We are seeking a detail-oriented professional to oversee key operational tasks, ensuring efficiency and accuracy in all processes. The ideal candidate will manage daily workflows, coordinate team activities, and maintain compliance with established policies and regulations. Responsibilities include conducting performance evaluations, identifying process improvements, and fostering a collaborative work environment. Additionally, the role demands strong analytical skills to interpret data, generate reports, and propose strategic solutions. The position requires adherence to deadlines, meticulous attention to detail, and the ability to communicate effectively across all levels of the organization. A minimum of three years of relevant experience and proficiency in industry-specific software are essential qualifications.
Build and nurture strategic partnerships with Chinese enterprises and industry networks to foster collaboration and growth opportunities.
Proactively identify and secure new business opportunities while expanding and strengthening the existing client base.
Drive revenue growth in core banking segments including deposit mobilization, trade finance, remittances, guarantees, and foreign exchange operations.
To meet or exceed established benchmarks for asset growth, liability management, and revenue generation from non-funded sources.
Oversee and expand a dedicated client portfolio consisting of Chinese-speaking individuals, ensuring sustained relationship development and portfolio growth through strategic management and client engagement initiatives.
Cultivate and sustain robust connections with essential stakeholders and Chinese associations to ensure seamless collaboration and mutual growth.
Act as the primary liaison, addressing all client inquiries and providing expert advisory services.
Deliver exceptional customer service during every client engagement to ensure a positive and professional experience.
Build and maintain external relationships across the Chinese commercial landscape, fostering strategic alliances and expanding professional connections to strengthen business engagement.
Promptly and efficiently address and resolve customer issues to ensure satisfaction and maintain strong relationships.
Facilitate seamless client onboarding and ensure efficient processing of transactions.
Foster collaborative connections with various departments to enhance cross-functional synergy and ensure seamless communication throughout the organization.
Seeking a candidate with a minimum of five years of experience in project management, preferably within the technology sector. Proficiency in Agile and Scrum methodologies is essential, along with strong leadership abilities to guide cross-functional teams. The ideal applicant will hold a bachelor’s degree in a relevant field such as computer science, engineering, or business administration, and must demonstrate expertise in budgeting, risk assessment, and strategic planning. Excellent communication skills—both written and verbal—are required to liaise effectively with stakeholders at all levels. Additionally, experience with JIRA, Trello, or similar project management tools is highly desirable. The role involves overseeing project timelines, ensuring deliverables meet quality standards, and mitigating potential challenges to drive successful outcomes.
A recognized university must award a bachelor’s degree.
Mandarin (Chinese) fluency is an essential requirement for this position.
Proficiency in banking, sales, or relationship management will be considered a valuable asset for this role.
Proficiency in trade finance and corporate banking products is considered advantageous.
Demonstrated ability to cultivate and maintain productive professional relationships is essential, with a focus on fostering trust, collaboration, and mutual understanding with stakeholders at all levels.
Skilled in cultivating strategic partnerships, identifying market opportunities, and driving revenue growth through innovative solutions and client engagement. Proficient in market analysis, negotiation, and relationship management to expand business reach and enhance profitability. Experience in developing business plans, conducting competitive research, and delivering presentations to stakeholders. Adept at leveraging industry trends and data-driven insights to inform decision-making and optimize business development strategies.
Demonstrates an acute awareness and appreciation of diverse cultural backgrounds, ensuring interactions and decisions are inclusive and respectful of varying perspectives. Values and leverages the strengths of a multicultural team to foster collaboration and innovation. Actively seeks to understand and adapt to different cultural norms and practices, both within the workplace and in external engagements. Maintains professionalism and effectiveness in multicultural settings by remaining open-minded and avoiding assumptions or biases.
Consistently achieves and exceeds demanding performance benchmarks with precision and reliability.
Adaptability is essential in a fast-paced, challenging work setting.
Maintaining the highest standards of integrity and professionalism in all aspects of work is essential.
Proven ability to articulate ideas clearly and persuasively, both verbally and in writing, while adeptly navigating discussions to reach mutually beneficial agreements.
Qualifications
BA/BSc/HND
