertise in [specific skills, e.g., data analysis, project management, or software proficiency], coupled with a keen attention to detail and a commitment to delivering high-quality results. Experience in [relevant industry or field] is highly advantageous, as is the ability to manage multiple priorities efficiently while maintaining a solutions-oriented mindset. Proficiency in [specific tools or methodologies] is often required, and familiarity with [relevant regulations, standards, or best practices] is a plus. The ideal candidate will bring a collaborative approach, a proactive attitude, and the capacity to drive initiatives forward with minimal supervision.
We are seeking a professional who possesses strong technical competencies, including a comprehensive understanding of relevant software, systems, and methodologies. The ideal candidate will demonstrate proficiency in troubleshooting complex technical issues, implementing innovative solutions, and optimizing operational efficiency. Additionally, they should have experience with data analysis, system integration, and adherence to industry best practices to ensure seamless workflows and high-performance outcomes. The role requires the ability to collaborate effectively with cross-functional teams, communicate technical concepts clearly to non-technical stakeholders, and stay current with emerging technologies and trends. A commitment to continuous learning and professional development is essential to drive technical excellence and support organizational goals.
Requires practical expertise in the installation and upkeep of power equipment.
Proficient in SIP (Session Initiation Protocol) and experienced in collaborating with SIP service providers.
Requires proven expertise in routing and switching technologies, along with the ability to competently configure Multivendor Routers and Switches.
Seeking candidates with Cisco certifications or equivalent IP Networking credentials.
Demonstrates proficiency in core functional abilities relevant to the role, including analytical thinking, problem-solving, and effective communication. Exhibits a strong capacity to apply specialized knowledge and technical skills to achieve desired outcomes. Maintains a commitment to continuous learning and adaptability in response to evolving business needs. Balances attention to detail with the ability to prioritize tasks efficiently in fast-paced environments. Ensures alignment with organizational goals through consistent performance and collaboration with cross-functional teams.
Collaborates effectively with colleagues across various departments to achieve shared objectives, fostering a cooperative and productive work environment. Demonstrates strong interpersonal skills to build and maintain positive working relationships, ensuring seamless communication and team cohesion. Actively participates in group discussions, brainstorming sessions, and project planning to contribute ideas and support collective decision-making. Adapts to changing priorities and team dynamics while maintaining a flexible and solution-oriented approach to challenges. Upholds professional standards and accountability in all collaborative efforts.
Reworks team objectives and priorities consistently to ensure sustained high performance, fostering a collaborative workplace where colleagues share accountability and support one another in achieving shared goals.
Innovating solutions to complex challenges requires a dynamic approach and a commitment to pushing boundaries. This role demands an individual capable of driving creative thinking while maintaining a strong focus on practical implementation. Key responsibilities include developing and refining cutting-edge ideas, collaborating with cross-functional teams to bring concepts to fruition, and ensuring that innovations align with organizational objectives. The ideal candidate will possess a blend of strategic vision and hands-on problem-solving skills, along with a proven track record of transforming insights into impactful outcomes. Familiarity with emerging technologies and a passion for continuous improvement are essential for success in this position.
Eager to pioneer innovative ideas and frameworks aimed at addressing existing and emerging challenges, fosters an organizational culture where creative problem-solving is not just encouraged but actively pursued by all members to drive continuous improvement and cultivate fresh business opportunities.
Manages risks by identifying, evaluating, and mitigating potential threats to ensure organizational resilience and compliance with regulatory standards. Develops and implements risk management frameworks, policies, and procedures to proactively address vulnerabilities across operations. Conducts thorough risk assessments, including financial, operational, strategic, and reputational risks, while collaborating with cross-functional teams to align risk tolerance with business objectives. Monitors emerging risks, tracks mitigation progress, and reports findings to senior leadership to support informed decision-making. Ensures adherence to industry best practices, legal requirements, and internal controls to safeguard assets and maintain stakeholder confidence.
Review computed risks by evaluating the potential implications for the organization and relevant stakeholders; identify vulnerable areas and develop mitigation strategies for potential scenarios; motivate team members to pursue innovative business prospects.
Analytical thinking involves the capacity to systematically assess information, identify patterns, and derive logical conclusions. Professionals in this domain must possess strong problem-solving skills, attention to detail, and the ability to interpret complex data sets. Additionally, they are expected to evaluate potential solutions critically and make well-informed decisions based on evidence and reasoning. This skill set is essential across various industries, where structured analysis drives efficiency and innovation.
Requires the ability to discern intricate relationships and hidden patterns among disparate situations, along with pinpointing critical or fundamental challenges within multifaceted scenarios. This involves employing innovative, abstract, or inductive reasoning to interpret and navigate complex circumstances effectively.
Qualified candidates meeting the specified criteria are encouraged to submit their application, including a cover letter, current and expected salary details, and a comprehensive CV with a daytime contact number, to jobs1@hcsaffiliatesgroup.com. The subject line should clearly state “Sectional IP Network Engineer – Nairobi” or “Sectional IP Network Engineer – Central Region,” as applicable. Additionally, applicants must specify their preferred work location in their submission.
Qualifications
BA/BSc/HND , Others
Experience Required
3 - 5 years
