Our client, a prominent telecommunications company, is currently seeking a Sectional IP Network Engineer.
We are seeking a motivated professional to join our team in this pivotal role, where you will play a key part in driving our organization’s success. The ideal candidate will possess a strong background in [specific field/industry], with proven expertise in [key skill or responsibility]. Your primary responsibilities will include [detailed task or duty], along with [additional responsibility], ensuring alignment with our strategic objectives. Additionally, you will collaborate closely with cross-functional teams to [specific outcome or function], while maintaining a focus on [key performance area]. The successful candidate must demonstrate exceptional [required skill or trait], such as [example], and meet the following qualifications: [list requirements]. This position offers an opportunity to contribute meaningfully to our mission while advancing your career in a dynamic and supportive environment.
The Sectional IP Network Engineer–Field will ensure MAN network availability and customer uptime KPIs are met by performing on-site maintenance focused on power-related aspects for designated MAN nodes, thereby guaranteeing high-quality, uninterrupted service in alignment with company KPIs and budgetary constraints. Additionally, the role involves conducting feasibility studies and implementation tasks, as well as managing billing-related disconnections and reconnections of ISDN and PSTN circuits at the MAN level.
Oversee a comprehensive range of critical duties encompassing strategic planning, operational execution, and team leadership to ensure organizational objectives are met with precision. Develop and implement policies, procedures, and performance metrics to enhance efficiency, productivity, and compliance across departments. Collaborate with cross-functional stakeholders to align initiatives with company goals, fostering a culture of accountability and continuous improvement. Monitor progress through regular assessments, data analysis, and feedback mechanisms, proactively addressing challenges to maintain high standards of service and operational excellence.
Ensure uninterrupted MAN availability by proactively maintaining node power supplies.
Timely resolution of assigned faults related to MAN and Switch power issues must be achieved within the stipulated service level agreement (SLA).
Providing essential updates throughout the restoration process to maintain complete transparency with the customer.
Conduct feasibility assessments, implement ISDN and PSTN circuits, and handle disconnection and reconnection operations.
The role involves preparing comprehensive documentation detailing customer setup procedures, ensuring clarity and completeness for end-users. This requires meticulous attention to detail to accurately capture each step of the configuration process, maintaining consistency across all materials. Strong written communication skills are essential to convey technical information in an accessible manner, facilitating smooth onboarding and reducing potential confusion for customers.
Ensure a secure workplace by adhering to HSE protocols, engineering guidelines, established procedures, and applicable legal requirements.
Monitor individual performance metrics and develop actionable recommendations to enhance productivity and efficiency.
Oversee network expenditures, ensuring alignment with financial objectives and collaborating closely with Finance to maintain budgetary control and transparency.
Performs all additional duties as instructed or authorized by the direct supervisor, ensuring alignment with organizational objectives and operational requirements.
Principal Outputs for this role
Manage fuel consumption strictly in accordance with the designated monthly allocation to ensure adherence to budgetary constraints and operational efficiency.
Submit monthly Street MAN power meter readings to the finance department no later than the 20th of each month.
Achieving an impressive 99.65% average availability across Nairobi Means throughout the year underscores the operational reliability and performance efficiency of the network infrastructure.
Ninety percent of Nairobi’s Medium-Sized Area Networks (Means) are expected to meet the specified Power benchmarks.
Ninety percent of Nairobi’s Medium-Sized Access Networks (Means) achieve a Power performance rating exceeding ninety percent.
Within two hours following the receipt of payment, 80% of disconnected lines must be restored.
Customer service level agreement (SLA) adherence requires the completion of at least 80% of all assigned provisioning and cessation cases within a 24-hour timeframe.
To ensure operational efficiency, you will resolve 80% of reported faults within a four-hour timeframe.
Perform quarterly routine maintenance on all MAN nodes, assessing power autonomy status for each and delivering tailored recommendations.
Deliver all assigned Feasibility tickets within a 24-hour timeframe to ensure timely resolution and maintain operational efficiency.
Requires a Bachelor’s degree in a relevant field and relevant professional experience. Demonstrates proficiency in key technical skills pertinent to the role. Exhibits strong problem-solving abilities and attention to detail. Shows a commitment to continuous learning and professional development. Capable of working both independently and collaboratively in a team environment. Possesses excellent communication skills, both written and verbal. Familiarity with industry standards and best practices is essential.
A Bachelor’s degree or higher in Telecommunications, or a comparable Higher Diploma in technology or engineering, is required.
Demonstrated expertise in utilizing Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, is required.
Holders of a valid Kenyan driver’s license are eligible for consideration.
Experienced professionals with a proven track record in [relevant field/industry] are encouraged to apply. Candidates should possess [X years] of relevant experience in [specific tasks or roles], along with a strong understanding of [key skills or knowledge areas]. Familiarity with [specific tools, technologies, or methodologies] is required to perform the duties effectively. The ideal candidate will demonstrate expertise in [specific responsibilities], ensuring alignment with organizational objectives.
With a minimum of three to five years of experience in the telecommunications sector, specifically within the Welkom domain, candidates should possess a solid background in this field to effectively fulfill the role’s demands.
Highly developed organizational abilities are required, along with at least one to two years of hands-on technical experience in a sizable national network setting.
The capacity to effectively organize and prioritize both individual and team tasks is essential.
Maintains composure and performs effectively in high-pressure situations.
Demonstrated capability to collaborate effectively with colleagues and contribute positively to team objectives.
Driving ongoing enhancements is essential to our operations. This role demands a commitment to refining processes, systems, and outcomes to elevate efficiency and effectiveness. You will collaborate with stakeholders to identify opportunities for optimization, implement solutions, and measure results to ensure sustained progress.
Experts in the role must possess a comprehensive understanding of the field, demonstrating both depth and breadth of knowledge. This encompasses a wide-ranging proficiency across various domains, coupled with specialized skills in key areas. Candidates should exhibit the ability to apply their expertise to complex problems, ensuring innovative solutions and strategic insights. A proven track record in the industry, complemented by continuous learning and adaptability, is essential for success in this position.
Self-motivated.
Proficient in identifying and resolving complex technical issues, demonstrating strong analytical and problem-solving abilities. Exceptional communication skills to convey intricate concepts clearly to diverse audiences. Adept at collaborating with cross-functional teams to achieve project objectives. Proven capability in managing multiple priorities while maintaining attention to detail and delivering high-quality results. Experience with industry-relevant tools and technologies, ensuring efficient and effective task completion. Strong organizational skills with the ability to adapt to changing requirements and deadlines. Commitment to continuous learning and professional development to stay current with technological advancements and best practices.
Technical skills encompass a comprehensive understanding of industry-specific tools, methodologies, and systems essential to perform job functions effectively. Proficiency in relevant software, programming languages, data analysis techniques, and engineering principles is required to meet project demands and operational standards. Candidates must demonstrate expertise in troubleshooting complex issues, optimizing performance, and implementing innovative solutions to enhance productivity and efficiency. Additionally, familiarity with compliance regulations, quality assurance protocols, and emerging technological trends is necessary to ensure adherence to best practices and maintain a competitive edge in the field.
Proven expertise in the installation and maintenance of power equipment is essential.
Proficient in SIP protocols and skilled in collaborating with SIP service providers.
Must possess demonstrated expertise in routing and switching, with practical competence in configuring routers and switches from multiple vendors.
Candidates must hold a Cisco certification or an equivalent qualification in IP Networking.
We seek candidates with expertise in functional competencies, demonstrating a strong ability to apply specialized knowledge and skills within their domain. The ideal applicant will possess proven experience in analyzing complex processes, identifying inefficiencies, and implementing effective solutions to enhance operational performance. Proficiency in cross-functional collaboration, stakeholder management, and strategic problem-solving is essential, along with the capacity to drive continuous improvement initiatives. A deep understanding of industry best practices and the agility to adapt to evolving business needs are also required. Additionally, the role demands exceptional communication skills to convey insights and recommendations clearly to diverse audiences.
Collaborative professionals who thrive in group settings are sought for this role, where cooperation and shared objectives are paramount. The ideal candidate will possess strong interpersonal skills and the ability to contribute effectively within a team dynamic. Responsibilities include actively participating in team discussions, supporting colleagues, and fostering a positive work environment. Problem-solving and adaptability are essential to ensure seamless collaboration and successful project outcomes.
Actively fosters a collaborative workplace culture where team members work together harmoniously, sharing accountability for shared goals. Drives teams toward excellence by regularly evaluating objectives and priorities to maintain peak performance standards.
We are seeking a dynamic and forward-thinking professional to drive innovation within our organization. The ideal candidate will be responsible for identifying emerging trends, developing creative solutions, and implementing cutting-edge strategies to enhance our products, services, and processes. This role requires a strategic mindset, strong problem-solving abilities, and a passion for fostering a culture of continuous improvement. The successful candidate will collaborate with cross-functional teams to translate innovative ideas into actionable plans, ensuring alignment with business objectives and customer needs. A proven track record of driving innovation in a fast-paced environment, along with exceptional leadership and communication skills, is essential for this position.
Excels at generating innovative ideas and concepts to address both existing and emerging challenges. Fosters an environment where novel approaches are not just encouraged but actively sought from all team members, driving continuous performance improvement and uncovering fresh business opportunities.
The role involves overseeing and mitigating potential risks to ensure organizational stability and compliance. Key responsibilities include identifying, analyzing, and evaluating threats, implementing mitigation strategies, and monitoring risk exposure. The position requires strong analytical skills, attention to detail, and the ability to develop proactive solutions. A background in risk management, finance, or a related field is preferred, along with relevant certifications such as RISC or FRM. Additionally, experience with risk assessment tools and frameworks is essential for success in this position.
Review calculated risks by carefully assessing potential organizational and stakeholder concerns, then pinpointing areas of vulnerability to develop robust contingency strategies. Foster a proactive approach by inspiring teams to pursue innovative business opportunities while ensuring thorough risk mitigation measures are in place.
Demonstrates a strong ability to dissect complex problems, identify underlying patterns, and derive logical solutions through structured evaluation and data-driven insights. Requires meticulous attention to detail, proficiency in interpreting numerical and qualitative information, and the capacity to synthesize findings into clear, actionable recommendations. Must exhibit adaptability in handling diverse datasets and scenarios while maintaining a systematic approach to decision-making. Excellent written and verbal communication skills are essential to articulate technical analyses effectively to stakeholders across various levels of the organization.
Professionally trained individuals must discern underlying patterns or relationships between seemingly unrelated scenarios, accurately pinpointing critical issues within intricate circumstances by applying creative, conceptual, or inductive reasoning techniques.
Applicants who satisfy the outlined qualifications are invited to submit their application, including a cover letter, current and expected salary details, and a comprehensive CV, along with a daytime contact number, to jobs1@hcsaffiliatesgroup.com. Emails should include “Sectional IP Network Engineer – Nairobi or Central Region” in the subject line, and candidates must specify their preferred work location.
Qualifications
BA/BSc/HND , Others
Experience Required
3 - 5 years
